Hi @Anonymous ,
Are you able to provide more details about the group that the user is a MemberOf? The group needs to be directly granted the entitlement.
If you just want to grant permission for the specific user or confirm that the user has the correct access, you need to go to Enterprise Application > Your application (View_APP_SH_KZ_QA) > Users and Groups settings > assign the account directly to the application or add the account as a member of the groups assigned.
Otherwise, to grant permission to allow anyone in Azure to authenticate with that app, the admin needs to go to the Azure portal > Enterprise Application > Your application (View_APP_SH_KZ_QA) > Properties > Assignment required > Set to "No"
If the information helped you, please Accept the answer. This will help us as well as others in the community who may be researching similar questions. Otherwise let me know if you have further questions.