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Dynamics 365 User dataverse analytics refresh rate

Bram Boerman 0 Reputation points
2023-09-25T11:31:22.9633333+00:00

Dear Azure Support, This monday we had a Go-live of our clients Dynamics 365 CE system. Now we would like to have an up-to-date User analytics. So, who has logged in etc. We found the D365 User Dataverse analytics but unfortunately the refresh rate is 24-hours... Could we have a real-time refresh rate for this, please? Thanks in advance!

See below the response from your collogue:

Hi Bram,

Hope you are having a good day.

As regards to your query, we would like to inform you that we are from Microsoft professional support and offer resolution in case of break and bug fix issues. User analytics data reports, on the other hand, fall under the view of the Azure support team. They have the expertise and tools necessary to provide you with the specific support you require for accessing and interpreting user analytics data.

To ensure you receive the most accurate and efficient assistance, we kindly recommend reaching out directly to the Azure support team.

Any other queries/concerns, feel free to reach out.

Regards,Durga Revathi Kajuluri
Support Engineer
Dynamics 365 v-kajulurid@microsoft.com
M-F 14:00 – 23:00 Hours IST
Azure Analysis Services
Azure Analysis Services
An Azure service that provides an enterprise-grade analytics engine.
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  1. AnnuKumari-MSFT 32,011 Reputation points Microsoft Employee
    2023-09-26T10:44:39.5266667+00:00

    Hi Bram Boerman ,

    Welcome to Microsoft Q&A platform and thanks for posting your query here.

    As per my understanding, you are trying to update the Dynamics 365 refresh rate.

    You can perform asynchronous data-refresh operations on your Azure Analysis Services tabular models.

    Data-refresh operations can take some time depending on a number of factors including data volume, level of optimization using partitions, etc.

    The base URL follows this format:

    https://<rollout>.asazure.windows.net/servers/<serverName>/models/<resource>/

    For more details, kindly checkout the below documentation: Asynchronous refresh with the REST API

    To create azure support ticket, you can go through the steps mentioned in the documentation: Create an Azure support request . If you have a support plan you may file a support ticket. In case you don't have a support plan , I will enable a one-time free support request for your subscription. Please do let us know.

    Hope it helps. Kindly let us know if you have any concerns.