A cloud-based identity and access management service for securing user authentication and resource access
AADSTS5000228 Access to Entra tenant denied — reactivation request
I am the Global Administrator of Microsoft Entra ID tenant operaflux.onmicrosoft.com. Tenant ID: 84535f74-660a-4751-aab2-a851ef060004 Admin UPN: ******@operaflux.onmicrosoft.com Domain: operaflux.onmicrosoft.com When signing in to portal.azure.com /…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
lost access for Microsoft 365 owner administrator account
lost access for Global Administrator of Office 365 Business Account and Authenticator App because I lost my phone and cannot login to my global administrator Office 365 account and Authenticator App again on other devices. I try to login Authenticator…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
B2B guest invitation fails — ReadResponseFailure / disposed object
Environment Product: Microsoft Entra ID — External Identities (B2B collaboration) Tenant: RPAVAULT (rpavault9.onmicrosoft.com) Portal: Microsoft Entra admin center → External Identities → External collaboration settings What I’m trying to do Invite an…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
Unable to complete Azure MFA after changing phone - cannot create or upgrade Azure subscription
Hello, I need help with an issue involving Azure and Microsoft Entra. I have a personal Microsoft account and can successfully sign in to Outlook.com, account.microsoft.com, and the Azure Portal. The problem arises only when I try to create a new Azure…
Microsoft Security | Microsoft Defender | Microsoft Defender for Identity
A security solution that detects identity-based threats and suspicious activities in on-premises Active Directory environments
Request to Reset MFA for I am unable to access my work account as I lost access to the Microsoft Authenticator app and cannot complete the two-step verification.
I cannot log into my Microsoft 365 Account using my business email address, because it asks for a Microsoft Authenticator Code and the email address is not registered in the Microsoft Authenticator application. No other options are provided to me to…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
how do i remove screen connect from my computer
i believe the screen connect app or program is causing malware on my pc... how do i remove it? i can't find it listed in apps or programs to uninstall
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
AI answer
Some issues with Purview's under-the-hood implementation.
What is the current write limit and the maximum concurrent write limit for a single Purview Account? Under what specific circumstances will an HTTP 408 error be triggered? I would like to know about the underlying architecture of Purview. Is the Index…
Microsoft Security | Microsoft Purview
A unified data governance solution that helps manage, protect, and discover data across your organization
Azure subscription prompting for MFA that doesn't work?
I am able to sign in to my Microsoft account everywhere else, but when I try to sign in to portal.azure.com it prompts me for a 6 digit MFA code that I don't have? I have the authenticator app on my phone and setup for my personal account. It won't let…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Locked out of Power Automate because of Authenticator App Code
Why did Microsoft make it so difficult for people to reset their MFA or at least get in touch with a human to assist? This is crazy. I had to reinstall windows and now when I try to log in to Power Automate it's prompting me for a code on my…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Tenant lockout only Global Admin, lost MFA (Authenticator) – need tenant recovery
@Rukmini Hello, I am the global administrator for my Microsoft 365 business tenant. My account is: ****II.onmicrosoft.com I lost access to my Microsoft Authenticator app and I do not have any backup authentication methods configured. Because of this, I…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Can you trust Microsoft number computer gives you to call for help when computer is on alarm?
My computer began to alarm blaring and talking and told me to contact Microsoft and not to shut down. It gave me a number to call. My phone would not work. I used my husband's phone and call the number that was on the screen. I did and this person has…
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
NordVPN pop ups
Recently NordVPN pops up on my monitor after I log on. It mentions a TLS certificate, which i'm not familiar with and if I don't trust it, to cancel. If I do trust it I can select it at my own risk. It states that NordVPN might be trying to intercept my…
Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
Protection against phishing, malware, and other threats targeting email and collaboration tools in Microsoft 365
New phone - Microsoft Authenticator not populating
I have changed phones recently. I had the Microsoft Authenticator on the first phone (battery expanded twice the size) I am unable to convert nor retrieve the accounts from the first phone to my new phone. Please advise on how to proceed. I use…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
I'm locked out because my Microsoft Authenticator was migrated to a new iPhone
I'm locked out because my Microsoft Authenticator was migrated to a new iPhone and is asking me to sign in before displaying my MFA codes. I no longer have my old device.
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
can't set up authenticator app - no passkey ever set up
I am trying to access my To Do List on my new iphone but I need to sign into microsoft and it is asking me for a passkey that I do not have set up or to scan a QR code I don't know how to get. Please help.
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Microsoft Defender for Cloud Recommendations Not Refreshing After Resource Deletion and Exemption
We are experiencing an issue with Microsoft Defender for Cloud recommendations where deleted resources continue to be flagged as requiring action. It has been more than 10 days since these resources were deleted, yet they still appear as non-compliant in…
Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
A cloud-native solution that protects workloads across hybrid and multi-cloud environments with threat detection and security recommendations
Clickfix attack on Azure Static webapp
Hi Sir/Mam, We have deployed a nextjs application in Azure Static webapp. We started noticing a clickfix campaign attack on 18th July, 2026 where a fake captcha pop up is being injected on our website. We checked on our local build and found no issues.…
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
I am a CSP and have completely locked out a tenant with a conditional access policy
I have had a critical case opened in my own tenant with no response, is there an escalation path?
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Where is microsoft.directory/users/create parameter in custom role?
Hello, I have created a custom role in the past and now I would like to add the capability to create new users in AAD to this role. I checked the User Administrator (predefined) role in AAD and I found this permission: 'microsoft.directory/users/create'…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
GLOBAL ADMINISTRATOR LOCKED OUT
Dear Microsoft Support Team, I am writing to request assistance regaining access to my organization's Microsoft 365 Business tenant. I am currently the only Global Administrator for our tenant (xxx.revilotconnect.com) with the account…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation