Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,735 questions
3 answers
Sole Global Admin Locked Out Due to MFA – Tenant Recovery Required
Our sole Microsoft 365 Global Administrator is locked out due to an unavailable MFA method. Password reset works, but we cannot access the Admin Center. Previous support cases were closed because they were opened under a trial tenant. Please help us…
Microsoft Security | Microsoft Authenticator
asked
2026-10-26T07:07:42.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 88%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENA%3C/text%3E%3C/svg%3E)
Nattawut Aunjangwang
20
Reputation points
answered
2026-10-26T08:33:53.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 20%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Darren Bruce
2,195
Reputation points
Independent Advisor
2 answers
Microsoft Purview Compliance Extension for Edge browser
Hello Microsoft Support, As part of our Microsoft Purview DSPM for AI onboarding and readiness activities, we are currently validating the prerequisites related to the Microsoft Purview / Microsoft Compliance Extension for browser signal detection,…
Microsoft Security | Microsoft Purview
Microsoft Security | Microsoft Purview
A unified data governance solution that helps manage, protect, and discover data across your organization
2,183 questions
asked
2026-10-12T13:04:12.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 96%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Nancy Daniel
40
Reputation points
recommended
2026-10-26T08:22:09.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 79%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Maksood Ahmed
195
Reputation points Microsoft External Staff
Moderator
2 answers
Microsoft Purview: Internal Sensitivity Label Configuration — Access and Sharing Issues
Problem description I am seeking assistance with configuring a sensitivity label in Microsoft Purview to be used solely for internal purposes and to disable sharing options. The current behavior is causing access issues within my organization when…
Microsoft Security | Microsoft Purview
Microsoft Security | Microsoft Purview
A unified data governance solution that helps manage, protect, and discover data across your organization
2,183 questions
asked
2026-10-07T02:48:14.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 54%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELZ%3C/text%3E%3C/svg%3E)
Lee Zhen Peng
0
Reputation points
recommended
2026-10-26T08:15:58.08+00:00
Maksood Ahmed
195
Reputation points Microsoft External Staff
Moderator
1 answer
authenticator app on the iphone just suddenly stopped working
i changed my phone about 4 months ago and authenticator was working up to now, and has just suddenly stopped working
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,735 questions
asked
2026-10-26T07:20:29.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 98%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Linda Sanders
0
Reputation points
answered
2026-10-26T07:22:47.8666667+00:00
AI answer
1 answer
We are getting Microsoft code
Dear support On daily basses we are getting a Microsoft code, we don't know what's a root cause, even the students are getting the same things. kindly help us to resolve the issue ASAP.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,416 questions
asked
2026-10-26T06:33:09.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 7.000000000000001%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Khurram Shahzad
0
Reputation points
answered
2026-10-26T07:13:40.45+00:00
AI answer
0 answers
Lost Authenticator access. Please reset my MFA.
Hello, I am the owner and sole administrator of a Microsoft 365 Business account. I know my password, but I cannot log in because Microsoft keeps asking for verification through Microsoft Authenticator, which I no longer have access to. My payment card…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,416 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 28.999999999999996%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
Microsoft Authenticator app
Recovery codes not appearing in the Microsoft Authenticator app
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,735 questions
asked
2026-10-26T06:41:01.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 66%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM7%3C/text%3E%3C/svg%3E)
MaMoN 707
0
Reputation points
answered
2026-10-26T06:41:20.8033333+00:00
AI answer
1 answer
Sole Global Administrator locked out by MFA – Support unable to recover original tenant because case was opened from a trial tenant
Hello Microsoft Support Team and Community, We urgently need assistance recovering Global Administrator access to our original Microsoft 365 Business tenant. Current situation: Our tenant has only one Global Administrator. The original Global…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,416 questions
asked
2026-10-26T06:32:29.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 48%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
Nopporn
0
Reputation points
answered
2026-10-26T06:34:01.87+00:00
AI answer
1 answer
This user cannot be invited because the domain of the user's email address is a verified domain of this directory.
This user cannot be invited because the domain of the user's email address is a verified domain of this directory.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,416 questions
asked
2026-10-26T05:47:55.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 52%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENI%3C/text%3E%3C/svg%3E)
Nexsys IT Helpdesk
0
Reputation points
answered
2026-10-26T05:48:34.79+00:00
AI answer
1 answer
Any AD or Entra Exposure re: Actively-Exploited PHP Vulnerabilities (PHP2Shell)
Hello - Looking to get a statement please on whether or not there is any exposure in AD or Entra to these most recent PHP related security vulnerabilities. -Thank you
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,416 questions
asked
2026-10-22T16:50:23.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 28.999999999999996%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Matz, William
0
Reputation points
commented
2026-10-26T05:28:17.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 86%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
Deepak Kashyap
1
Reputation point
1 answer
Personal Microsoft/Azure Account Unexpectedly Showing an Organization Name — Unable to Remove or Leave Entra ID Tenant
My personal Gmail-based sign-in is rejected on that page. 3. Unable to leave the directory When I select “Leave tenant” in the Azure portal, Microsoft redirects me to a work or school account sign-in page. Entering my personal Gmail address results in…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,111 questions
asked
2026-10-26T05:02:22.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 36%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDY%3C/text%3E%3C/svg%3E)
Deepak Yadav
5
Reputation points
answered
2026-10-26T05:06:07.87+00:00
Deepak Yadav
5
Reputation points
0 answers
Full Azure Lockout. Cannot login to gain access
I seem to be locked out of my Azure account. Cannot login as it gives and error message Your account is locked out. I am the only administrator on that account. How do I regain access? There is no support person.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,416 questions
asked
2026-10-26T04:05:41.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 9%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
BIGOPS
0
Reputation points
1 answer
Bucle de Microsoft autenticator
No puedo iniciar seción porque la app de autenticator me pide un código que me tiene que dar la misma aplicación pero no puedo obtenerlo porque precisamente estoy intentando iniciar seción Moderator translated message: I can't log in because the…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,735 questions
asked
2026-10-25T10:26:34.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 15%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
Pedro Hernández
0
Reputation points
edited an answer
2026-10-26T03:31:08.54+00:00
Pedro Hernández
0
Reputation points
1 answer
Unable to Sign In Due to Authenticator Issue
Hello, I am the sole Global Administrator of my company's Microsoft 365 Business tenant. I cannot sign in because Microsoft Authenticator is not working, and I have no other administrator account available to reset my MFA. I have already contacted…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,416 questions
asked
2026-10-26T03:01:48.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 87%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIY%3C/text%3E%3C/svg%3E)
ILSEON Yu
0
Reputation points
answered
2026-10-26T03:02:33.75+00:00
AI answer
1 answer
I can’t log into my Authenticator app at all
my account keeps trying to ask for a code on my account to sign into my account but I am signed out right now so it is stuck in a loop
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,735 questions
asked
2026-10-26T03:00:07.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 40%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGK%3C/text%3E%3C/svg%3E)
Goins, Kolton
0
Reputation points
answered
2026-10-26T03:00:47.1033333+00:00
AI answer
2 answers
How to remove windows Autopilot lock
I legally purchased a refurbished Dell Latitude 5550 (Service Tag: 2GDJC64) through a government MSTC auction and I have the official invoice. During OOBE Windows setup, it is locked to a corporate tenant (assaabloy.onmicrosoft.com) via Windows…
Microsoft Security | Windows Autopilot
Microsoft Security | Windows Autopilot
A service that simplifies device provisioning and setup for end users, enabling zero-touch deployment
574 questions
asked
2026-10-12T14:16:09.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 41%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Adnan Khan
0
Reputation points
answered
2026-10-26T00:53:46.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 94%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
takeig
0
Reputation points
1 answer
Unable to receive a text security code to verify identity
Access to My MSN account stopped. When I clicked on the butterfly icon the Start-up Wizard started?? I asked to receive a text to verify identity, and it said it could not send a text, so it sent an email to my backup which is my husband. If he is not at…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,735 questions
asked
2026-10-25T22:05:50.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 71%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Telia Cunningham
0
Reputation points
answered
2026-10-25T22:06:57.0266667+00:00
AI answer
1 answer
Unable to access Microsoft Entra admin center after converting an external user to an internal user (AADSTS16000)
I am trying to set up a Microsoft Entra ID environment for SC-300 exam study. I converted my only external user account to an internal user. After the conversion, I can no longer access the Microsoft Entra admin center. The error is: AADSTS16000: User…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,416 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 45%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
Turn off biometrics in Microsoft Authenticator
Hello! I am on Android and I used to use my fingerprint as a biometric for Microsoft Authenticator. I no longer wish to do so, since I turned fingerprints off on the phone unlock itself, so I was wondering if there was a way to remove the option to use a…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,735 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 78%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
1 answer
How can I register a Microsoft OAuth application for a public Minecraft Java launcher without an Azure subscription?
Hello, I am developing a public Minecraft Java Edition launcher called FiberClient. The launcher uses Microsoft OAuth 2.0 Authorization Code Flow with PKCE to authenticate users through Microsoft's official login page. I need to register my own…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,416 questions
asked
2026-10-25T20:34:15.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 53%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jan Migda
0
Reputation points
answered
2026-10-25T20:48:30.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
111.4K
Reputation points MVP
Volunteer Moderator