Hi,
Did this problem only appear in Word? How about other Office application?
Did this problem appear in all files or specific files or folders?
I suggest you try to check if you can open files from OneDrive server in Word.
I suggest you try this method first:
- Open Start>Run and type “Services.msc” ( without quotes ) and press OK.
- Locate the service named Workstation.
- Right Click on the workstation service and select properties.
- Click on the Start button to start the service.
- Restart the Office applications and restart the computer.
Just checking in to see if the information was helpful. Please let us know if you would like further assistance.
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