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Having issues with Microsoft Authenticator and 365 together

Microsoft Security | Microsoft Authenticator
asked 2026-11-02T19:06:23.2533333+00:00
Aaron Fite 0 Reputation points
commented 2026-11-02T19:08:32.1233333+00:00
Aaron Fite 0 Reputation points
0 answers

Global Secure Access client causing serious performance issues on Surface Laptop 7 (Windows 11 26H2)

Since updating to Windows 11 26H2, we're experiencing serious performance issues on all our Microsoft Surface Laptop 7 devices with Snapdragon X Elite processors (ARM) Browsers like Edge and Chrome are very slow when loading websites or opening new tabs.…

Microsoft Security | Microsoft Entra | Microsoft Entra Internet Access
asked 2026-11-02T13:11:46.5233333+00:00
87741514 5 Reputation points
edited the question 2026-11-02T18:43:33.8566667+00:00
87741514 5 Reputation points
1 answer

Unble to sign in Using Authenticator App

I'm having trouble signing in to my Microsoft account using the Microsoft Authenticator app. When I try to sign in in computer, I receive the message: "Enter the code displayed in the Microsoft Authenticator app on your mobile device." However,…

Microsoft Security | Microsoft Authenticator
asked 2026-11-02T18:18:38.15+00:00
Nway 0 Reputation points
answered 2026-11-02T18:18:57.48+00:00

AI answer

2 answers

Personal Account Being Treated Like an Enterprise Account: Unable to Log In

I have an ongoing problem that my Personal Azure account (gmail) is being treated like it is an enterprise account which is preventing me from logging into my Azure account.

Microsoft Security | Microsoft Entra | Other
asked 2026-10-16T17:57:14.9266667+00:00
Lars Liden 0 Reputation points
edited the question 2026-11-02T18:01:53.09+00:00
VEMULA SRISAI 14,080 Reputation points Microsoft External Staff Moderator
0 answers

No sé actualizan las notificaciones de mi aplicación authenticator

Después de un tiempo volví a iniciar sesión en mi aplicación authenticator y por alguna razón no se actualizan las notificaciones, por más que intento solo aparece que no hay nuevas notificaciones y es raro por qué cuando me mandan un codigo de un solo…

Microsoft Security | Microsoft Authenticator
asked 2026-11-02T17:54:16.1566667+00:00
elian Blackhall 0 Reputation points
1 answer

jwt signiture is out of date

Request Id: a74be2d9-6038-4910-85f4-449583872f00 Correlation Id: ed1b3dce-0ade-4ce9-9f17-93004342d9f8 Timestamp: 2026-11-02T16:45:36Z Message: AADSTS501209: JWT signature is invalid [Reason - The key used is expired., Found key 'Start=08/10/2016…

Microsoft Security | Microsoft Graph
asked 2026-11-02T17:30:08.9433333+00:00
steve fox 0 Reputation points
answered 2026-11-02T17:31:01.6666667+00:00

AI answer

3 answers

If Microsoft 365 Copilot Processes Data Within the Tenant, Why Is DLP for Copilot Still Needed?

My understanding is that when users interact with Microsoft 365 Copilot, the organization's data is not sent to an external AI service for processing. Copilot uses Microsoft 365 data and applies existing permissions, compliance controls, and tenant…

Microsoft Security | Microsoft Purview
asked 2026-09-23T09:43:04.24+00:00
Soumya Mohanty 21 Reputation points
answered 2026-11-02T17:07:21.68+00:00
Derek Morgan II 90 Reputation points
1 answer

authenticator app

i am trying to login and verify my email address on the authenitcator app but it keeps trying make me verify on the app while i am logging into with the 2mfa, so i am caught in a login loop and need to know how to fix it so i can move on to other things.…

Microsoft Security | Microsoft Authenticator
asked 2026-11-02T16:39:43.5133333+00:00
Paul Adams 0 Reputation points
answered 2026-11-02T16:41:12.0033333+00:00

AI answer

2 answers

Error 399287 – Sole Global Admin locked out, SMS MFA blocked

Hello Microsoft Support Team, I am unable to access my Microsoft Entra ID tenant because SMS multi-factor authentication is blocked. Tenant: vitebsk.onmicrosoft.com Affected account: Error Code: 399287 Phone country code: +375 (Belarus) The phone number…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-27T14:34:42.8266667+00:00
Andrei Hnidzenka 0 Reputation points
commented 2026-11-02T16:25:39.6+00:00
Liora 3,200 Reputation points Independent Advisor
1 answer

Client package and client upgrade package

I just upgrade my SCCM to version 2409 successfully, I have some questions, should I update the client package and client upgrade package on DP after the SCCM upgrade? And where can I get the client upgrade package? I cannot find it in package list.

Microsoft Security | Intune | Configuration Manager | Deployment
asked 2025-02-27T11:51:13.88+00:00
golden alick 205 Reputation points
commented 2026-11-02T16:13:37.6566667+00:00
JuliaMarvin 23,680 Reputation points Volunteer Moderator
1 answer

The authenticator app is not giving me a code to log in into Availity

The authenticator app is not giving me a code to log in into Availity.

Microsoft Security | Microsoft Authenticator
asked 2026-11-02T14:57:03.51+00:00
Crystal Williams 0 Reputation points
answered 2026-11-02T14:57:52.3733333+00:00

AI answer

1 answer

Authenticator 8 digit code vs 6 digit code

My Microsoft Authenticator app is giving an 8 digit code vs the 6 digit code that is required for me to sign-in to a site. How can I get this changed to 6 digits?

Microsoft Security | Microsoft Authenticator
asked 2026-11-02T14:47:46.5+00:00
robert dowling 0 Reputation points
answered 2026-11-02T14:48:27.81+00:00

AI answer

1 answer

Microsoft Intune 401 Errors – RBAC, Autopilot, and Scope Tags

Hello everyone, I'm experiencing persistent 401 "You do not have access" errors in Microsoft Intune. Issues: Cannot create Autopilot deployment profiles or scope tags (buttons greyed out). Cannot create custom Intune RBAC roles (401…

Microsoft Security | Intune | Configuration
asked 2026-10-25T03:20:55.29+00:00
Ahmad Khalid Azizi 0 Reputation points
edited a comment 2026-11-02T13:45:08.4333333+00:00
Dimitrios Athanasopoulos 0 Reputation points
2 answers

Unable to access the ID Governance Lifecycle Workflows page

How can I set up the inactivity policy ? This article shows that you don't need a license to use the Agent ID default inactivity policy. https://learn.microsoft.com/en-us/entra/id-governance/agent-default-inactivity-policy However, eventhough I have…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-29T11:07:09.8566667+00:00
EnterpriseArchitect 6,416 Reputation points
commented 2026-11-02T13:39:00.77+00:00
Sreejith Reghunathan Pillai 30 Reputation points MVP
2 answers

URGENT – Sole administrator locked out of Microsoft 365 – MFA reset required

Hello Microsoft Support, I need urgent assistance recovering access to my Microsoft 365 business account. Company: Kotilove Oy Account: ******@kotilove.fi Microsoft Entra Tenant ID: af00f66f-8b91-4b43-8a3e-b9b9f66737aa Error code: AADSTS500121 I am the…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-02T12:29:59.6366667+00:00
Heikki Seppänen 0 Reputation points
answered 2026-11-02T12:33:49.7066667+00:00
Sumit 44,801 Reputation points Volunteer Moderator
2 answers

lost admin acces to our 365 account, lost phone...

hi... we urgently need hel with our 365 account...admin mail is ******@icvvtc.onmicrosoft.com we lost the phone with authentifikator...we need to change the phone number back to 00385981305082, that's my number....so I can log us back in :) my emails…

Microsoft Security | Microsoft Authenticator
asked 2026-11-02T12:31:51.31+00:00
Matija Rođak 0 Reputation points
answered 2026-11-02T12:33:30.5533333+00:00
Sumit 44,801 Reputation points Volunteer Moderator
2 answers

Planning Entra Connect Deployment: Expected Initial Sync Time

I’m relatively new to Microsoft Entra Connect and currently planning its implementation in our environment. I’d like to understand how long the initial synchronization typically takes in a real-world environment. According to Microsoft’s official…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-02T05:26:33.58+00:00
Meganathan P 0 Reputation points
commented 2026-11-02T12:33:30.16+00:00
Paul Thomas 80 Reputation points
1 answer

why is my computer always getting settings changed ? family settings

I don't have a family! I live with my father who is 80. I am 53 I don't need your expertise , so why all these interruptions

Microsoft Security | Intune | Updates
asked 2026-11-02T12:22:17.8333333+00:00
chris meynell 0 Reputation points
answered 2026-11-02T12:23:05.31+00:00

AI answer

1 answer

B2B guest invitations blocked due to suspicious activity after Bulk Invite

Hello Microsoft Support, We performed a legitimate bulk invitation of B2B guest users in Microsoft Entra ID for testing a Power Platform / Dynamics 365 solution. Immediately after the bulk invitation, both bulk and manual guest invitations started…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-11-02T12:14:18.4333333+00:00
Daniel Costa 0 Reputation points
answered 2026-11-02T12:15:12.16+00:00

AI answer

2 answers

Auditing gMSA usage — what methods exist beyond Event ID 4662?

While investigating a stale gMSA finding (154 days, Active = False), I realised our environment had no gMSA auditing in place. I’ve now configured: DS Access audit policy (Success) via GPO on Domain Controllers SACL on Managed Service Accounts…

Microsoft Security | Microsoft Defender | Microsoft Defender for Identity
asked 2026-11-02T09:52:00.1333333+00:00
MOD Administrator 0 Reputation points
answered 2026-11-02T12:13:09.34+00:00
Marcin Policht 112.2K Reputation points MVP Volunteer Moderator