Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,852 questions
2 answers
Subject: URGENT – Sole Global Admin Locked Out of Microsoft 365 – No Access to MFA or Support
I am the sole Global Administrator of our company's Microsoft 365 Business tenant, purchased directly from Microsoft Taiwan. After replacing my iPhone and trading in my old device, I lost access to Microsoft Authenticator. Both available verification…
Microsoft Security | Microsoft Authenticator
asked
2026-11-11T02:26:20.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 3%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENK%3C/text%3E%3C/svg%3E)
Nicole KAO
0
Reputation points
answered
2026-11-11T02:41:36.6133333+00:00
Nicole KAO
0
Reputation points
0 answers
As an app publisher, how do we get a customer tenant unblocked from 550 5.7.708 on Graph sends, when Outlook itself sends fine?
What our app does We run a SaaS product for small trade businesses. A customer signs up, then connects their Microsoft 365 work account to our app through the normal OAuth consent flow. Our app is a multi-tenant Entra app registration with delegated…
Microsoft Security | Microsoft Graph
Microsoft Security | Microsoft Graph
An API that connects multiple Microsoft services, enabling data access and automation across platforms
14,247 questions
asked
2026-11-11T02:39:39.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 55.00000000000001%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
Dody Prasetyo
0
Reputation points
2 answers
How to sign in to Office 365 when two-step verification fails
Dear, I lost my phone, and now that I have a new one, I can no longer use the Microsoft Authenticator app for verification. I still have my email address and password. How can I log in to my account? Thanks for your support.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,852 questions
asked
2026-11-10T08:22:46.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 92%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPD%3C/text%3E%3C/svg%3E)
Phu Do Ngoc
0
Reputation points
answered
2026-11-11T01:46:12.7166667+00:00
Phu Do Ngoc
0
Reputation points
0 answers
Error code: AADSTS5000224
Receiving below error code when signing in The tenant 'Default Directory (af0b0146-6c55-4b5f-91a9-a04d144d8313)' has been deauthenticated and is no longer available. Try signing into another tenant from the dropdown below. Error message:…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,480 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 38%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEP%3C/text%3E%3C/svg%3E)
1 answer
Request for Microsoft Entra Tenant Recovery or Deletion
Hello Microsoft Support, I need assistance with my Microsoft Entra tenant, ExamLabPractice648.onmicrosoft.com. I accidentally deleted the original administrator account (******@ExamLabPractice648.onmicrosoft.com) more than 30 days ago. My personal…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,480 questions
asked
2026-11-11T00:12:42.1633333+00:00
Arwin Pagsolingan
0
Reputation points
answered
2026-11-11T00:13:24.57+00:00
AI answer
3 answers
OneDrive Personal createUploadSession returns 400 invalidRequest despite validated parent ID
I’m troubleshooting a Microsoft Graph upload-session failure on OneDrive Personal. My personal OneDrive rejects a createUploadSession request with HTTP 400 invalidRequest: “The request is malformed or incorrect.” Diagnostic request: UTC time: November…
Microsoft Security | Microsoft Graph
Microsoft Security | Microsoft Graph
An API that connects multiple Microsoft services, enabling data access and automation across platforms
14,247 questions
asked
2026-11-10T23:56:03.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 7.000000000000001%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEG%3C/text%3E%3C/svg%3E)
Evan Glaser
0
Reputation points
answered
2026-11-11T00:10:57.0166667+00:00
Evan Glaser
0
Reputation points
0 answers
Account Hacked, desperate for assistance
Hello! My Microsoft account was recently compromised and I was able to log back in after resetting the password and verifying my identity. At first I was unable to even log in as Microsoft did not recognize my email (the hacker had changed it to…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,852 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 63%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
1 answer
Lost all connection to the Authenticator
Cannot access the authenticator, tried recovering but it has been circling for over an hour.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,852 questions
asked
2026-11-10T23:34:38.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 93%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ2%3C/text%3E%3C/svg%3E)
JenniferGrotta-2241
0
Reputation points
answered
2026-11-10T23:34:50.03+00:00
AI answer
0 answers
Patch Tuesday security update KB5132061
Todays Patch Tuesday Security Update KB5132061 installs on some machines and fails on others with various error codes dependong on which machine. It will install on one of my desktop Pcs and one laptop, but fails to install on another desktop and…
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
848 questions
asked
2026-11-10T22:09:22.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 77%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Derek Sanders
0
Reputation points
asked
2026-11-10T22:09:22.7133333+00:00
Derek Sanders
0
Reputation points
0 answers
Why is it impossible to recover/reset password with 2FA set
For the last 60 days I have been caught up in the recover/reset password endless loop of despair, with not even a glimmer of hope of sorting the issue out. My son stupidly changed his password a while back thinking he was clever and set up 2FA. However…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,852 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 83%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
8 digit code and not a 6 digit code
I need a 6 digit code to log into my college account and the authentication app is only giving me a 8 digit code. why can it not give a 6 digit code
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,852 questions
asked
2026-11-10T21:38:30.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 87%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIP%3C/text%3E%3C/svg%3E)
isabelle payne
0
Reputation points
answered
2026-11-10T21:39:13.4033333+00:00
AI answer
1 answer
One of the answers was accepted by the question author.
defender offline scan is not starting
Microsoft Defender Offline is not starting on Windows 11 Personal. No error message. I need steps diagnose and fix the problem.
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
848 questions
asked
2025-12-14T20:02:21.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 74%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Max de Freitas
20
Reputation points
commented
2026-11-10T21:30:46.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 96%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAW%3C/text%3E%3C/svg%3E)
Allen Whitaker
0
Reputation points
2 answers
Unable to delete multiple devices with generic names in intune app selective wipe.
Hi, I have three questions in mind regarding to BYOD devices using app protection policies in intune. How do you remove duplicate device that shows up when you call up a user profile to perform an app selective wipe? I performed a app selective wipe…
Microsoft Security | Intune | Microsoft Intune iOS
Microsoft Security | Intune | Microsoft Intune iOS
Managing iOS devices using Microsoft Intune
312 questions
Microsoft Security | Intune | Microsoft Intune Android
Microsoft Security | Intune | Microsoft Intune Android
Managing Android devices using Microsoft Intune
427 questions
asked
2024-11-26T06:44:05.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 16%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
Kent CHEN
0
Reputation points
answered
2026-11-10T20:48:54.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 34%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Roman Doerr
0
Reputation points
4 answers
Can't review Azure invoices account is not found
Microsoft keeps sending Emails to reply. I did reply three different times. The case keep being close due to no reply. Whe I call the Azure help line I get redirect to aka.ms\proSupport link and we star all over again.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,480 questions
asked
2026-10-28T12:05:45.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 88%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
Vicki Skoff
0
Reputation points
answered
2026-11-10T20:30:24.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 96%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
Phillip
0
Reputation points
1 answer
Sole admin locked out of Azure tenant by MFA, still being billed, need cancellation or MFA reset
I'm the only administrator of a personal Azure pay-as-you-go tenant. Mandatory MFA prompts my Microsoft Authenticator, but the app never receives the requests. I've also been getting sign-in prompts from outside the US that I didn't start, so I believe…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,480 questions
asked
2026-11-10T20:14:50.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 43%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Troy Bell
0
Reputation points
answered
2026-11-10T20:16:00.53+00:00
AI answer
2 answers
t account hacked – Recovery repeatedly rejected despite evidence, and no way to reach a human support agent
Microsoft account hacked – Recovery repeatedly rejected despite evidence, and no way to reach a human support agent Hello Microsoft Community, I'm writing here because we have exhausted all the official Microsoft account recovery and support options, and…
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
848 questions
asked
2026-11-10T14:09:12.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 80%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDF%3C/text%3E%3C/svg%3E)
Daniel Fiala
0
Reputation points
answered
2026-11-10T19:56:57.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 69%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
Rob Koch
26,205
Reputation points
Volunteer Moderator
1 answer
Microsoft Authenicator
Unable to get the new I phone 18 to work with the Authenticator app
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,852 questions
asked
2026-11-10T19:35:35.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 55.00000000000001%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Brock, Michael
0
Reputation points
answered
2026-11-10T19:35:52.3333333+00:00
AI answer
1 answer
how do i remove screen connect from my computer
i believe the screen connect app or program is causing malware on my pc... how do i remove it? i can't find it listed in apps or programs to uninstall
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
848 questions
asked
2026-07-26T02:27:02.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 53%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Stephen Becker
0
Reputation points
commented
2026-11-10T19:18:47.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 7.000000000000001%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
Brian Abraham
6
Reputation points
0 answers
Entra ID login with Auth0 rejecting domain for a personal account
I've configured an Entra application to use with Auth0 to provide authentication, configured to allow "Any Entra ID Tenant + Personal Microsoft accounts". It works perfectly with the email for a user in the tenant (i.e. the one ending with…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,480 questions
asked
2026-11-10T18:33:35.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 76%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
James Cash
0
Reputation points
asked
2026-11-10T18:33:35.2+00:00
James Cash
0
Reputation points
0 answers
Microsoft Entra ID bloqueou convites de usuários externos devido a atividades suspeitas
Olá, comunidade Microsoft. Estamos enfrentando um problema no Microsoft 365 ao tentar convidar usuários externos (Guest Users) para acessar os recursos da nossa organização. Ao realizar um convite pelo Microsoft Entra ID, recebemos a seguinte…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,139 questions
asked
2026-11-10T18:03:29.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 22%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Gabriel Celada
0
Reputation points
asked
2026-11-10T18:03:29.01+00:00
Gabriel Celada
0
Reputation points