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problem with the services

Unable to change Microsoft account password since around October 10

Microsoft Security | Microsoft Authenticator
asked 2026-11-01T16:00:33.43+00:00
1zerd soiryos 0 Reputation points
answered 2026-11-01T16:02:31.27+00:00

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1 answer

Microsoft 365 test tenant: AADSTS530035 blocks admin access and MFA registration

We need a supported recovery route for a separate Microsoft 365 Business Standard test tenant. The administrator password is accepted, but the admin portal returns AADSTS530035. The administrator has no enrolled MFA method, and the earlier My Sign-ins…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-01T09:06:32.1933333+00:00
Alexander Schell 0 Reputation points
commented 2026-11-01T15:57:13.0866667+00:00
Jayden-P 4,145 Reputation points Independent Advisor
0 answers

Perdida de mis accesos a cuentas en el athenticator

Buenas por casualidad me robaron mi celular y tuve que cambiar de celular pero perdí los atentificadores de la aplicación pero por casualidad no hice guardado no sé si hay alguna forma de recuperar los accesos por qué es de suma importancia para mí…

Microsoft Security | Microsoft Authenticator
asked 2026-11-01T15:33:56.6+00:00
caleb josue Quiroga Ramiez 0 Reputation points
edited the question 2026-11-01T15:36:02.4433333+00:00
Nathan Roberts (SN) 14,181 Reputation points Student Ambassador Volunteer Moderator
1 answer

Sole Microsoft 365 administrator locked out — MFA recovery required

Sole Microsoft 365 administrator locked out — MFA recovery required I own a Microsoft 365 Business subscription for firstprinciplescapital.us. My account is ******@firstprinciplescapital.us. Microsoft requires an Authenticator code, but this account is…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-01T15:03:18.7266667+00:00
Eli Whalen 0 Reputation points
answered 2026-11-01T15:04:09.33+00:00

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0 answers

Can't create a new tenant directory or sign up for a new Entra license.

I am a long term azure customer who is trying to create a new azure tenant directory for a new project, but my very old account (pre Entra) seems to now be a broken state, where it keeps blocking me from every path that I take. I already created the…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-30T03:37:09.1666667+00:00
Tony T 0 Reputation points
commented 2026-11-01T14:00:22.3366667+00:00
Nathan Roberts (SN) 14,181 Reputation points Student Ambassador Volunteer Moderator
0 answers

SOTP-Vm9zOWN wird im Authenticator nicht angezeigt

mein Authenticator zeigt SOTP-Vm9zOWN nicht .Ich habe die neuste APP version installiert WLAN stimmt auch

Microsoft Security | Microsoft Entra | Other
asked 2026-11-01T13:36:35.49+00:00
MK 0 Reputation points
1 answer

Urgent: Microsoft account no longer recognised – Minecraft purchase inaccessible

I purchased Minecraft: Java & Bedrock Edition on October 30, 2026, and successfully redeemed the code. My Microsoft account suddenly stopped recognising my original Gmail address. I was also unexpectedly signed out of Xbox and Minecraft Bedrock. I…

Microsoft Security | Microsoft Authenticator
asked 2026-11-01T13:04:10.9433333+00:00
Deculein 0 Reputation points
answered 2026-11-01T13:23:39.5233333+00:00

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1 answer

How do I get a new QR code to set up authernticator?

I have a new mobile device and need a new QR code to activate authenticator for work.

Microsoft Security | Microsoft Authenticator
asked 2025-12-03T21:30:22.7366667+00:00
Seidl Nicholas 5 Reputation points
answered 2026-11-01T13:22:49.7833333+00:00
Lane, Sarah1 0 Reputation points
1 answer

Unable to receive verification code via SMS or Call during Microsoft Azure sign-in (School Account)

Hi Microsoft Support, I am attempting to sign in / sign up for Microsoft Azure using my school/organization account, but I am stuck at the phone verification step. Here are the details of the issue: Issue: I am not receiving any verification code,…

Microsoft Security | Microsoft Authenticator
asked 2026-11-01T13:16:48.24+00:00
answered 2026-11-01T13:18:46.1333333+00:00

AI answer

1 answer

update mobile verification number

Hello MS team, I can not login to my account ******@seu.edu.sa due to verificaiton through old mobile number, and can't upadate my mobile number. Please help me update my phone number for this email account. My new phone number is [Mod Removed]. So, I…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-01T11:46:56.5933333+00:00
MOHAMMED G ALSULAMI 0 Reputation points
edited an answer 2026-11-01T12:07:33.77+00:00
Nathan Roberts (SN) 14,181 Reputation points Student Ambassador Volunteer Moderator
0 answers

login my microsoft authenticator app

I can not login to my authenticator. Erorcode : 50089

Microsoft Security | Microsoft Authenticator
asked 2026-11-01T11:23:29.3433333+00:00
Isil Sayin 0 Reputation points
3 answers

SSPR with SMS/Voice retirement

Hello everyone, I've got a couple of questions related to SSPR since the retirement of the Voice/SMS for auth. Does the retirement of native SMS/Voice MFA also affect SSPR (Self-Service Password Reset) verification methods, or are these managed…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-08T15:57:55.95+00:00
passione 120 Reputation points
answered 2026-11-01T10:13:42.0033333+00:00
Ashish Agarwal 0 Reputation points
2 answers

Post-SMS Retirement Enforcement Scope

Post-Feb-1, for a user whose only method is SMS/voice (or who has zero methods), who signs in to a resource where no CA policy demands MFA — does the blocking passkey-registration requirement fire on that non-MFA sign-in, or only when an MFA demand is…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-08-17T19:58:27.8766667+00:00
Alena Halenwood 5 Reputation points
answered 2026-11-01T10:12:39.4833333+00:00
Ashish Agarwal 0 Reputation points
0 answers

Second-hand HP ProBook 650 G1 Serial 5CG4510S01 locked to GTI Duffel gtiduffel.be - need Autopilot deregistration

I purchased refurbished HP ProBook 650 G1 Serial: 5CG4510S01 in Kollam, Kerala, India. During OOBE it shows "Welcome to GTI Duffel" and forces login to http://gtiduffel.be. I contacted ******@gtiduffel.be and ******@gtiduffel.be on September…

Microsoft Security | Windows Autopilot
asked 2026-11-01T05:23:54.17+00:00
Daniel John bosco 0 Reputation points
1 answer

My account got hacked and they changed the email address so whenever I try to login that email address it will say "this account is not found or not recognized" PLEASE HELP I WANT MY MINECRAFT ACCOUNT BACK T T

If you want my details on that account please ask away. They changed it look :(

Microsoft Security | Microsoft Identity Manager
asked 2026-11-01T04:55:47.9633333+00:00
kizahito 0 Reputation points
edited the question 2026-11-01T05:08:39.3966667+00:00
kizahito 0 Reputation points
1 answer

Upgraded from Business Standard to Premium - how to add devices

I updated our Microsoft Business Standard account to Business Premium and am having difficulty connecting our devices. Can someone please assist. I assumed that the devices that were already with the Standard account would also show in the Premium. …

Microsoft Security | Intune | Enrollment
asked 2026-10-29T16:13:03.6433333+00:00
Barbara MacArthur 0 Reputation points
answered 2026-11-01T04:01:49.16+00:00
takeig 0 Reputation points
1 answer

Windows Autopilot locked on a used HP EliteBook 840 G5⁴

Hello, I recently purchased a used HP EliteBook 840 G5 laptop from a seller in the Czech Republic. The laptop currently runs Windows 11, but when I try to install Windows 10, Windows Autopilot forces me to sign in with an organization's Microsoft…

Microsoft Security | Windows Autopilot
asked 2026-10-31T20:08:00.9033333+00:00
Roman Tywodar 0 Reputation points
answered 2026-11-01T03:41:54.65+00:00
takeig 0 Reputation points
2 answers

Notification problem

The number-matching approval request is not appearing and no OTP code is available.

Microsoft Security | Microsoft Authenticator
asked 2026-10-31T08:30:39.3233333+00:00
edited an answer 2026-11-01T03:01:06.12+00:00
Kristen Tran 2,705 Reputation points Independent Advisor
1 answer

How do I file a report to the Digital Crime Unit related to the identification of the Hacker behind the 2003 MSBLAST.A Virus ?

I am a professional cryptographer that recently heard about the existence of a reward offered for the person that identifies the Hacker(s) behind the 2003 MSBLAST.A Virus. After taking a look at the message that was included in the Hex File which read…

Microsoft Security | Microsoft Defender | Other
asked 2026-10-28T18:36:41.7766667+00:00
James Simpson 0 Reputation points
commented 2026-11-01T01:24:28.73+00:00
James Simpson 0 Reputation points
1 answer

New phone authenticator setup

i brought a new android phone and i installed the authenticator app in the new phone but i am still getting the access codes to my old phone what should I do

Microsoft Security | Microsoft Authenticator
asked 2026-11-01T00:20:34.07+00:00
Abhi Ram 0 Reputation points
answered 2026-11-01T00:21:16.86+00:00

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