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Cannot stop/delete Azure subscription due to Azure RBAC access.

Petar Neshkov 0 Reputation points
2023-10-12T14:24:17.3233333+00:00

A few days ago I saw that I have forgotten subscription which I don't use and nothing is attached to it, which takes me money everyday. I want to stop/delete this subscription, but I when press it, I got the following message: "Although you have access to manage billing for this subscription, you don't have Azure RBAC access. The access is required to manage resources, cancel and re-enable a subscription. Contact an existing Azure RBAC owner of this subscription to get access. For more information, see the below link". I am the owner of the subscription, but unfortunately I cannot enter it. Can you provide me with assistance? Also is there a way to refund the money and prove that I didn't use anything?

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  1. brtrach-MSFT 15,866 Reputation points Microsoft Employee
    2023-10-13T00:29:51.7766667+00:00

    @Petar Neshkov Actions such as deleting a subscription require a support case due to the nature of the request. This same team should also be able to submit a refund request on your behalf.

    To open a support ticket, please click this link.

    Let me know if you have any issues with the support case by replying to this message and we can assist you further.

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