What are the detailed steps for re-enrolling an IOS 'personal' device after having been deleted?

Green, Alec 0 Reputation points
2023-09-15T04:00:07.6666667+00:00

I accidentally deleted my management profile off of my IOS device that is required to access my organization's applications. After hours of working with my IT team, we found no resolve. It sounds like it can take up to 30 Days for the INTUNE admin center to receive notification that my device has been deleted?? Has anyone found an immediate resolve?

Thank you so much..

Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,973 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Crystal-MSFT 48,001 Reputation points Microsoft Vendor
    2023-09-15T05:16:25.2866667+00:00

    @Green, Alec, Thanks for posting in Q&A. If you accidentally deleted the management profile off of your iOS device, you can re-enroll the device by following these steps:

    • Install the Intune Company Portal app from the Apple App Store.
    • Open the Company Portal app and sign in with your organization credentials.
    • Your enrollment profile should apply to the device after signing in.

    If the device does not re-enroll immediately, please backup the data on the device, then delete the device in Intune admin portal, factory reset and re-enroll again.

    Hope the above information can help.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.