A cloud-based identity and access management service for securing user authentication and resource access
Microsoft 365 tenant breach: how do we escalate a stalled Data Protection recovery case?
Hi all, What is the escalation route for an existing Microsoft Data Protection case involving a confirmed Microsoft 365 tenant breach? Logs relevant to the investigation are due to expire in 24 hours. The previous IT provider no longer has Global…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Unable to login to Azure portal with personal acct or transfer to business acct -help!
I have a paid subscription in Azure portal and resources and can't login I'm told because it no longer supports personal account logins. I have no email regarding this. My Authenticator codes length does not match as evidence as per Copilot. I created a…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Sensitivity Label Description Not Displayed Consistently Across Outlook Clients
Hello Team, During validation testing of Microsoft Purview Sensitivity Labels in our REF environment, we identified inconsistent behaviour regarding the display of the configured sensitivity label description across Outlook clients. The same…
Microsoft Security | Microsoft Purview
A unified data governance solution that helps manage, protect, and discover data across your organization
Locked out of Authenticator app
I am unable to log in to my Authenticator app since I changed my phone. My last one broke, and I was unable to back everything up and transfer to my new phone. Now when I log into my Authenticator app, I'll go through the recovery process and when it…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Checking status of ticket SIR24827811.
We submitted a hacking issue Oct 7th and we've been waiting for an update. We submitted subsequent information and still have not heard.
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
AI answer
Vulnerability: Qualys QID 105484 - Windows Unquoted/Trusted Service Paths Privilege Escalation Security Issue, Source: Windows Defender
Hi TEAM After the installation of Windows 10/11 - Update for Microsoft Defender for Endpoint - KB5005292 (Version 10.8838.26060.15013) - Current Channel (Broad), Qualys started reporting affected devices as vulnerable. The behavior appears to be related…
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
AI answer
I’m unable to log in to SNOW due to an issue with the mobile authenticator. I am receiving the authenticator prompt in SNOW,
Hi , I’m unable to log in to SNOW due to an issue with the mobile authenticator. I am receiving the authenticator prompt in SNOW, but I am not receiving any notification on my mobile device. Kindly check this on priority, as I am currently blocked from…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Mover contas para um celular novo
Troquei meu celular e queria as contas autenticadas no meu novo celular Fiz o backup do autenticator no celular antigo Mas quando e coloco a conta no celular novo, não tem nenhuma das minhas contas lá, como faz para ter tudo no celular novo ?
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Can`t log in to Azure Portal - personal Microsoft account, no MFA prompt in Authenticator
Hello, I cannot sign in to the Azure Portal with my personal Microsoft account. I am the sole owner and Global Administrator of this subscription and tenant, so nobody else can reset my MFA. Signing in to my Microsoft account works (email code,…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
How to remove old account
How can I remove an old account off of authenticator. There is no option to remove it just rename it.
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Microsoft account was hacked — can the account be suspended or deleted?
Hello, My personal Microsoft account was compromised on October 11, 2026. The attacker changed my password and multiple security details, and removed or replaced my original Gmail address. When I try to sign in or recover the account using my original…
Microsoft Security | Microsoft Defender | Microsoft Defender for Identity
A security solution that detects identity-based threats and suspicious activities in on-premises Active Directory environments
AI answer
Need my MFA reset
New phone cannot get authenticated. Can't turn on backup on old phone. Per online help, I need my MFA reset, so I can register it on the new phone
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Please review blocked B2B invitations for 11 legitimate staff
We are setting up a private business application for 11 legitimate staff members. Microsoft Graph POST /v1.0/invitations fails with HTTP 403 Forbidden and this message: “Invitations are blocked for this directory due to suspicious activity. Please…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Microsoft Entra Connect Sync 2.6.84.0 - ContainerPicker UI error: embedded resource name mismatch in ContainerPicker.dll
After a clean installation of Microsoft Entra Connect 2.6.84.0, the Synchronization Service Manager throws the following error when attempting to select containers (OU filtering) via the UI: An error was encountered while selecting containers: Could not…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Tenant not able to create workflow error
I have the desired permissions that of Workflow Admin, Purview Admin, etc. and yet I am not able to create a new workflow in Purview. I get an error that says -…
Microsoft Security | Microsoft Purview
A unified data governance solution that helps manage, protect, and discover data across your organization
Locked out of Production Azure Tenant — Only Global Admin, GoDaddy Federation Deleted
Hello Microsoft Support, I am the owner of the domain PII.com and the only Global Administrator of a production Azure tenant originally provisioned via GoDaddy. Here is the situation: The GoDaddy Microsoft 365 subscription for PII.com has been…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Clarification on PAYG Requirement for DSPM for AI (DSPM)
Hello Team, We are currently evaluating Microsoft Purview DSPM for AI and would like clarification regarding the relationship between DSPM for AI and the Microsoft Purview Pay-As-You-Go (PAYG) billing model. Based on Microsoft documentation, we…
Microsoft Security | Microsoft Purview
A unified data governance solution that helps manage, protect, and discover data across your organization
Microsoft Purview Compliance Extension for Edge browser
Hello Microsoft Support, As part of our Microsoft Purview DSPM for AI onboarding and readiness activities, we are currently validating the prerequisites related to the Microsoft Purview / Microsoft Compliance Extension for browser signal detection,…
Microsoft Security | Microsoft Purview
A unified data governance solution that helps manage, protect, and discover data across your organization
I need to speak to a live real person on support
Please give me the number of a live person on Microsoft Support
Microsoft Security
A suite of security solutions designed to protect identities, devices, and data across organizations. Including Intune, Entra, Authenticator, Windows Autopilot, Microsoft Defender, and more, it offers advanced threat protection, compliance management, and secure access to resources.
Power Apps licensing: shared station sign-in with per-user licenses
Hi everyone, We are building a Power Apps canvas app (Dataverse) for a shop floor. Each station has one shared screen. Several workers take turns on it, and workers often wait in line for the screen. When a worker comes to the screen, they tap their card…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access