Azure login stuck on "More information Required"

Question

Azure login stuck on "More information Required"

Mikael Puusaari 11

Hello, I am stuck in the login.

The only option is "Use another account". I have tried a few times yesterday, still having the problem today.

Here are the details:

Error Code: 50074

Request Id: 16b8d277-32f9-47f3-9da4-98cfb9e28300

Correlation Id: 053e0e86-4866-4ed1-bdfc-3c848045a4f6

Timestamp: 2023-10-10T10:30:31.710Z

Mikael Puusaari 11 Reputation points

2023-10-10T22:37:40.4566667+00:00

This has been fixed, I don't know how. I just did the same steps that I have done about 20 times before, changing in Visual Studio in Tools/Options/Account between "System Web Browser" and "Windows Authentication Broker".

After many odd tries it worked with System web browser after I was logged in to Azure Portal in that browser (I had this exact same problem logging in to Azure portal in the browser during the entire time)

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Mikael Puusaari 11 Reputation points

2023-10-10T22:37:40.4566667+00:00

This has been fixed, I don't know how. I just did the same steps that I have done about 20 times before, changing in Visual Studio in Tools/Options/Account between "System Web Browser" and "Windows Authentication Broker".

After many odd tries it worked with System web browser after I was logged in to Azure Portal in that browser (I had this exact same problem logging in to Azure portal in the browser during the entire time)

Answer 1

Alfredo Revilla - Upwork Top Talent | IAM SWE SWA 27,526 Moderator

Hello @Mikael Puusaari , the Microsoft Entra ID (formerly Azure AD) 50074 error is being caused by the lack of strong authentication as required by your tenant MFA settings. This is why you were getting the More information Required prompt. Althought your findings suggest that switching to System Web Browser may have helped, my guess is that you could finally register and pass MFA or that MFA settings were relaxed. For more information please reach your tenant security admin or write us to azcommunity@microsoft.com with Subject Attn: Alfredo Revilla.

Let us know if you need additional assistance. If the answer was helpful, please accept it and rate it so that others facing a similar issue can easily find a solution.

Mikael Puusaari 11 Reputation points

2023-10-11T12:13:28.7633333+00:00

I have MFA enabled on the account and it usually works fine. I have not relaxed on that rule in any way and was expecting an MFA request to my phone but it just stayed in that logging in state "loading" for hours. (I left it running to see if it would either work delayed or if it would time out to give more hints to what was wrong)

Switching to system browser or to windows broker did not make a difference in the first ten or so tries, but since I couldn't log in to either Visual Studio or to Azure Portal I came here to see if you would be able to find something through the correlation ID.

I had tried many times to log out, restart Visual Studio, clearing cache in browsers, trying different browsers while changing the account login type, but none of it helped.

Waited for 24 hours to try again with no luck but kept trying a few more times changing back and forth between system browser and windows broker in visual studio, restarting visual studio and logging out etc and all of a sudden it worked, but I am not sure exactly what combination of changes made it work in the end.

But it worked with System web browser in the end and I don't dare to change it to try the other options now that it is working correctly.

I hope any of this helps you in figuring out what might have been the culprit.
Alfredo Revilla - Upwork Top Talent | IAM SWE SWA 27,526 Reputation points Moderator

2023-10-12T01:21:48.8066667+00:00

Hello @Mikael Puusaari and thanks for the information. In case the never-ending loading issue re-appears please Collect a network trace with Fiddler while reproducing the issue and send us the exported session to azcommunity@microsoft.com with Subject Attn: Alfredo Revilla. The information provided in my answer was found using your correlation id and timestamp. Account was a Microsoft personal account, tenant id starts with c74c4c29. Additional detail can be provided trough email.

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Azure login stuck on "More information Required"

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