Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,154 questions
1 answer
Entra Microsoft MFA
I cannot use my authenticator anymore as a global admin. Need a tenant MFA recovery but Microsoft support is not responding. I am waiting for two days now without having my business email account.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-08T09:29:26.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
danny sanderse
0
Reputation points
answered 2026-09-08T09:32:04.1366667+00:00
Erkan Sahin
850
Reputation points
1 answer
Can’t log in the app
I can’t log into my account. Asks for Authenticator code and when I open the app, it asks for an Authenticator code which sends me to the Authenticator app which asks me for the code to login….
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,374 questions
asked 2026-09-08T09:07:14.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 14.000000000000002%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEV%3C/text%3E%3C/svg%3E)
Ellen Vehkaoja
0
Reputation points
answered 2026-09-08T09:07:31.92+00:00
AI answer
1 answer
Log in loop of resetting password
Hi guys I’m about to pull my hair out trying to speak to someone instead of being redirected to help articles that do not solve my problem! I have successfully reset the password on an old account but am now stuck in this cycle of “we need to secure your…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,374 questions
asked 2026-09-08T08:59:48.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 9%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
krb
0
Reputation points
answered 2026-09-08T09:00:08.51+00:00
AI answer
1 answer
logging in to Authenticator
Hi, I need to login to authenticator. Then it shows that I sould put in a two-digit number in Authenticator, but no place appears to do the input
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,374 questions
asked 2026-09-08T08:54:40.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 86%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Rene Ceulen
0
Reputation points
answered 2026-09-08T08:54:56.8733333+00:00
AI answer
2 answers
Can‘t login -
Again - can’t log into my account. Asks for Authenticator code and when I open the app, it asks for an Authenticator code which sends me to the Authenticator app which asks me for the code to login, which leads me to … never ending and annoying
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,374 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 22%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 26%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
0 answers
External tenant provisioning
External tenant provisioning is stuck. The Azure resource exists, but Tenant ID is 0 and the tenant cannot be accessed
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,070 questions
asked 2026-09-08T08:05:53.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 24%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Sonny Hoang
0
Reputation points
asked 2026-09-08T08:05:53.11+00:00
Sonny Hoang
0
Reputation points
0 answers
Is it possible to force users to perform 3 step authentication on Microsoft Entra
Hello, I couldn't find any information on that, so I decided to post a question here. Is it possible to force users to perform 3 step authentication on Microsoft Entra? In details, I'm aiming to have a default 2-step like password/email + TOTP(e.g.…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,154 questions
asked 2026-09-08T06:39:29.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 61%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Damian Sowinski
0
Reputation points
asked 2026-09-08T06:39:29.5666667+00:00
Damian Sowinski
0
Reputation points
1 answer
I cannot login to my personal Azure account
I cannot login to my personal Azure account https://portal.azure.com/, getting the error: Your account has been locked. Contact your support person to unlock it, then try again. meanwhile I have access to https://account.microsoft.com/
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,154 questions
asked 2026-09-01T16:27:06.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 12%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKR%3C/text%3E%3C/svg%3E)
Kulandai Raj Dominic
0
Reputation points
answered 2026-09-08T04:27:38.8466667+00:00
Jerald Felix
18,680
Reputation points
Volunteer Moderator
1 answer
Microsoft Entra tenant directory object quota incorrectly limited to 500 – unable to create users
Hello Microsoft Entra Support Team, We are unable to create new users in our Microsoft Entra ID tenant because the directory object quota has been exceeded. Our Microsoft Entra admin center currently shows: Tenant object quota: 109.80% in use Objects in…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,154 questions
asked 2026-09-01T01:27:01.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 66%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Rajesh Mamgain
5
Reputation points
answered 2026-09-08T04:23:10.85+00:00
Jerald Felix
18,680
Reputation points
Volunteer Moderator
1 answer
Unable to connect to powershell
Error Code: 530035 Request Id: 28c4331c-c4d5-49d1-9cf7-91d0d3bc0300 Correlation Id: d17e98e7-60d5-4d09-b3b1-da37ef2bb2cf Timestamp: 2026-09-04T18:06:00.807Z App name: MS Teams Powershell Cmdlets App id: 12128f48-ec9e-42f0-b203-ea49fb6af367 IP address:…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,154 questions
asked 2026-09-04T19:48:29.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 33%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Stephen Patterson
0
Reputation points
answered 2026-09-08T04:18:47.58+00:00
Jerald Felix
18,680
Reputation points
Volunteer Moderator
1 answer
Cannot access Azure Default Directory: account locked, no other administrator available, and no paid support plan
Hello, I need help restoring access to my Azure Default Directory (Microsoft Entra tenant). My situation: I use a personal Microsoft account to sign in. I can successfully sign in at account.microsoft.com and access other Azure directories. Whenever…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,154 questions
asked 2026-09-07T02:01:00.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 48%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Alex
0
Reputation points
edited an answer 2026-09-08T04:11:29.71+00:00
Jerald Felix
18,680
Reputation points
Volunteer Moderator
1 answer
Unable to add domain
Screenshot 2026-09-03 152003 1.png We are trying to add the domain using work or school using Entra ID and encountering below error
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,154 questions
asked 2026-09-05T05:44:49.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 96%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
Doddabasappa K
25
Reputation points
edited an answer 2026-09-08T04:06:59.2033333+00:00
Jerald Felix
18,680
Reputation points
Volunteer Moderator
1 answer
Unable to create Azure account: address validation fails and Azure Support Portal returns AADSTS16000 Show more lines
Azure Portal opens successfully. Support Portal fails. Entra ID fails. Address validation never succeeds. Cannot create a support ticket because Support Portal authentication fails. Chrome Incognito Mobile Different address formats Different…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,154 questions
asked 2026-09-07T15:20:43.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 70%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Primex360 Security
0
Reputation points
answered 2026-09-08T03:59:35.6466667+00:00
Jerald Felix
18,680
Reputation points
Volunteer Moderator
0 answers
Configuration Manager 2603 Error in SMS_SERVICE_CONNECTOR Worker "OfficeCDNWorker"
SMS_SERVICE_CONNECTOR shows an error regarding OfficeCDNWorker. All this started Sep, 1st 2026. Analyzing the OfficeCDNWorker.log shows: [Critical][OfficeCDNWorker][1][System.Security.Authentication.AuthenticationException][0x80131501] The remote…
Microsoft Security | Intune | Configuration Manager | Updates
Microsoft Security | Intune | Configuration Manager | Updates
Managing and deploying updates via Configuration Manager
1,158 questions
asked 2026-09-05T05:21:37.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 21%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Michael Pfister
6
Reputation points
edited the question 2026-09-08T03:11:58.5033333+00:00
Michael Pfister
6
Reputation points
1 answer
Recovery issues
I have got a new phone and trying to recover my personal email id on app but it keeps giving error message
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,374 questions
asked 2026-09-08T03:03:25.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 83%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
Pav
0
Reputation points
answered 2026-09-08T03:03:41.0066667+00:00
AI answer
1 answer
Issues with Authenticator
I got a new phone and I am trying to add my college ID to my wallet so I can get into my building but I can not open the app to add it without my Authenticator. But my Authenticator has been signed out once I got the new phone. When I try and sign in, it…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,374 questions
asked 2026-09-08T00:21:35.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 27%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELI%3C/text%3E%3C/svg%3E)
Lowenstein, Izzy
0
Reputation points
answered 2026-09-08T02:09:53.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 59%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Kien
980
Reputation points
Independent Advisor
0 answers
Urgent Security Incident – Unauthorised Global Administrator / Partner Delegated Administration Activity
Our Entra audit logs show that on 5 September 2026, a temporary account was created by an identity recorded as CentralNic Group Australia Technician. The same actor then successfully assigned that account the Global Administrator role. Shortly…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,154 questions
asked 2026-09-07T22:33:50.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 24%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGB%3C/text%3E%3C/svg%3E)
Gregory Bond
0
Reputation points
asked 2026-09-07T22:33:50.8166667+00:00
Gregory Bond
0
Reputation points
1 answer
ADSync service is not restarting
ADSync unable to connect to the Synchronization service. I followed all the steps and its still not starting.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,154 questions
asked 2026-09-07T22:24:12.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 85%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERO%3C/text%3E%3C/svg%3E)
Randy Ordona
0
Reputation points
answered 2026-09-07T22:24:28.3833333+00:00
AI answer
1 answer
Why is account recovery impossible when TSV is enabled?
I feel like, if account safety is important to Microsoft, there would be some way to recover accounts that have two step verification enabled. It seems like a massive oversight, maybe I’m crazy but people have connections to these accounts that include…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,374 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 15%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 69%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
How to make sure Defender is working correctly
Microsoft defender always says 'no current threats', and shows 'no recent actions' in the history, even when I run a full scan. I'm concerned it's not working right. I see on-line to guidance to run DISM and then system file checker. Is there an easier…
Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
Protection against phishing, malware, and other threats targeting email and collaboration tools in Microsoft 365
240 questions
asked 2025-09-15T21:17:37.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 52%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
EP
20
Reputation points
commented 2026-09-07T21:21:25.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 28.000000000000004%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
john hacker
0
Reputation points