My Visual Studio Installer shows me a black window for a few seconds and then closes... I don't know what to do, any assistance will be helpful as I have no idea what to do

Windows Visual Studio Installer wont run on new installation of Windows 11

Etienne Van Niekerk 0

My Visual Studio Installer shows me a black window for a few seconds and then closes...
User's image

I don't know what to do, any assistance will be helpful as I have no idea what to do

Etienne Van Niekerk 0 Reputation points

2023-09-10T11:21:43.98+00:00

Here are my vslogs : https://drive.google.com/file/d/1thpBRPy95RJ0AiPQF17pTSxFlQ5uW2XY/view?usp=sharing
Etienne Van Niekerk 0 Reputation points

2023-09-10T11:26:48.8366667+00:00

dd_installer_20230910205429.log
Etienne Van Niekerk 0 Reputation points

2023-09-10T11:27:20.82+00:00

logdd_installer_20230910204548.log

Etienne Van Niekerk 0

[7b60:0001][2023-09-10T22:04:28] Saving the current locale (en-US) to user.json.
[7b60:0001][2023-09-10T22:04:28] Setting the telemetry services
[7b60:0004][2023-09-10T22:04:28] Creating a new telemetry service.
[7b60:0001][2023-09-10T22:04:28] Visual Studio Installer Version: 3.5.2145
[7b60:0001][2023-09-10T22:04:28] Raw Command line: "C:\Program Files (x86)\Microsoft Visual Studio\Installer\setup.exe" 
[7b60:0001][2023-09-10T22:04:28] Using registry value of (1) to theme installer.
[7b60:0001][2023-09-10T22:04:28] Getting singleton lock. Mutex name: DevdivInstallerUI
[7b60:0001][2023-09-10T22:04:28] Getting singleton lock succeed.
[7b60:0004][2023-09-10T22:04:28] Telemetry session ID: 22e2f27b-7e33-4c8d-8929-880d93f233bc
[7b60:0006][2023-09-10T22:04:28] Creating new ExperimentationService
[7b60:0006][2023-09-10T22:04:28] Telemetry property VS.ABExp.Flights : lazytoolboxinit;fwlargebuffer;refactoring;spmoretempsbtn1;asloff;keybindgoldbarext;asynccsproj;vsfricheditor;completionapi;typeimportcompletion:30562486;multitenanttasmigration_002:30108253;vsttk:30514303;4f604693:30775293;i4588376:30751670;fijh5155:30690136;8ig0d248:30783238;dc47b777:30831581;flipmaccodecf
[7b60:0004][2023-09-10T22:04:28] Telemetry property vs.willow.source : WPF
[7b60:0004][2023-09-10T22:04:28] Telemetry property vs.willow.locale : en-US
[7b60:0004][2023-09-10T22:04:28] Telemetry property vs.willow.installerversion : 3.5.2145.59678
[7b60:0004][2023-09-10T22:04:28] Telemetry property vs.willow.startmethod : direct
[7b60:0004][2023-09-10T22:04:28] Telemetry property vs.willow.activityid : a19c7d19-3bf3-4de6-a0a7-35ff2c8cf7c5
[7b60:0004][2023-09-10T22:04:28] Telemetry property vs.willow.campaign : 
[7b60:0004][2023-09-10T22:04:28] Telemetry property vs.willow.passive : False
[7b60:0004][2023-09-10T22:04:28] Telemetry property vs.willow.quiet : False
[7b60:0004][2023-09-10T22:04:28] Telemetry property vs.willow.processtype : ui
[7b60:0001][2023-09-10T22:04:28] Monitor center position: 1720, 696
[7b60:0001][2023-09-10T22:04:28] Showing the window.
[7b60:0001][2023-09-10T22:04:29] Navigation requested from ApplicationViewModel to MainPageViewModel
[7b60:0001][2023-09-10T22:04:29] Error 0x80131511: Application failed with an uncaught exception: Field not found: 'MS.Internal.Generic.SpanVector`1.ROL$$BY0A@E'.
   at MS.Internal.TextFormatting.TextMetrics.FullTextLine.FormatLine(FullTextState fullText, Int32 cpFirst, Int32 lineLength, Int32 formatWidth, Int32 finiteFormatWidth, Int32 paragraphWidth, LineFlags lineFlags, FormattedTextSymbols collapsingSymbol)
   at MS.Internal.TextFormatting.TextMetrics.FullTextLine..ctor(FormatSettings settings, Int32 cpFirst, Int32 lineLength, Int32 paragraphWidth, LineFlags lineFlags)
   at MS.Internal.TextFormatting.TextFormatterImp.FormatLineInternal(TextSource textSource, Int32 firstCharIndex, Int32 lineLength, Double paragraphWidth, TextParagraphProperties paragraphProperties, TextLineBreak previousLineBreak, TextRunCache textRunCache)
   at MS.Internal.TextFormatting.TextFormatterImp.FormatLine(TextSource textSource, Int32 firstCharIndex, Double paragraphWidth, TextParagraphProperties paragraphProperties, TextLineBreak previousLineBreak, TextRunCache textRunCache)
   at System.Windows.Controls.TextBlock.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.AccessText.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Border.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Control.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Primitives.TabPanel.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Grid.MeasureCell(Int32 cell, Boolean forceInfinityV)
   at System.Windows.Controls.Grid.MeasureCellsGroup(Int32 cellsHead, Size referenceSize, Boolean ignoreDesiredSizeU, Boolean forceInfinityV, Boolean& hasDesiredSizeUChanged)
   at System.Windows.Controls.Grid.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Control.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Grid.MeasureCell(Int32 cell, Boolean forceInfinityV)
   at System.Windows.Controls.Grid.MeasureCellsGroup(Int32 cellsHead, Size referenceSize, Boolean ignoreDesiredSizeU, Boolean forceInfinityV, Boolean& hasDesiredSizeUChanged)
   at System.Windows.Controls.Grid.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Grid.MeasureCell(Int32 cell, Boolean forceInfinityV)
   at System.Windows.Controls.Grid.MeasureCellsGroup(Int32 cellsHead, Size referenceSize, Boolean ignoreDesiredSizeU, Boolean forceInfinityV, Boolean& hasDesiredSizeUChanged)
   at System.Windows.Controls.Grid.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at MS.Internal.Helper.MeasureElementWithSingleChild(UIElement element, Size constraint)
   at System.Windows.Controls.ContentPresenter.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Border.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Control.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at MS.Internal.Helper.MeasureElementWithSingleChild(UIElement element, Size constraint)
   at System.Windows.Controls.ContentPresenter.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.ContextLayoutManager.UpdateLayout()
   at System.Windows.ContextLayoutManager.UpdateLayoutCallback(Object arg)
   at System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks()
   at System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object resizedCompositionTarget)
   at System.Windows.Media.MediaContext.RenderMessageHandler(Object resizedCompositionTarget)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at MS.Internal.CulturePreservingExecutionContext.Run(CulturePreservingExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
   at System.Windows.Application.RunDispatcher(Object ignore)
   at System.Windows.Application.RunInternal(Window window)
   at Microsoft.VisualStudio.Setup.Installer.Application.MainApplication.Microsoft.VisualStudio.Setup.Installer.IApplication.Run()
   at Microsoft.VisualStudio.Setup.Installer.Program.ExecuteInternal(IServiceContainer services, ICommandLineParserResult`1 parserResult, ITelemetry telemetry, ILogger logger)
[7b60:0001][2023-09-10T22:04:29] Adding Install Log to Watson=C:\Users\Eddy\AppData\Local\Temp\dd_installer_20230910220428.log
[7b60:0023][2023-09-10T22:04:29] Uri 'https://go.microsoft.com/fwlink/?linkid=857708' redirected to 'https://sendvsfeedback2.azurewebsites.net/api'
[7b60:0001][2023-09-10T22:04:30] Exit Code: -2146233071
[7b60:0001][2023-09-10T22:04:30] Cleared previous session ID.
[7b60:0001][2023-09-10T22:04:30] Releasing singleton lock.
[7b60:0001][2023-09-10T22:04:30] Releasing singleton lock succeed.
[7b60:0001][2023-09-10T22:04:35] Exception occured while trying to write telemetry session to the network. One or more errors occurred.    at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
   at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
   at Microsoft.VisualStudio.Setup.Services.Telemetry.FlushTelemetrySession(Boolean shouldRecreate)

1 answer

Tianyu Sun-MSFT 31,606 Microsoft Vendor

Hello @Etienne Van Niekerk ,

Welcome to Microsoft Q&A forum.

Please try to run VS/VS Installer as administrator, and check if the same issue disappears.

Make sure that you have full permissions on your machine. If your machine is included in group policy or is blocked(maybe C drive) by your administrator, please contact your administrator.

Besides, did you install/delete VS on this machine before? Did you modify something for example path…?

If running VS/VS installer as administrator still doesn’t work, please try to download a new bootstrapper file from here: Downloads, put it into a new clean folder, run it as administrator.

Feel free to let us know the result.

Sincerely,

Tianyu

If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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Etienne Van Niekerk 0 Reputation points

2023-09-11T04:17:41.05+00:00

I have followed your instructions and downloaded a new bootstrapper, placed it into a new folder and I get this window...

However nothing appears afterwards...

I then went to my [C:\Program Files (x86)\Microsoft Visual Studio\Installer] and run the [setup] as Administrator

I am still having the same issue...
Etienne Van Niekerk 0 Reputation points

2023-09-11T04:23:16.9733333+00:00

I have tried running [setup] as Administrator on another drive but it still has the same issue.
This is a fresh installation of Windows 11 with all the current windows updates, I did not have another version of Visual Studio on this system
Etienne Van Niekerk 0 Reputation points

2023-09-11T04:24:51.29+00:00

This is a brand new installation of Windows 11 and therefore I did not have an older version of Visual Studio on it

Etienne Van Niekerk 0

[4014:0001][2023-09-11T13:37:25] Assembly version: 3.7.2179.44852.
[4014:0001][2023-09-11T13:37:25] Creating new ExperimentationService
[4014:0001][2023-09-11T13:37:25] Telemetry property VS.ABExp.Flights : lazytoolboxinit;fwlargebuffer;refactoring;spmoretempsbtn1;asloff;keybindgoldbarext;asynccsproj;vsfricheditor;completionapi;typeimportcompletion:30562486;multitenanttasmigration_002:30108253;vsttk:30514303;4f604693:30775293;i4588376:30751670;fijh5155:30690136;8ig0d248:30783238;dc47b777:30831581;flipmaccodecf
[4014:0001][2023-09-11T13:37:25] Commandline arguments = --env,_SFX_CAB_EXE_PACKAGE:C:\Users\Eddy\Documents\Visual Studio\VisualStudioSetup(6).exe _SFX_CAB_EXE_ORIGINALWORKINGDIR:C:\Windows\system32
[4014:0001][2023-09-11T13:37:25] C2R signature arguments = {sku, community, channel, Release, cid, 2030:0ee81db0c2cf45b1a4e6401b312353e1, includerecommended, True}
[4014:0001][2023-09-11T13:37:25] Parent process name = VisualStudioSetup(6)
[4014:0001][2023-09-11T13:37:25] Parent process product version = 17.7.34024.191
[4014:0001][2023-09-11T13:37:25] CampaignId = 2030:0ee81db0c2cf45b1a4e6401b312353e1
[4014:0001][2023-09-11T13:37:25] Warning: ResponseId not available in 'vs_setup_bootstrapper.config'. Trying to parse filename.
[4014:0001][2023-09-11T13:37:25] Warning: loading config settings: -update --update --layout -offline --offline --locale --layout --originalworkingdir --installLayoutPath --env
[4014:0001][2023-09-11T13:37:25] DownloadURL = https://aka.ms/vs/17/release/installer
[4014:0001][2023-09-11T13:37:25] InstallLocation = C:\Program Files (x86)\Microsoft Visual Studio\Installer
[4014:0001][2023-09-11T13:37:25] OfflineFilePath = 
[4014:0001][2023-09-11T13:37:25] LayoutLocation = 
[4014:0001][2023-09-11T13:37:25] ExecutableArguments = /finalizeInstall install --in "C:\ProgramData\Microsoft\VisualStudio\Packages\_bootstrapper\vs_setup_bootstrapper_202309111337253894.json" --includerecommended --locale en-US --activityId "a6a474d1-e33a-4c36-b129-c971d74731e0" --campaign "2030:0ee81db0c2cf45b1a4e6401b312353e1"
[4014:0001][2023-09-11T13:37:25] OSVersion = Microsoft Windows NT 10.0.22621.0
[4014:0001][2023-09-11T13:37:25] Starting to detect the existing VS and .NET...
[4014:0001][2023-09-11T13:37:25] Finished detecting the existing VS and .Net
[4014:0004][2023-09-11T13:37:27] Authentication Environment variable setting value: null
[4014:0004][2023-09-11T13:37:27] Authenticate: True
[4014:001a][2023-09-11T13:37:28] Download requested: https://download.visualstudio.microsoft.com/download/pr/9c950694-2784-4d95-86ee-2ad0cb693a70/3dec09af08eb172e91c61272c4182942/latestinstaller.json
[4014:001b][2023-09-11T13:37:28] Attempting download 'https://download.visualstudio.microsoft.com/download/pr/9c950694-2784-4d95-86ee-2ad0cb693a70/3dec09af08eb172e91c61272c4182942/latestinstaller.json' using engine 'WebClient'
[4014:001b][2023-09-11T13:37:28] ManifestVerifier Result: Success
[4014:001b][2023-09-11T13:37:28] Download of 'https://download.visualstudio.microsoft.com/download/pr/9c950694-2784-4d95-86ee-2ad0cb693a70/3dec09af08eb172e91c61272c4182942/latestinstaller.json' succeeded using engine 'WebClient'
[4014:0004][2023-09-11T13:37:28] ManifestVerifier Result: Success
[4014:0004][2023-09-11T13:37:28] Existing client is unsupported: C:\Program Files (x86)\Microsoft Visual Studio\Installer\setup.exe does not exist.
[4014:0004][2023-09-11T13:37:28] Beginning file download. File = https://aka.ms/vs/17/release/installer.
[4014:001a][2023-09-11T13:37:29] Download requested: https://download.visualstudio.microsoft.com/download/pr/1d66edfe-3c83-476b-bf05-e8901c62ba7f/FFE806B94BDFD27C62F3007EA77CA728426427A44181FB821A352FC3EFFEB68A/vs_installer.opc
[4014:001b][2023-09-11T13:37:29] Attempting download 'https://download.visualstudio.microsoft.com/download/pr/1d66edfe-3c83-476b-bf05-e8901c62ba7f/FFE806B94BDFD27C62F3007EA77CA728426427A44181FB821A352FC3EFFEB68A/vs_installer.opc' using engine 'WebClient'
[4014:001b][2023-09-11T13:37:34] Package signature verification returned Success for path: C:\ProgramData\Microsoft\VisualStudio\Packages\_bootstrapper\vs_installer\qbmio5v.kcj\vs_installer.opc
[4014:001b][2023-09-11T13:37:34] Download of 'https://download.visualstudio.microsoft.com/download/pr/1d66edfe-3c83-476b-bf05-e8901c62ba7f/FFE806B94BDFD27C62F3007EA77CA728426427A44181FB821A352FC3EFFEB68A/vs_installer.opc' succeeded using engine 'WebClient'
[4014:0004][2023-09-11T13:37:34] Current OptIn value is 1
[4014:0004][2023-09-11T13:37:34] Extracting file 'vs_installer.version.json' from package stream.
[4014:0004][2023-09-11T13:37:34] File found 'vs_installer.version.json' in package stream.
[4014:001c][2023-09-11T13:37:35] Download requested: https://download.visualstudio.microsoft.com/download/pr/9c950694-2784-4d95-86ee-2ad0cb693a70/3dec09af08eb172e91c61272c4182942/latestinstaller.json
[4014:001d][2023-09-11T13:37:35] Attempting download 'https://download.visualstudio.microsoft.com/download/pr/9c950694-2784-4d95-86ee-2ad0cb693a70/3dec09af08eb172e91c61272c4182942/latestinstaller.json' using engine 'WebClient'
[4014:001d][2023-09-11T13:37:35] ManifestVerifier Result: Success
[4014:001d][2023-09-11T13:37:35] Download of 'https://download.visualstudio.microsoft.com/download/pr/9c950694-2784-4d95-86ee-2ad0cb693a70/3dec09af08eb172e91c61272c4182942/latestinstaller.json' succeeded using engine 'WebClient'
[4014:0004][2023-09-11T13:37:35] ManifestVerifier Result: Success
[4014:0004][2023-09-11T13:37:35] Comparing client version '3.7.2179.285673616' to autoSelfUpdateMinVersion '3.7.2179.285673616'
[4014:0004][2023-09-11T13:37:39] Beginning extracting files to C:\Program Files (x86)\Microsoft Visual Studio\Installer.
[4014:0004][2023-09-11T13:37:39] Extracting 'C:\ProgramData\Microsoft\VisualStudio\Packages\_bootstrapper\vs_installer\qbmio5v.kcj\vs_installer.opc' to 'C:\Program Files (x86)\Microsoft Visual Studio\Installer'.
[4014:0004][2023-09-11T13:37:40] Successfully extracted 'C:\Program Files (x86)\Microsoft Visual Studio\Installer'.
[4014:000d][2023-09-11T13:37:40] Start named pipe: 3b4ec881-cb42-4c44-84a7-8617ffe7a903
[4014:0004][2023-09-11T13:37:40] Starting VS setup process 'setup.exe' with arguments '/finalizeInstall install --in "C:\ProgramData\Microsoft\VisualStudio\Packages\_bootstrapper\vs_setup_bootstrapper_202309111337253894.json" --includerecommended --locale en-US --activityId "a6a474d1-e33a-4c36-b129-c971d74731e0" --campaign "2030:0ee81db0c2cf45b1a4e6401b312353e1" --pipe "3b4ec881-cb42-4c44-84a7-8617ffe7a903"'.
[4014:0004][2023-09-11T13:37:40] VS setup process C:\Program Files (x86)\Microsoft Visual Studio\Installer\setup.exe started. All done.
[4014:0004][2023-09-11T13:37:40] VS setup process starting. Exiting with code 0
[4014:000d][2023-09-11T13:38:20] Pipe disconnected.
[4014:0004][2023-09-11T13:38:20] Bootstrapper Successfully completed.

Etienne Van Niekerk 0

[1a58:0001][2023-09-11T13:50:52] Saving the current locale (en-US) to user.json.
[1a58:0001][2023-09-11T13:50:52] Setting the telemetry services
[1a58:0005][2023-09-11T13:50:52] Creating a new telemetry service.
[1a58:0001][2023-09-11T13:50:52] Visual Studio Installer Version: 3.7.2179
[1a58:0001][2023-09-11T13:50:52] Raw Command line: "E:\Microsoft Visual Studio\Installer\setup.exe" 
[1a58:0001][2023-09-11T13:50:52] Using registry value of (1) to theme installer.
[1a58:0001][2023-09-11T13:50:52] Getting singleton lock. Mutex name: DevdivInstallerUI
[1a58:0001][2023-09-11T13:50:52] Getting singleton lock succeed.
[1a58:0005][2023-09-11T13:50:52] Telemetry session ID: 90e9a41e-67b1-40fd-817f-0c76b3e1cd1f
[1a58:0004][2023-09-11T13:50:52] Creating new ExperimentationService
[1a58:0004][2023-09-11T13:50:52] Telemetry property VS.ABExp.Flights : lazytoolboxinit;fwlargebuffer;refactoring;spmoretempsbtn1;asloff;keybindgoldbarext;asynccsproj;vsfricheditor;completionapi;typeimportcompletion:30562486;multitenanttasmigration_002:30108253;vsttk:30514303;4f604693:30775293;i4588376:30751670;fijh5155:30690136;8ig0d248:30783238;dc47b777:30831581;flipmaccodecf
[1a58:0005][2023-09-11T13:50:52] Telemetry property vs.willow.source : WPF
[1a58:0005][2023-09-11T13:50:52] Telemetry property vs.willow.locale : en-US
[1a58:0005][2023-09-11T13:50:52] Telemetry property vs.willow.installerversion : 3.7.2179.44852
[1a58:0005][2023-09-11T13:50:52] Telemetry property vs.willow.startmethod : direct
[1a58:0005][2023-09-11T13:50:52] Telemetry property vs.willow.activityid : 39c0ef59-53c5-42dd-8ea6-929d0efa3d30
[1a58:0005][2023-09-11T13:50:52] Telemetry property vs.willow.campaign : 
[1a58:0005][2023-09-11T13:50:52] Telemetry property vs.willow.passive : False
[1a58:0005][2023-09-11T13:50:52] Telemetry property vs.willow.quiet : False
[1a58:0005][2023-09-11T13:50:52] Telemetry property vs.willow.processtype : ui
[1a58:0005][2023-09-11T13:50:52] Telemetry property vs.willow.iselevated : True
[1a58:0005][2023-09-11T13:50:52] Telemetry property vs.willow.issystem : False
[1a58:0005][2023-09-11T13:50:52] Telemetry property vs.willow.isadmin : True
[1a58:0001][2023-09-11T13:50:52] Monitor center position: 1280, 696
[1a58:0001][2023-09-11T13:50:52] Showing the window.
[1a58:0001][2023-09-11T13:50:52] Navigation requested from ApplicationViewModel to MainPageViewModel
[1a58:0001][2023-09-11T13:50:52] Error 0x80131511: Application failed with an uncaught exception: Field not found: 'MS.Internal.Generic.SpanVector`1.ROL$$BY0A@E'.
   at MS.Internal.TextFormatting.TextMetrics.FullTextLine.FormatLine(FullTextState fullText, Int32 cpFirst, Int32 lineLength, Int32 formatWidth, Int32 finiteFormatWidth, Int32 paragraphWidth, LineFlags lineFlags, FormattedTextSymbols collapsingSymbol)
   at MS.Internal.TextFormatting.TextMetrics.FullTextLine..ctor(FormatSettings settings, Int32 cpFirst, Int32 lineLength, Int32 paragraphWidth, LineFlags lineFlags)
   at MS.Internal.TextFormatting.TextFormatterImp.FormatLineInternal(TextSource textSource, Int32 firstCharIndex, Int32 lineLength, Double paragraphWidth, TextParagraphProperties paragraphProperties, TextLineBreak previousLineBreak, TextRunCache textRunCache)
   at MS.Internal.TextFormatting.TextFormatterImp.FormatLine(TextSource textSource, Int32 firstCharIndex, Double paragraphWidth, TextParagraphProperties paragraphProperties, TextLineBreak previousLineBreak, TextRunCache textRunCache)
   at System.Windows.Controls.TextBlock.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.AccessText.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Border.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Control.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Primitives.TabPanel.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Grid.MeasureCell(Int32 cell, Boolean forceInfinityV)
   at System.Windows.Controls.Grid.MeasureCellsGroup(Int32 cellsHead, Size referenceSize, Boolean ignoreDesiredSizeU, Boolean forceInfinityV, Boolean& hasDesiredSizeUChanged)
   at System.Windows.Controls.Grid.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Control.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Grid.MeasureCell(Int32 cell, Boolean forceInfinityV)
   at System.Windows.Controls.Grid.MeasureCellsGroup(Int32 cellsHead, Size referenceSize, Boolean ignoreDesiredSizeU, Boolean forceInfinityV, Boolean& hasDesiredSizeUChanged)
   at System.Windows.Controls.Grid.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Grid.MeasureCell(Int32 cell, Boolean forceInfinityV)
   at System.Windows.Controls.Grid.MeasureCellsGroup(Int32 cellsHead, Size referenceSize, Boolean ignoreDesiredSizeU, Boolean forceInfinityV, Boolean& hasDesiredSizeUChanged)
   at System.Windows.Controls.Grid.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at MS.Internal.Helper.MeasureElementWithSingleChild(UIElement element, Size constraint)
   at System.Windows.Controls.ContentPresenter.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Border.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Control.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at MS.Internal.Helper.MeasureElementWithSingleChild(UIElement element, Size constraint)
   at System.Windows.Controls.ContentPresenter.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.ContextLayoutManager.UpdateLayout()
   at System.Windows.ContextLayoutManager.UpdateLayoutCallback(Object arg)
   at System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks()
   at System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object resizedCompositionTarget)
   at System.Windows.Media.MediaContext.RenderMessageHandler(Object resizedCompositionTarget)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at MS.Internal.CulturePreservingExecutionContext.Run(CulturePreservingExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
   at System.Windows.Application.RunDispatcher(Object ignore)
   at System.Windows.Application.RunInternal(Window window)
   at Microsoft.VisualStudio.Setup.Installer.Application.MainApplication.Microsoft.VisualStudio.Setup.Installer.IApplication.Run()
   at Microsoft.VisualStudio.Setup.Installer.Program.ExecuteInternal(IServiceContainer services, ICommandLineParserResult`1 parserResult, ITelemetry telemetry, ILogger logger)
[1a58:0001][2023-09-11T13:50:52] Adding Install Log to Watson=C:\Users\Eddy\AppData\Local\Temp\dd_installer_20230911135052.log
[1a58:0019][2023-09-11T13:50:53] Uri 'https://go.microsoft.com/fwlink/?linkid=857708' redirected to 'https://sendvsfeedback2.azurewebsites.net/api'
[1a58:0001][2023-09-11T13:50:54] Exit Code: -2146233071
[1a58:0001][2023-09-11T13:50:54] Cleared previous session ID.
[1a58:0001][2023-09-11T13:50:54] Releasing singleton lock.
[1a58:0001][2023-09-11T13:50:54] Releasing singleton lock succeed.

Etienne Van Niekerk 0

[1a58:0001][2023-09-11T13:50:52] Saving the current locale (en-US) to user.json.
[1a58:0001][2023-09-11T13:50:52] Setting the telemetry services
[1a58:0005][2023-09-11T13:50:52] Creating a new telemetry service.
[1a58:0001][2023-09-11T13:50:52] Visual Studio Installer Version: 3.7.2179
[1a58:0001][2023-09-11T13:50:52] Raw Command line: "E:\Microsoft Visual Studio\Installer\setup.exe" 
[1a58:0001][2023-09-11T13:50:52] Using registry value of (1) to theme installer.
[1a58:0001][2023-09-11T13:50:52] Getting singleton lock. Mutex name: DevdivInstallerUI
[1a58:0001][2023-09-11T13:50:52] Getting singleton lock succeed.
[1a58:0005][2023-09-11T13:50:52] Telemetry session ID: 90e9a41e-67b1-40fd-817f-0c76b3e1cd1f
[1a58:0004][2023-09-11T13:50:52] Creating new ExperimentationService
[1a58:0004][2023-09-11T13:50:52] Telemetry property VS.ABExp.Flights : lazytoolboxinit;fwlargebuffer;refactoring;spmoretempsbtn1;asloff;keybindgoldbarext;asynccsproj;vsfricheditor;completionapi;typeimportcompletion:30562486;multitenanttasmigration_002:30108253;vsttk:30514303;4f604693:30775293;i4588376:30751670;fijh5155:30690136;8ig0d248:30783238;dc47b777:30831581;flipmaccodecf
[1a58:0005][2023-09-11T13:50:52] Telemetry property vs.willow.source : WPF
[1a58:0005][2023-09-11T13:50:52] Telemetry property vs.willow.locale : en-US
[1a58:0005][2023-09-11T13:50:52] Telemetry property vs.willow.installerversion : 3.7.2179.44852
[1a58:0005][2023-09-11T13:50:52] Telemetry property vs.willow.startmethod : direct
[1a58:0005][2023-09-11T13:50:52] Telemetry property vs.willow.activityid : 39c0ef59-53c5-42dd-8ea6-929d0efa3d30
[1a58:0005][2023-09-11T13:50:52] Telemetry property vs.willow.campaign : 
[1a58:0005][2023-09-11T13:50:52] Telemetry property vs.willow.passive : False
[1a58:0005][2023-09-11T13:50:52] Telemetry property vs.willow.quiet : False
[1a58:0005][2023-09-11T13:50:52] Telemetry property vs.willow.processtype : ui
[1a58:0005][2023-09-11T13:50:52] Telemetry property vs.willow.iselevated : True
[1a58:0005][2023-09-11T13:50:52] Telemetry property vs.willow.issystem : False
[1a58:0005][2023-09-11T13:50:52] Telemetry property vs.willow.isadmin : True
[1a58:0001][2023-09-11T13:50:52] Monitor center position: 1280, 696
[1a58:0001][2023-09-11T13:50:52] Showing the window.
[1a58:0001][2023-09-11T13:50:52] Navigation requested from ApplicationViewModel to MainPageViewModel
[1a58:0001][2023-09-11T13:50:52] Error 0x80131511: Application failed with an uncaught exception: Field not found: 'MS.Internal.Generic.SpanVector`1.ROL$$BY0A@E'.
   at MS.Internal.TextFormatting.TextMetrics.FullTextLine.FormatLine(FullTextState fullText, Int32 cpFirst, Int32 lineLength, Int32 formatWidth, Int32 finiteFormatWidth, Int32 paragraphWidth, LineFlags lineFlags, FormattedTextSymbols collapsingSymbol)
   at MS.Internal.TextFormatting.TextMetrics.FullTextLine..ctor(FormatSettings settings, Int32 cpFirst, Int32 lineLength, Int32 paragraphWidth, LineFlags lineFlags)
   at MS.Internal.TextFormatting.TextFormatterImp.FormatLineInternal(TextSource textSource, Int32 firstCharIndex, Int32 lineLength, Double paragraphWidth, TextParagraphProperties paragraphProperties, TextLineBreak previousLineBreak, TextRunCache textRunCache)
   at MS.Internal.TextFormatting.TextFormatterImp.FormatLine(TextSource textSource, Int32 firstCharIndex, Double paragraphWidth, TextParagraphProperties paragraphProperties, TextLineBreak previousLineBreak, TextRunCache textRunCache)
   at System.Windows.Controls.TextBlock.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.AccessText.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Border.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Control.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Primitives.TabPanel.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Grid.MeasureCell(Int32 cell, Boolean forceInfinityV)
   at System.Windows.Controls.Grid.MeasureCellsGroup(Int32 cellsHead, Size referenceSize, Boolean ignoreDesiredSizeU, Boolean forceInfinityV, Boolean& hasDesiredSizeUChanged)
   at System.Windows.Controls.Grid.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Control.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Grid.MeasureCell(Int32 cell, Boolean forceInfinityV)
   at System.Windows.Controls.Grid.MeasureCellsGroup(Int32 cellsHead, Size referenceSize, Boolean ignoreDesiredSizeU, Boolean forceInfinityV, Boolean& hasDesiredSizeUChanged)
   at System.Windows.Controls.Grid.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Grid.MeasureCell(Int32 cell, Boolean forceInfinityV)
   at System.Windows.Controls.Grid.MeasureCellsGroup(Int32 cellsHead, Size referenceSize, Boolean ignoreDesiredSizeU, Boolean forceInfinityV, Boolean& hasDesiredSizeUChanged)
   at System.Windows.Controls.Grid.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at MS.Internal.Helper.MeasureElementWithSingleChild(UIElement element, Size constraint)
   at System.Windows.Controls.ContentPresenter.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Border.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Control.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at MS.Internal.Helper.MeasureElementWithSingleChild(UIElement element, Size constraint)
   at System.Windows.Controls.ContentPresenter.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.ContextLayoutManager.UpdateLayout()
   at System.Windows.ContextLayoutManager.UpdateLayoutCallback(Object arg)
   at System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks()
   at System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object resizedCompositionTarget)
   at System.Windows.Media.MediaContext.RenderMessageHandler(Object resizedCompositionTarget)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at MS.Internal.CulturePreservingExecutionContext.Run(CulturePreservingExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
   at System.Windows.Application.RunDispatcher(Object ignore)
   at System.Windows.Application.RunInternal(Window window)
   at Microsoft.VisualStudio.Setup.Installer.Application.MainApplication.Microsoft.VisualStudio.Setup.Installer.IApplication.Run()
   at Microsoft.VisualStudio.Setup.Installer.Program.ExecuteInternal(IServiceContainer services, ICommandLineParserResult`1 parserResult, ITelemetry telemetry, ILogger logger)
[1a58:0001][2023-09-11T13:50:52] Adding Install Log to Watson=C:\Users\Eddy\AppData\Local\Temp\dd_installer_20230911135052.log
[1a58:0019][2023-09-11T13:50:53] Uri 'https://go.microsoft.com/fwlink/?linkid=857708' redirected to 'https://sendvsfeedback2.azurewebsites.net/api'
[1a58:0001][2023-09-11T13:50:54] Exit Code: -2146233071
[1a58:0001][2023-09-11T13:50:54] Cleared previous session ID.
[1a58:0001][2023-09-11T13:50:54] Releasing singleton lock.
[1a58:0001][2023-09-11T13:50:54] Releasing singleton lock succeed.

Tianyu Sun-MSFT 31,606 Reputation points Microsoft Vendor

2023-09-20T08:35:13.3833333+00:00

Hi @Etienne Van Niekerk ,

Can you confirm that this machine isn’t included in any group policy and there’s no permission limitation?

Are you using any antivirus?

Please try to run CMD as administrator, run following command: DISM.exe /Online /Cleanup-image /Restorehealth, make sure there’s no error. After that run sfc /scannow command.

Besides, if you go to Windows Settings > Windows Update > Update history, will you see any listed failed to be installed Windows Update?

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Windows Visual Studio Installer wont run on new installation of Windows 11

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