A cloud-based identity and access management service for securing user authentication and resource access
Microsoft 365 Tenant Lockout – Global Administrator MFA Failure
We are locked out of our Microsoft 365 tenant. The Global Administrator password is known and accepted, but MFA / Microsoft Authenticator is no longer working. There is no accessible alternate administrator account and no alternative sign-in method is…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Authenticator app
Having problems logging in with my Authenticator, recently upgraded a device and now both aren’t working on my old device and new one and it’s locked me out. How can I access my work emails and email without it??
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Join: Microsoft Azure Q&A Champions Program
The Microsoft Azure Q&A Champions Program recognizes and empowers a global community of internal and external Azure experts who help customers succeed by providing high-quality, trusted answers on Microsoft Q&A. The program scales expert led…
Microsoft Security | Microsoft Entra | Other
Additional Microsoft Entra services and features related to identity, access, and network security
Join: Microsoft Azure Q&A Champions Program
The Microsoft Azure Q&A Champions Program recognizes and empowers a global community of internal and external Azure experts who help customers succeed by providing high-quality, trusted answers on Microsoft Q&A. The program scales expert led…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
Microsoft Authenticator Lost-Need Acount Recovery Assistance
Hi Microsoft Support, I’m having trouble accessing my account because it is asking for a verification code from Microsoft Authenticator. The Authenticator app was previously set up on my old phone, but I no longer have access to the app because my phone…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
MDVM vulnerability identification on system
Hey, I would like to understand how Microsoft defender vulnerability management (MDVM) , through Microsoft Defender for Endpoint agent installed on a system , identifies vulnerabilities on that system? From what I've read , it doesn't work like a…
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
new phone does not connect properly to Authenticator
I have a new phone and I can not properly access to the Authenticator app of my company. What shall I do?
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Join: Microsoft Azure Q&A Champions Program
The Microsoft Azure Q&A Champions Program recognizes and empowers a global community of internal and external Azure experts who help customers succeed by providing high-quality, trusted answers on Microsoft Q&A. The program scales expert led…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
AADSTS80002 – PTA authentication failures affecting multiple users
We are experiencing an authentication issue affecting multiple users when signing in to Outlook Mobile on both iOS and Android. Users can successfully sign in to Outlook Web from their computers, but after changing their Microsoft 365 passwords, they are…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
AI answer
phone stolen need information off phone
i have a microsoft account that is phone is connected to. I am unable to get any information off the phone. Like the model number and serial number. It shows it is an A16 Galaxy. what can I do.
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Account kan niet worden geverifieerd.
Al een enige tijd probeer ik in het systeem te komen van mijn bedrijf waarvan ik Global Admin ben. Alleen het probleem is dat mijn account niet geverifieerd is, waardoor het inloggen niet lukt. Meerdere IP's gebruikt om het toch werkend te krijgen maar…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
How to get this issue resolved. I'm Unable to Login into my Azure portal for days.
I have signin into my microsoft personal account but when i try to login my azure portal i can access because there is issue with sending sms to my phone number. there is no alternative method appear in the screen to login.Screenshot 2026-08-26 at…
Microsoft Security | Microsoft Entra | Other
Additional Microsoft Entra services and features related to identity, access, and network security
Test entra group invalid error
Test entra group invalid error, getting forbidden error
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
How to delete MoveCollection
I am referencing the question partially answered here: How to Delete Resources from Azure Resource Mover I have completed the deletion of the resources that were on hold for moving within the Azure Resource Mover service. I have removed the permissions…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
What is the API used for bulk tagging the data assets and please explain with an example
How to perform the bulk tagging of data assets using API? PFA image for reference of tag which I'm expecting: We thought of below APIs for this purpose: label api or businessmetadata api or classification api or entity set label api or any other…
Microsoft Security | Microsoft Purview
A unified data governance solution that helps manage, protect, and discover data across your organization
I cannot sign into my Azure Portal
I am a recently retired MS employee. My personal hotmail account was used to log into my subsidized Azure account. I am getting notified of billing statements, but I am unable to log into my Azure portal as it requires my Work Authenticator - which is no…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Can’t using another method for MFA verification
I’m Global Administrator, I Lost Microsoft Authenticator after changing phones. trying another method using SMS but still have error. //quote Error Code: 399287 //unquote Need Data Protection / Tenant Recovery team to reset MFA/Security
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
I am not getting notifications for the verification code while trying to log in
I am having an issue with getting logged in with authenticator its not sending me notifications
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Governance relationships can't co-exist with pre-configured GDAP admin relationship
I operate for an MSSP, we are CSP as well. Below is our setup - We have GDAP setup for our clients to support their 365 services. We have Azure lighthouse to centrally manage their subscriptions. Microsoft announced last year that Sentinel is going…
Microsoft Security | Microsoft Sentinel
A cloud-native SIEM solution that provides intelligent security analytics and threat detection across systems
How to fix code not being sent to my phone to sign into my account
I'm having trouble logging into my online Azure account through my school. I have had my account reset on my school's website and have updated my 2FA, but when I try logging into Microsoft to download the Azure virtual box for class, it's asking me to…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation