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My phone broke that I had the Authenticator app for

I’ve had the same Xbox account my whole life but recently when my old phone broke I haven’t been able to get back into the authenticator so nor my account either. I have access to the email and phone number still is there anything I can do? My account…

Microsoft Security | Microsoft Authenticator
asked 2026-11-13T23:51:18.6833333+00:00
Trent J 0 Reputation points
answered 2026-11-13T23:52:08.2133333+00:00

AI answer

3 answers

how can i disable "na.01.safelinks" for selected trustworthy senders?

how can i disable "na.01.safelinks" for selected trustworthy senders?

Microsoft Security | Microsoft Defender | Other
asked 2026-01-04T04:29:29.37+00:00
alan babington-smith 0 Reputation points
answered 2026-11-13T23:10:36.99+00:00
Sandra Mull 0 Reputation points
0 answers

I got hacked, and the main email that i used got unlinked

My account got hacked a week ago, right after i realised that i actually got hacked. I applied for an Account escalation.. I submitted my request and waited for the whole week to get a response.. nothing.. not a deny that microsoft cant do anything, nor…

Microsoft Security | Microsoft Identity Manager
asked 2026-11-13T21:57:03.01+00:00
Lr 0 Reputation points
edited the question 2026-11-13T22:52:41.5366667+00:00
Lr 0 Reputation points
1 answer

Authenticator app

after getting a new phone, my authenticator app will not work now for one particular sign-in site

Microsoft Security | Microsoft Authenticator
asked 2026-11-13T22:28:33.0866667+00:00
Mary 0 Reputation points
answered 2026-11-13T22:31:45.14+00:00

AI answer

1 answer

OneDrive personal: upload session PUT and file downloads return 401 BadContextToken since Nov 12, 2026

Since about 21:45 UTC on Nov 12, 2026, my personal (MSA) OneDrive rejects file content requests made through Microsoft Graph. Sign-in, token refresh, listing children, item metadata, deletes, createUploadSession and simple PUT uploads to…

Microsoft Security | Microsoft Graph
asked 2026-11-13T11:11:58.8433333+00:00
Douglas McClelland 0 Reputation points
commented 2026-11-13T22:01:43.9166667+00:00
Douglas McClelland 0 Reputation points
1 answer

Entra Salesforce provisioning uses SOAP API login() v40 - supported OAuth migration path before Summer '27 retirement?

We use the Microsoft Entra gallery Salesforce Enterprise Application for automatic user provisioning/deprovisioning. The integration is currently working correctly. This is not a provisioning failure or troubleshooting request. We have confirmed from…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-16T04:20:59.2233333+00:00
Bert Lisboa 5 Reputation points
commented 2026-11-13T21:43:49.28+00:00
Declan Galli 5 Reputation points
1 answer One of the answers was accepted by the question author.

Recover Global Admin Microsoft account with lost MFA Access lockout

Hello, I am unable to get logged back into one of my tenants as a global administrator because my Microsoft Authenticator app was reset and I found out my tenant only had this form of verification configured on the global admin account. I do not have any…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-09-09T18:23:16.56+00:00
Derek B 100 Reputation points
commented 2026-11-13T21:24:23.2666667+00:00
JuliaMarvin 24,195 Reputation points Volunteer Moderator
1 answer

I can't delete a old account from my authenticator

I can't delete my old work account from my authenticator application

Microsoft Security | Microsoft Authenticator
asked 2026-11-13T21:19:11.65+00:00
Raul Barranco Merino 0 Reputation points
answered 2026-11-13T21:20:05.45+00:00

AI answer

1 answer

Is recoverableitemspurges officially supported in Microsoft Graph v1.0?

Hello, I have a question regarding the support status of the recoverableitemspurges mail folder in Microsoft Graph v1.0. According to the Microsoft Graph mailFolder documentation, the list of well-known folder names includes recoverableitemsdeletions,…

Microsoft Security | Microsoft Graph
asked 2026-11-13T20:11:55.74+00:00
kotaro 0 Reputation points
answered 2026-11-13T20:51:50.19+00:00
Vasil Michev 128.4K Reputation points MVP Volunteer Moderator
2 answers

cant sign into azure, showing Error code: interaction required

help me with this

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-03-04T18:56:17.8933333+00:00
Afsar Kuttiyassan 0 Reputation points
answered 2026-11-13T19:02:07.8466667+00:00
1 answer

Remove account from Authenticator

I followed the steps to remove an account and it deleted it from my screen but I still receive a ping and say Error. How do I completely remove it?

Microsoft Security | Microsoft Authenticator
asked 2026-11-13T18:42:46.0766667+00:00
Bill Harewood 0 Reputation points
answered 2026-11-13T18:43:29.0066667+00:00

AI answer

0 answers

Artifact Signing identity validation: Face Check in Microsoft Authenticator (Android) crashes or fails on every device

Problem I can't complete individual identity validation for Artifact Signing (Trusted Signing). Every attempt fails at the Face Check step in Microsoft Authenticator for Android. Document capture, the first selfie, and adding the AU10TIX Verified ID card…

Microsoft Security | Microsoft Authenticator
asked 2026-11-13T18:42:18.58+00:00
AminA-7400 0 Reputation points
1 answer

Changing/removing a gamil

Hii so my old Gmail was hacked recently and I was able to change and like update the new Gmail into my Microsoft account but Everytime I log in it asks me to give them a code from the old Gmail but since I can't access it I use another way to sign in is…

Microsoft Security | Microsoft Authenticator
asked 2026-11-13T18:37:22.15+00:00
james simons 0 Reputation points
answered 2026-11-13T18:38:04.59+00:00

AI answer

1 answer

Not able to receive notification or code on authenticator APP

Some of My Jira and other account need authenticator APP. They are sending code or notification to my APP. On my current device i have APP and i am logged in with my work email but i am not able to receive any notification or Code.

Microsoft Security | Microsoft Authenticator
asked 2026-11-13T18:19:05.98+00:00
Mehul Patel 0 Reputation points
answered 2026-11-13T18:19:55.55+00:00

AI answer

1 answer

"User invitation failed. Insufficient privileges to complete the operation" - Error

Good day! My Microsoft 365 Business Basic tenant is still unable to invite new external guests, despite several days of troubleshooting and escalation. I have found two Microsoft Learn Q&A cases describing the same error and…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-11-08T19:19:32.7566667+00:00
Ayan Scratuglia 0 Reputation points
answered 2026-11-13T17:37:03.32+00:00
محمد سعد 0 Reputation points
1 answer

IPhone - Entering numbers in Authenticator app just spins. Entering numbers in popup is successful.

Hello, I have two users on iPhone who have recently encountered an issue where when they enter the prompted numbers in Authenticator, it just spins and never Authenticates. We found that if they enter the numbers after opening Authenticator, this is when…

Microsoft Security | Microsoft Authenticator
asked 2026-11-13T17:14:23.8266667+00:00
Sam G 0 Reputation points
answered 2026-11-13T17:15:58.48+00:00

AI answer

1 answer

Windows update; Won't finish updating?

Update window is informing me: ' Your up to date Your device is missing important security updates. Make sure to leave you device on and plugged in so updates can complete.' I have left the system on continuously for months and no corrective updates…

Microsoft Security | Microsoft Identity Manager
asked 2026-11-13T15:18:35.6266667+00:00
Dana Stephen 0 Reputation points
answered 2026-11-13T15:18:52.0966667+00:00

AI answer

2 answers

Is it possible to create an app-only credential, which has scoped AdministrativeUnit.ReadWrite.All permissions ?

From what i read around, Administrative units allow us to scope certain directory operations to a certain groups of principals within a tenant. I am working on an application, which handles some directory operations for a particular group of users. For…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-12T10:36:19.27+00:00
Harish Ganesan 0 Reputation points
commented 2026-11-13T15:05:53.6933333+00:00
Vasil Michev 128.4K Reputation points MVP Volunteer Moderator
0 answers

Assigned Access - Are standard accounts affected?

I'm a 3rd Line IT Technician within the education sector covering 40+ schools in the UK. We have recently began the move to Intune for our student devices (after a successful staff transition) and I'm currently trying to find a solution on how to…

Microsoft Security | Intune | Configuration
asked 2026-09-29T18:42:30.6466667+00:00
Sam Collins 0 Reputation points
commented 2026-11-13T14:48:28.0966667+00:00
Sam Collins 0 Reputation points
0 answers

removed account from authenticator app but still sends notifications

Hello, I removed an account from my authenticator app but my account still tries to send notifications to the app even though it is no longer there. I cannot reconnect the account without the authenticator app; and even if I try to log into the account…

Microsoft Security | Microsoft Authenticator
asked 2026-11-13T13:34:08.86+00:00
m123654 0 Reputation points