Outlook Archive Error while Archiving folder "Drafts" in Store

Ron Doyle 0 Reputation points
2023-09-06T19:17:30.7133333+00:00

Hello,

I am receiving the following error when I try to run archive on my Outlook 2013 OST file:

Screenshot 2023-09-06 145650

Here is the Source Outlook 2013 Folder:Screenshot Drafts Source Folder

Here is the Archive PST Folder:Screenshot Drafts Target Archive Folder

It appears that the Source "Draft" folder is setup as a folder containing "IMAP" items instead of matching the "Draft" folder in my Archive PST target file which is a folder that contains Mail and Post Items. I've tried deleting and recreating the Archive file, but the Draft folder comes back as the same Draft file type as Mail and Post Items. So, I assume the issue is with my "Draft" folder - my source OST file. I can't delete or unsubscribe the folder and remove it from IMAP. It says it is a special file in Outlook and cannot be unsubscribed.

My question is, how do I remove/change the source Draft folder file type from containing IMAP to containing Mail and Post Items. Basically, to make it match the Archive folder.

As a reference, I have my email sourced from an account on Spectrum Webmail and then send it to my iPhone 13 and my PC's Outlook 2013 via IMAP. All seems to be working well except my archive is broken and I can't seem to get past this issue. Your help is appreciated.

Ron

Outlook | Windows | Classic Outlook for Windows | For business
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  1. Faery Fu-MSFT 19,841 Reputation points Moderator
    2023-09-07T08:57:12.49+00:00

    Hi @Ron Doyle ,

    You may need to create a new PST file and copy the contents of your Draft folder to it. Then, you can delete the original Draft folder from your IMAP account and create a new one with the same name. This will make Outlook recognize the new Draft folder as a Mail and Post Items folder. To do this, you need to follow these steps:

    • In Outlook, go to File > Account Settings > Account Settings.
    • On the Data Files tab, click Add and choose Outlook Data File (.pst) as the file type. Give your new PST file a name and location, and click OK.
    • In the left pane, expand your new PST file and right-click on it. Choose New Folder and name it Drafts.
    • In the left pane, expand your IMAP account and drag and drop all the messages from your original Drafts folder to the new Drafts folder in your PST file.
    • Right-click on your original Drafts folder in your IMAP account and choose Delete Folder. Confirm the deletion when prompted.
    • Right-click on your IMAP account and choose New Folder. Name it Drafts and click OK.

    This will create a new Drafts folder in your IMAP account that is compatible with the Mail and Post Items folder type.

    Besides, Support for Office 2013 ended on April 11, 2023 and there will be no extension and no extended security updates. You'll still be able to use it, but we recommend you upgrade to a newer version of Office so you can stay up to date with all the latest features, patches, and security updates.


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  2. Ron Doyle 0 Reputation points
    2023-10-25T20:21:30.1933333+00:00

    Can anyone answer this?

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