85,647 questions with Microsoft Security-related tags

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how do i remove screen connect from my computer

i believe the screen connect app or program is causing malware on my pc... how do i remove it? i can't find it listed in apps or programs to uninstall

Microsoft Security | Microsoft Defender | Other
asked 2026-07-26T02:27:02.8133333+00:00
Stephen Becker 0 Reputation points
answered 2026-07-26T02:27:21.1+00:00

AI answer

2 answers One of the answers was accepted by the question author.

lost access for Microsoft 365 owner administrator account

lost access for Global Administrator of Office 365 Business Account and Authenticator App because I lost my phone and cannot login to my global administrator Office 365 account and Authenticator App again on other devices. I try to login Authenticator…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft Security | Microsoft Authenticator
asked 2023-12-14T06:36:34.8566667+00:00
KMFIT-6298 35 Reputation points
commented 2026-07-26T02:07:38.4766667+00:00
Eric Stone 0 Reputation points
2 answers One of the answers was accepted by the question author.

Some issues with Purview's under-the-hood implementation.

What is the current write limit and the maximum concurrent write limit for a single Purview Account? Under what specific circumstances will an HTTP 408 error be triggered? I would like to know about the underlying architecture of Purview. Is the Index…

Microsoft Security | Microsoft Purview
asked 2026-06-17T03:55:13.85+00:00
Mofei Zhuang 160 Reputation points Microsoft Employee
accepted 2026-07-26T01:33:21.6033333+00:00
Mofei Zhuang 160 Reputation points Microsoft Employee
0 answers

Azure subscription prompting for MFA that doesn't work?

I am able to sign in to my Microsoft account everywhere else, but when I try to sign in to portal.azure.com it prompts me for a 6 digit MFA code that I don't have? I have the authenticator app on my phone and setup for my personal account. It won't let…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-07-25T23:34:04.8333333+00:00
Joseph Howard 0 Reputation points
0 answers

Locked out of Power Automate because of Authenticator App Code

Why did Microsoft make it so difficult for people to reset their MFA or at least get in touch with a human to assist? This is crazy. I had to reinstall windows and now when I try to log in to Power Automate it's prompting me for a code on my…

Microsoft Security | Microsoft Authenticator
asked 2026-07-25T22:29:08.9833333+00:00
Den Ba 0 Reputation points
1 answer One of the answers was accepted by the question author.

Tenant lockout only Global Admin, lost MFA (Authenticator) – need tenant recovery

@Rukmini Hello, I am the global administrator for my Microsoft 365 business tenant. My account is: ****II.onmicrosoft.com I lost access to my Microsoft Authenticator app and I do not have any backup authentication methods configured. Because of this, I…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-01-13T07:34:54.88+00:00
Ivan 35 Reputation points
commented 2026-07-25T20:07:29.64+00:00
Frogger 0 Reputation points
1 answer

Unable to make an email address the primary address

I am unable to update my account information in my microsoft account. I get stuck in a loop while trying to make an added email address my Primary address. When I select make primary I get a Microsoft email to confirm my address. I press the link in…

Microsoft Security | Microsoft Identity Manager
asked 2026-07-25T19:10:25.51+00:00
Bradley Baker 0 Reputation points
answered 2026-07-25T19:10:49.9366667+00:00

AI answer

2 answers

Can you trust Microsoft number computer gives you to call for help when computer is on alarm?

My computer began to alarm blaring and talking and told me to contact Microsoft and not to shut down. It gave me a number to call. My phone would not work. I used my husband's phone and call the number that was on the screen. I did and this person has…

Microsoft Security | Microsoft Defender | Other
asked 2026-07-25T15:28:45.4833333+00:00
Clarissa Barnett-Stewart 0 Reputation points
edited an answer 2026-07-25T17:17:06.4333333+00:00
Nathan Roberts (SN) 12,741 Reputation points Student Ambassador Volunteer Moderator
0 answers

NordVPN pop ups

Recently NordVPN pops up on my monitor after I log on. It mentions a TLS certificate, which i'm not familiar with and if I don't trust it, to cancel. If I do trust it I can select it at my own risk. It states that NordVPN might be trying to intercept my…

Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
asked 2026-07-25T16:37:31.35+00:00
patti grant 0 Reputation points
1 answer

New phone - Microsoft Authenticator not populating

I have changed phones recently. I had the Microsoft Authenticator on the first phone (battery expanded twice the size) I am unable to convert nor retrieve the accounts from the first phone to my new phone. Please advise on how to proceed. I use…

Microsoft Security | Microsoft Authenticator
asked 2026-07-25T15:26:37.2233333+00:00
Miali Koski 0 Reputation points
answered 2026-07-25T15:26:55.15+00:00

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0 answers

I'm locked out because my Microsoft Authenticator was migrated to a new iPhone

I'm locked out because my Microsoft Authenticator was migrated to a new iPhone and is asking me to sign in before displaying my MFA codes. I no longer have my old device.

Microsoft Security | Microsoft Authenticator
asked 2026-07-25T15:22:22.33+00:00
RH 0 Reputation points
3 answers

can't set up authenticator app - no passkey ever set up

I am trying to access my To Do List on my new iphone but I need to sign into microsoft and it is asking me for a passkey that I do not have set up or to scan a QR code I don't know how to get. Please help.

Microsoft Security | Microsoft Authenticator
asked 2026-07-25T13:38:18.9433333+00:00
Elizabeth Bowling 0 Reputation points
answered 2026-07-25T15:02:04.1866667+00:00
HeathSam55 0 Reputation points
1 answer One of the answers was accepted by the question author.

Microsoft Defender for Cloud Recommendations Not Refreshing After Resource Deletion and Exemption

We are experiencing an issue with Microsoft Defender for Cloud recommendations where deleted resources continue to be flagged as requiring action. It has been more than 10 days since these resources were deleted, yet they still appear as non-compliant in…

Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
asked 2026-06-16T21:16:24.7666667+00:00
Mohanish Mate 41 Reputation points Microsoft External Staff
commented 2026-07-25T14:57:03.22+00:00
Joshua Berkowitz 0 Reputation points
1 answer

Clickfix attack on Azure Static webapp

Hi Sir/Mam, We have deployed a nextjs application in Azure Static webapp. We started noticing a clickfix campaign attack on 18th July, 2026 where a fake captcha pop up is being injected on our website. We checked on our local build and found no issues.…

Microsoft Security | Microsoft Defender | Other
asked 2026-07-24T20:04:35.7633333+00:00
Tushar Gopalka 0 Reputation points
answered 2026-07-25T14:37:11.2+00:00
Sina Salam 30,816 Reputation points Volunteer Moderator
0 answers

I am a CSP and have completely locked out a tenant with a conditional access policy

I have had a critical case opened in my own tenant with no response, is there an escalation path?

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-07-25T14:07:24.02+00:00
Mark Pratt 0 Reputation points
2 answers One of the answers was accepted by the question author.

Where is microsoft.directory/users/create parameter in custom role?

Hello, I have created a custom role in the past and now I would like to add the capability to create new users in AAD to this role. I checked the User Administrator (predefined) role in AAD and I found this permission: 'microsoft.directory/users/create'…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2023-08-23T13:17:31.0433333+00:00
Gregor Anton Grinč 171 Reputation points
answered 2026-07-25T13:04:26.4633333+00:00
Joshua Bines 0 Reputation points
0 answers

GLOBAL ADMINISTRATOR LOCKED OUT

Dear Microsoft Support Team, I am writing to request assistance regaining access to my organization's Microsoft 365 Business tenant. I am currently the only Global Administrator for our tenant (xxx.revilotconnect.com) with the account…

Microsoft Security | Microsoft Authenticator
asked 2026-07-25T12:56:34.7033333+00:00
Revilot Systems Administrator 0 Reputation points
0 answers

Tive minha conta hackeada e o email foi trocado, como recupero a mesma? No site da microsoft fala que a conta não existe mais. Não tenho acesso ao email que foi colocado pelo hacker.

Hoje pela manhã recebi um e-mail me avisando que meu e-mail e senha foram alterados tentei recorrer pela opção de verificar atividade porém já havia sido removido da conta e ela aparece como não encontrada tenho o e-mail que o hacker utilizou para trocar…

Microsoft Security | Microsoft Entra | Other
asked 2026-07-25T12:55:10.2666667+00:00
Th 0 Reputation points
0 answers

MFA failing: Azure Personal Tenant not accessible

Hello, I am trying to access my azure personal tenant but it fails. I can't get any notifications from the authenticator app. I tried removing account in authenticator but nothing changed I am not getting any notifications. When adding personal…

Microsoft Security | Microsoft Authenticator
asked 2026-07-22T18:55:50.9166667+00:00
SAKER Alexandre OBS/OCB 0 Reputation points
edited a comment 2026-07-25T11:51:58.41+00:00
simo-k 89,915 Reputation points Volunteer Moderator
0 answers

Azure Sign in Issue.

I created free azure account after that i am trying to sign in but giving (You can't access this site right now) looks like security info be replaced trying to fix but no code come to my phone number as SMS.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-07-25T11:00:14.7433333+00:00
Mesameh Dakhil Abdelhady abdelkader 0 Reputation points