Hi @Shrikar Kulkarni ,
According to my research, the mailto function in Outlook 365 may have some problems, causing the email body to not display correctly. This may be due to some settings or updates in Outlook 365. Here are some possible solutions:
- Check if your network connection is normal, and if your Outlook 365 is in offline mode.
- Try to repair your Office.
If none of the above methods work, iit is recommended that you try to add a question mark(?) after the mail address.
"mailto:******@abc.com?subject=Account%20Name&Body=thank%20you"
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