Accidentally retired a device from Intune

Darragh Martin 86 Reputation points
2023-09-12T21:44:31.03+00:00

I accidentally pressed 'Retire' instead of 'Wipe' in Intune and I cannot log back into my device even with correct password. Since everything connected via Intune and Company Portal (AAD Joined), I want to know what's the best way to get back into my laptop and would I lose any personal files etc? I'm really in a panic about this and any help is appreciated so much before I attempt anything.

Thank You

Darragh

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  1. Crystal-MSFT 53,991 Reputation points Microsoft External Staff
    2023-09-13T01:20:37.3866667+00:00

    @Darragh Martin, Thanks for posting in Q&A. For retire action, it removes managed app data, settings, and email profiles that were assigned by using Intune. The device is removed from Intune management. It will not remove any personal data. After the device is retired, you can use local account to login the device. Here is a link list the information which will be removed on windows devices when doing retire:

    https://learn.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe#windows

    Hope the above information can help.


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  2. Darragh Martin 86 Reputation points
    2023-09-13T09:51:46.4666667+00:00

    I cannot access my laptop at all nor can I get into safe mode etc


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