How to fix Run-time error "53" when using PowerPoint for Mac

Joel Heffner 0 Reputation points
2023-09-09T23:46:17.1333333+00:00

When I open a PowerPoint for Mac file I get an error that says:

Run-time error '53':

File not found: /Library/Application Support/Adobe/MACPDFM/MacPDFM. framework/Versions/A/MacPDFM

PowerPoint
PowerPoint
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
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  1. Emi Zhang-MSFT 22,011 Reputation points Microsoft Vendor
    2023-09-11T08:24:07.9333333+00:00

    Hi,

    Based on the error, the problem is related to the Adobe SaveAsAdobePDF.ppam add-in.

    Try this method:

    Navigate to Group Containers > UBF8T346G9.Office > User Content >Startup > PowerPoint. Drag the Acrobat add-in file SaveAsAdobePDF.ppam to the trash. Restart PowerPoint to test that the crash is gone by opening a new blank document and repeating the steps that led to the initial problem appearing.

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  2. Joel Heffner 0 Reputation points
    2023-09-11T13:09:58+00:00

    There is no Group Containers within the Library on my Mac.

    Joel