Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,499 questions
0 answers
Urgent: MFA/Authenticator Reset Required – Sole Administrator Locked Out
I recently purchased a new phone and formatted my previous device. Since then, I have been unable to configure my email account in the authenticator app. When I try to sign in, I am asked to approve the request or enter a code from the authenticator. I…
Microsoft Security | Microsoft Authenticator
asked
2026-09-26T03:48:53.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 32%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Mohamed Alkooheji
0
Reputation points
asked
2026-09-26T03:48:53.15+00:00
Mohamed Alkooheji
0
Reputation points
0 answers
i needed to change my info because account is compromised and need to freeze or delete it
i needed to change my info because account is compromised and need to freeze or delete it becous there where many action made by some one who uses my acount
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,551 questions
asked
2026-09-26T02:45:59.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 33%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
samuel gonthier
0
Reputation points
asked
2026-09-26T02:45:59.2266667+00:00
samuel gonthier
0
Reputation points
2 answers
how do I delete or remove a quarantined virus from computer
how do I remove or delete a quarantined virus from my computer
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
764 questions
asked
2026-07-10T04:03:37.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 10%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHG%3C/text%3E%3C/svg%3E)
Howard Grey
0
Reputation points
commented
2026-09-26T02:45:24.2433333+00:00
_AW_
69,496
Reputation points
Volunteer Moderator
0 answers
Isues with the Authenticator and Sticky Notes after a recent update.
I recently ran an update on my Android Device and during the Authenticator Restore, it failed to load all my Data, even though there is a recent Backup. Instead, it is asking me to delete the current backup and I am not sure what that would do for me,…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,499 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 75%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E1F%3C/text%3E%3C/svg%3E)
0 answers
"You cannot access this right now" error 53003 signing in to Azure Portal with personal account
I am attempting to sign in to my personal Azure subscription, but I am getting this error when trying to sign in to the Azure portal. This account is a personal account that shouldn't be associated with a work or school account. I have checked in my…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,239 questions
asked
2026-09-26T00:36:26.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 47%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBH%3C/text%3E%3C/svg%3E)
Brian Holley
0
Reputation points
commented
2026-09-26T01:06:10.9533333+00:00
Brian Holley
0
Reputation points
0 answers
Changing contact number on account
I am looking at trying to change my phone number on my account to a different one as I a unable to use the original one that I used to set up the account. Every time I ask for a verification code on my authenticator app, It wants to send it to the…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,499 questions
asked
2026-09-25T22:24:59.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 35%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Angela Dunkley
0
Reputation points
asked
2026-09-25T22:24:59.6533333+00:00
Angela Dunkley
0
Reputation points
0 answers
How to remove old email address from Microsoft Account?
I lost access to my old account and do not want it obe setup as a way to sign-in into my account, but when I try to remove I am asked to add another sign-in method. I already added second security key, but the email was not removed and when I try again…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,499 questions
asked
2026-09-25T21:40:58.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 47%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Rafał Ślimak
0
Reputation points
commented
2026-09-25T21:47:21.6233333+00:00
Rafał Ślimak
0
Reputation points
0 answers
Microsoft Defender for Cloud: Azure Resource Graph Not Returning VM Vulnerability Assessment Coverage
Problem description I am experiencing an issue where Azure Resource Graph is not returning the vulnerability coverage assessment for my virtual machines in Microsoft Defender for Cloud. Specifically, when querying for the assessment by its ID, no results…
Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
A cloud-native solution that protects workloads across hybrid and multi-cloud environments with threat detection and security recommendations
1,789 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 20%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
4 answers
Microsoft Authenticator - Your backup is too large. Cannot save to the cloud."
I am trying to backup my authenticator app entries to migrate to my new phone. When I try to "Sync Account", I get the error "Your backup is too large. Cannot save to the cloud." When I checked the free storage space available in my…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,499 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 51%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 69%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
0 answers
Issues with my OFFICE 2016
Good day Dear Sir/Madam I need your help and support in resolving the following situation. I purchased OFFICE 2016 in 2015/2016 in South Africa, the country where I lived at the time. Product: Office Home & Student…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,499 questions
asked
2026-09-25T20:10:01.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 14.000000000000002%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Mario De Figueiredo
0
Reputation points
asked
2026-09-25T20:10:01.36+00:00
Mario De Figueiredo
0
Reputation points
0 answers
Locked Out of Azure Portal - Personal Microsoft Account Still Accessible
Hello, I am currently locked out of my personal Azure portal account due to MFA configuration. It only prompts for number push (which never arrives), and 6-digit code, which my MS Auth App does not have (it only has 8 digit code). I can access all other…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,239 questions
asked
2026-09-17T16:28:43.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 85%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
kk
0
Reputation points
edited a comment
2026-09-25T19:38:40.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 14.000000000000002%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHE%3C/text%3E%3C/svg%3E)
Harshitha Eligeti
4,530
Reputation points Microsoft External Staff
Moderator
0 answers
Files.ReadWrite.AppFolder on personal OneDrive: 200 for drive-root metadata
In a delegated Microsoft Graph flow for a personal Microsoft account, the token response reported exactly Files.ReadWrite.AppFolder and User.Read. Reading a synthetic file inside the app folder succeeded. A separate GET…
Microsoft Security | Microsoft Graph
Microsoft Security | Microsoft Graph
An API that connects multiple Microsoft services, enabling data access and automation across platforms
14,196 questions
asked
2026-09-25T12:57:09.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 93%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIK%3C/text%3E%3C/svg%3E)
Igor Kolodin
0
Reputation points
commented
2026-09-25T18:55:03.2466667+00:00
Igor Kolodin
0
Reputation points
0 answers
AADSTS5000224 - Azure tenant deauthenticated and no longer available
I am the owner and only administrator of an Azure tenant. Both Azure Portal and fresh Azure CLI authentication fail with: AADSTS5000224: The tenant you are trying to access has been deauthenticated and is no longer available. The Azure subscription is…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,239 questions
asked
2026-09-25T18:41:59.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 34%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jean Franck Loa Rojas
0
Reputation points
asked
2026-09-25T18:41:59.2633333+00:00
Jean Franck Loa Rojas
0
Reputation points
1 answer
Intune: Policies or Profiles?
I've been studying Intune and Entra for a long time now, but something that always bothered me is that the use of "Policies" versus "Profiles" is scattered and inconsistent. The most ergregious examples are the "Feature…
Microsoft Security | Intune | Configuration
Microsoft Security | Intune | Configuration
Setting up and managing device configurations using Intune
2,220 questions
asked
2026-09-25T15:31:44.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 98%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
M. Jeffrey
0
Reputation points
answered
2026-09-25T17:17:25.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
109.3K
Reputation points MVP
Volunteer Moderator
0 answers
Questions about the app
I had a question that I needed help on from the app that i am not really understanding. How do i approve a request from here?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,499 questions
asked
2026-09-25T17:16:15.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 57.99999999999999%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Allayna Gipson
0
Reputation points
asked
2026-09-25T17:16:15.97+00:00
Allayna Gipson
0
Reputation points
0 answers
login to authenticator
authenticator wants authenticator approval to login into authenticator!!!!
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,499 questions
asked
2026-09-25T16:58:49.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 99%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Atul Gudka
0
Reputation points
asked
2026-09-25T16:58:49.9166667+00:00
Atul Gudka
0
Reputation points
0 answers
I can't login to my MS account because my Mobile phone nuber was blocked
I can't login to my MS account, because my mobile number was blocked. What I can do to resolve that issue? Error Code: 399287 Request Id: 887bc6a1-0906-4cb3-97e7-a174d3c03f00 Correlation Id: 4a598215-d129-40af-915a-f402675255bd Timestamp:…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,499 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 70%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
1 answer
How to update an account recovery email after being hacked?
Hello. My account was hacked on 9/7. They promptly changed my account password, removed my family group, my Authenticator sign in, and my passkey. They added an identity verification app and changed the recovery password. All of this happened from…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,499 questions
asked
2026-09-25T15:52:39.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 15%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECE%3C/text%3E%3C/svg%3E)
Christina Edwards
0
Reputation points
answered
2026-09-25T15:52:58.45+00:00
AI answer
0 answers
Sign-in requests are not received. Authenticator asks me to verify, no request received
I am trying to use Authenticator on my Android phone but no sign-in requests are received. I have uninstalled Authenticator and re-installed it. When trying to log in, it asks me to approve the request on my Authenticator! I tried the code via email…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,499 questions
asked
2026-09-25T15:45:03.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 67%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIM%3C/text%3E%3C/svg%3E)
Island Mike
0
Reputation points
0 answers
AADSTS5000225 – inactive tenant blocks Azure and Microsoft Credentials Support
My personal Microsoft account is associated with a “Default Directory” tenant that has been blocked due to inactivity. I receive AADSTS5000225 whenever I try to access Azure or Microsoft Credentials Support. Because of this error, I cannot create a…
Microsoft Security | Microsoft Entra | Other
Microsoft Security | Microsoft Entra | Other
Additional Microsoft Entra services and features related to identity, access, and network security
3,018 questions
asked
2026-09-25T14:36:43.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 17%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Sharath Koochana
0
Reputation points
commented
2026-09-25T14:42:14.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 67%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Suprise Clinton
0
Reputation points