Visual Studio Will Allow me to re-enter my credentials

Question

Visual Studio stopped working while enter some code. When I try to re-enter my credentials, I receive the error below. Please help.

Answer 1

Hello @Jeff Stiegler ,

Welcome to Microsoft Q&A forum.

If you click "View details", will you get any detailed error message?

You may check following:

If you didn’t change anything, but this error appears, please first make sure that your account is still valid, then follow the instructions provided by the verification window to verify your account. Close VS, rename this folder: C:\Users\{username}\AppData\Local\.IdentityService and sign in VS again. If this doesn’t work, please try to reboot your machine and sign in VS again.

If you are using some extensions or proxy, or if your machine is included in any group policy, try to disable them temporarily or communicate with your administrator.

Sometimes, cleaning web browser’s cache may work.

Best Regards,

Tianyu

---

If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.