Outlook for windows replacing Outlook365?

Question

We've had this hit for 2 users now. when searching for outlook all they see is outlook with the PRE on it, IE outlook for windows/New outlook. I came across an article stating that they were migrating mail and calendar app users to outlook for windows, but that office365 users wouldnt be affected. I did confirm that we can find the outlook.exe and launch classic outlook but it looks like its replaced it in windows app search. Does this mean that these 2 users have been migrated (IE more users will be affected by this), in both cases if they open it via the PRE icon they do not have the toggle to go back.

Regardless will outlook365 eventually be getting replaced by the new outlook view/ outlook for windows?

Answer 1

Hi @White, Gabriel ,

Does this mean that these 2 users have been migrated (IE more users will be affected by this), in both cases if they open it via the PRE icon they do not have the toggle to go back.

If you switch from the classic version of Outlook for Windows or Windows Mail to the new version of Outlook for Windows, when you try to start the classic version or Windows Mail, you are automatically redirected to the new version of Outlook for Windows. This does not mean that your account has been migrated, it just means that your app settings have been changed. You can start the classic version of Outlook for Windows by searching for outlook.exe in File Explorer and running it.

Besides, you can switch back whenever you want, just switch the toggle off in the new Outlook and it will automatically open the classic version.

If you're an admin and want to turn this feature off in the Outlook desktop app for your organization, see Enable or disable employee access to the new Outlook for Windows.

Regardless will outlook365 eventually be getting replaced by the new outlook view/ outlook for windows?

There’s still no word on when Microsoft will start to fully replace the old Outlook with the new app, you can follow the roadmap for the latest updates.

Many features of our current products are designed and upgraded based on customers’ feedback, if you have any feedback or additional suggestions for improvements, please click Help > Feedback  to let us know.

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