Visual Studio Will Allow me to re-enter my credentials

Jeff Stiegler 466 Reputation points

Visual Studio stopped working while enter some code. When I try to re-enter my credentials, I receive the error below. Please help.

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Visual Studio
Visual Studio
A family of Microsoft suites of integrated development tools for building applications for Windows, the web and mobile devices.
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  1. Tianyu Sun-MSFT 27,811 Reputation points Microsoft Vendor

    Hello @Jeff Stiegler ,

    Welcome to Microsoft Q&A forum.

    If you click "View details", will you get any detailed error message?

    You may check following:

    If you didn’t change anything, but this error appears, please first make sure that your account is still valid, then follow the instructions provided by the verification window to verify your account. Close VS, rename this folder: C:\Users\{username}\AppData\Local\.IdentityService and sign in VS again. If this doesn’t work, please try to reboot your machine and sign in VS again.

    If you are using some extensions or proxy, or if your machine is included in any group policy, try to disable them temporarily or communicate with your administrator.

    Sometimes, cleaning web browser’s cache may work.

    Best Regards,


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