How to fix OneDrive error 1200

Question

I hit the Load Optimized Defaults in BIOS to fix one issue and now I cannot log in to OneDrive. I can log in online but it doesn't synchronize with my file explorer.

Error code is:

Correlation Id: c6bac959-8ad5-4848-b758-3d874d8bc0c0

Timestamp: 2023-09-30T16:43:49.000Z

DPTI: e597ca71753984e56a462540288c543fc69a352214bed546196406ac64aede47

Error Tag: 657rx

Error Code: 2148073494

How can I fix it?

Answer 1

Hi,

Based on the error code, I suggest you try this method to remove the cached Office account identities from the registry:

1. Start Registry Editor. 
2. Locate the following registry subkey: 

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Common\Identity

1. Right-click Identity, and then select Delete. 

Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

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