Upgrade Microsoft Edge 116.0.1938.62 to 117.0.2045.43

Question

Hello,

I have several servers which did not upgrade propely from 116.0.1938.62 to 117.0.2045.43. Instead of doing a replacement of "msedge.exe" it created the files as "new_msedge.exe"

2023-10-04_12-23-53 VIPEIEEMP01.jpg

1. Why?
2. How to correct it?
3. On one of them I got an error message, "Cannot remove the old version" what should I do?

Operating System: Windows Server 2019.

Thanks,

Dom

Answer 1

Hi @Duchemin, Dominique ,

The presence of both files means that you have not successfully upgrade to the new version.

When upgrading Microsoft Edge, the new version is installed with a different executable name, which is new_msedge.exe. The old version of Edge is still present on the system and can be used alongside the new version. The old version’s executable name is msedge.exe.

Once the Edge is successfully upgraded to the new version, the new_msedge.exe will automatically be replaced by the msedge.exe.

Therefore, please enter "edge://settings/help" in the address bar and check the current version of Edge. And then you need to close all Edge processes and restart it. After you finish this upgrade, there is only one msedge.exe file under "C:\Program Files (x86)\Microsoft\Edge\Application" path.

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Best Regards,

Raina Zhao

Answer 2

Hello,

When I use the edge://settings/help I am getting an error: You will need a new app to open this edge!!!

The server has been rebooted several times...

How to uninstall any remaining Microsoft Edge. None is seen in Add Remove Program.

I found the folders:

The folder C:\Program Files (x86)\Microsoft\Application\Edge but there is nothing in Control Panel\All Control Panel Items\Programs and Features

How to cleanup this? it seems part of the installation is missing!!!

Thanks,

Dom

Answer 3

Hello @Raina Zhao - MSFT

Edge could be launched

2023-10-05_9-05-56 VIPEIVCOR05 Edge.jpg

But nothing in

Control Panel > Programs and Features

2023-10-05_9-11-54 VIPEIVCOR05 Edge.jpg

Start > Settings > Apps > Apps & features.

There is No Microsoft Edge.

2023-10-05_9-13-31 VIPEIVCOR05 Edge.jpg

The server has been rebooted multiple times.

Thanks,

Dom

Answer 4

Hi @Duchemin, Dominique ，

According to the Error code 3:0x80040154, we recommend you reinstall the Microsoft Edge (no need to uninstall):

1. Exit all browser sessions
2. Go to https://www.microsoft.com/en-us/edge/business/download?form=MA13FJ from a non-Edge browser
3. Download the latest Edge version, run the installer
4. Check if there is the same error by copy-paste "edge://settings/help" in the address bar.

If the error persists, you may need to use the feedback option within the browser (Alt+Shift+I) to report the error when it happens, including diagnostic data so they can see what's going wrong.

Thanks for your understanding.

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Best Regards,

Raina Zhao