Additional Microsoft Entra services and features related to identity, access, and network security
New tenant not visable in Entra
I went to Entra to create a new tenant. I input the information requested and submitted it. It said it was working on it, and that it would take up to 10 minutes to complete. It's been over 4 hours, but I still don't see the tenant there. When I try…
Microsoft Security | Microsoft Entra | Other
How to fix intune wifi policy misconfiguration?
We got new ipads meant for kiosk so i was able to add one of them to our system fairly easily. I forgot to make a configuration to ensure that the ipads stay on a certain wifi network. After i made the configuration I think it was wrong since the iPad…
Microsoft Security | Intune | Configuration
Setting up and managing device configurations using Intune
unable to change password for netextender
I am having trouble resetting my password- I used the authenticator app - got a code - changed my password- but netextender does not recognize the new password
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
I am trying to locate my legacy MCID
Hello, I am trying to locate my legacy MCID (Microsoft Certification ID) and merge my historical records into my current Microsoft Learn profile. I successfully earned my MCSE certification in the year 2000. I have the physical certificate in my…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
AI answer
Can’t login in to my account
The code that was given to put into the authentication doesn’t pop up, basically I sign in with my email and password but when once it asks me to authenticate on my phone I can’t because it’s not popping up on my phone
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
AADSTS500571 blocks Azure portal and support requests with a personal Microsoft account
I cannot access the Azure portal with my personal Microsoft account. The sign-in page says, "Your account has been locked. Contact your support person to unlock it, then try again," and the diagnostic code is AADSTS500571. The same account…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Windows Azure Service Management API not available when configuring Conditional Access policy
Hello, We are implementing the security recommendation "Ensure 'Microsoft Azure Management' is limited to administrative roles." As part of the implementation, we created a Conditional Access policy and attempted to select the required target…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Microsoft Purview: Inconsistent DLP rule behavior with exclusions — Unexpected message matches despite exclusions
Problem description I am experiencing an issue with a Microsoft Purview Data Loss Prevention (DLP) rule configured to exclude messages that are Encrypted or Permission Controlled. Despite these exclusions, Activity Explorer shows that certain messages,…
Microsoft Security | Microsoft Purview
A unified data governance solution that helps manage, protect, and discover data across your organization
Azure Tenant Migration: Old OrgID Remains After Migration and Devices Not Showing in New Tenant
Problem description I am facing an issue after migrating my Azure virtual machines from an old Azure tenant to a new tenant. The affected servers still display the previous Defender for Endpoint organization ID instead of the new tenant, and they do not…
Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
A cloud-native solution that protects workloads across hybrid and multi-cloud environments with threat detection and security recommendations
Locked out from my azure account as only admin
I cannot log into my azure account at all and I am the only admin. Facts: the "Approve Request on my Microsoft Authenticator App" option does nothing. no request arrives at my MS Authenticator app. the "Enter Code" option does…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Microsoft Graph: Conversation History reports childFolderCount=1 but childFolders returns empty
Hello, I am investigating an inconsistency in the Microsoft Graph v1.0 Mail API when accessing the Conversation History folder in a personal Outlook.com mailbox. Observed behavior Two authenticated GET requests against the same folder returned HTTP 200…
Microsoft Security | Microsoft Graph
An API that connects multiple Microsoft services, enabling data access and automation across platforms
Whether Device compliant Info can be passed by a corporated managed MDM enrolled android device with Managed Edge (InPrivate)?
I had configured a Conditional Access Policies that detects the device information and determine the SFA / MFA requirement for accessing the corporate application. CA Policy Overview: If device is compliant and device ownership is…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Log entry with unexplainable IP address in OfficeActivity
Hi. Our OfficeActivity table shows an event occurred from an IP address that's part of Microsoft's block, but in a sub-subnet that has supposedly been reassigned to an ISP in Miami. We don't have anyone working from the US, so it raised some alarms. The…
Microsoft Security | Microsoft Sentinel
A cloud-native SIEM solution that provides intelligent security analytics and threat detection across systems
BUG: After the Microsoft Defender Antivirus update - KB2267602 (version 1.459.576.0) no more updates this KB show in Windows update
After the Microsoft Defender Antivirus update - KB2267602 (version 1.459.576.0) on October 6, 2026, the antivirus definition updates via Windows Update no longer work. You have to either force the update manually from the antivirus settings or wait for…
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
Invitations are blocked for this directory due to suspicious activity. Please contact Microsoft support for help.
I have brand-new tenant and am trying to invite users to it but getting "Invitations are blocked for this directory due to suspicious activity. Please contact Microsoft support for help." I am trying to open a case with Azure but not sure I…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
I lost my phone and MFA app with it and cannot login to azure portal now
Hi All, Can you help as i cannot login to my personal azure subscription after i lost my phone as it is only asking for mfa code.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
On-line help is not helpful when..
You are unable to log into your account, and the first thing on line help wants you to do is log in!! MS Authenticator wants a code stuck in a loop
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Security Updates for Windows 10
My Windows 10 PC is enrolled for ESU and KB5126256 is installed, but I am no longer receiving security updates using Windows Update. The last security update I received using Windows Update was KB2267602 (version 1.459.576.0) which was created on 6…
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
How to restore my account and id after 2FM accidentally logged ofg?
I am extremely concerned that I have had to open a support ticket for what should be a fundamental account recovery and identity verification process within Microsoft Azure. For the past 45 minutes, I have been attempting to recover access to my existing…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Cuenta de azure deshabilitada
uno de mis usuarios tiene este error al tratar de ingresar a los servicios AZURE: necesito ayuda para volver a habilitarlo....
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access