Can not login to any Office 365 apps

TaneNYC 1 Reputation point
2023-09-13T16:25:48.59+00:00

I have been running into this issue more frequently, where I can no longer login into any Microsoft 365 apps. For example in Word, it will prompt to sign in to license the product, but instead of the "modern authentication" login window I get the error "Sorry, we are having temporary server issues"

User's image

Similar issue with Outlook and Teams. In the past I would sign out of Word, and also choose reset in Internet options (which is no longer an option in Windows 11) I have also tried to reset Edge. I have tried running SARA tool, but that fails too, presumably because it can't launch the login window to test. This latest issues is on a Lenovo laptop running Windows 11 Pro with all the latest updates. (ver 22H2) I am out of ideas. Please help!

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
2,127 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Schneider, Tobias 695 Reputation points
    2023-09-17T18:23:29.93+00:00

    Hello @TaneNYC ,

    in the post "Microsoft 365 Apps Activation Error: "Sorry, we're having temporary server issues"", you'll get several approaches you can take from top to bottom to fix the problem.

    Microsoft 365 Apps activation error: "Sorry, we are having some temporary server issues": https://learn.microsoft.com/en-us/office/troubleshoot/activation/temporary-server-issues

    If this is helpful, please accept the answer. Thank you.

    0 comments