Additional Microsoft Defender tools and services that provide security across various platforms and environments
Trojan:MSIL/Heracles.ARA!MTB threat occurring after restarting/starting the PC
Trojan:MSIL/Heracles.ARA!MTB This threat always appears once I start/restart my pc and the item it effects is always the same (amsi: \Device\HarddiskVolume6\Windows\Microsoft.NET\Framework\v4.0.30319\MSBuild.exe) and its status is always put as removed…
Microsoft Security | Microsoft Defender | Other
Microsoft Authenticator app help to get into email!!
I've been trying to log into my school's email, but it requires me to verify my identity with the Microsoft Authenticator app. When I open the app, it says I'm logged out of that email, so I sign in, but it also wants me to verify my identity with the…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Azure MFA lockout – Sole administrator – Data Protection escalation required
Hello Microsoft Support, I am the only administrator of my personal Azure subscription. After replacing my phone, I lost access to the original Azure MFA registration. My personal Microsoft account works, and Microsoft Authenticator generates an 8-digit…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
I am unable to log in to the Authenticator app on my phone. It keeps asking for a verification code repeatedly, and I am unable to complete the login process.
Hi Team, I am unable to log in to the Authenticator app on my phone. It keeps asking for a verification code repeatedly, and I am unable to complete the login process. Could you please help me resolve this issue? Thank you, Ajit Vishwakarma
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
reporting an email scam for renewal of microsoft defender
received following attached from email below. I am reporting this as I think this is a scam could not find on internet an email address to report this to, or forward the email to for awareness please forward to appropriate group within…
Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
Protection against phishing, malware, and other threats targeting email and collaboration tools in Microsoft 365
my new iPhone Duo running IOS 27.2 is unable to pass Device compliance step in Comp Portal
My previous phone used to work fine. I deleted the old profile and removed the Outlook, Teams apps and Comp Portal from the new phone. Downloaded the Entra/Comp portal app. Installed the company profile in the Settings VPN area. The last step checking…
Microsoft Security | Intune | Microsoft Intune iOS
Managing iOS devices using Microsoft Intune
did i fall for a phishing scam?
So recently i got a warning on my gmail that someone was trying to enter my microsoft account from Spain (i'm from Peru, i went to check to see what happened i clicked a link and there was no suspicious activity at all i try to check more but it just…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Getting "Device join error: 801c000e Directory_QuotaExceeded" when joining a computer to Entra/Intune
I can't join new computers to the tenant. When I connect to join I get the error "Device join error: 801c000e Directory_QuotaExceeded" This is a very small business with only 28 computers More info: Microsoft Entra directorySizeQuota: Used:…
Microsoft Security | Intune | Enrollment
Registering devices with Intune for management and policy enforcement
Domain eco-si.fr locked to inaccessible Entra tenant – Request for Data Protection team escalation
Hello Microsoft Support Team, We are ECO-SI, a French software company and the legitimate owner of the domain eco-si.fr. For a considerable time, we have been unable to verify our domain in our Microsoft Entra tenant, despite having correctly configured…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Incorrect and Inconsistent Sensitivity label triggering including retired labels
My manager and I were testing Copilot while entering the same prompt a sensitivity label is triggered for my manager but not for me. Also, it is pulling retired sensitivity labels. Why is this happening and how can we correct it?
Microsoft Security | Microsoft Purview
A unified data governance solution that helps manage, protect, and discover data across your organization
authenticator
I changed my phone and I can't access the authenticator in the app.
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Authenticator
6 cyfrowy kod autoryzacyjny Authenticator nie dziala do logowania do poczty WP.
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Invitations are blocked for this directory due to suspicious activity. Please contact Microsoft support for help.
Hello, Microsoft Support team! We are having the same situation described in the following threads: Invitations are blocked for this directory due to suspicious activity. Please contact Microsoft support for help ERROR Invitations are blocked for this…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
MDM and GPO co-existance
Hello there, I have to move one policy to Intune which is currently configured in GPO. If I enable MDM Wins over GP, I believe other settings configured in GPO will be still be applied on the systems. Is it mandatory to remove the configuration from GPO…
Microsoft Security | Intune | Configuration
Setting up and managing device configurations using Intune
Microsoft Graph Reports API: getMailboxUsageDetail returns 302 Redirect and 404 Unknown on download endpoint
Hi everyone, I’m running into an issue while trying to retrieve the mailbox usage CSV using the Microsoft Graph Reports API. I’m calling: GET https://graph.microsoft.com/v1.0/reports/getMailboxUsageDetail(period='D30') The request succeeds initially but…
Microsoft Security | Microsoft Graph
An API that connects multiple Microsoft services, enabling data access and automation across platforms
Can Apache Guacamole request per-user SSH certificates for Azure Linux VM Sign-In?
We are evaluating Microsoft Entra OpenSSH certificate authentication for Azure Linux VMs through Apache Guacamole, a browser-based remote access gateway: https://guacamole.apache.org/ Apache Guacamole uses guacd to establish the SSH connection to the…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
cannot unlock authenticator
I have tried many times to unlock authenticator but even given my telephone number never receive a reply
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Sanitizing Default Error Messages in Entra External ID
I have Azure Front Door and Cloudflare set up with my Entra External ID tenant, and I call the endpoints directly using a configured custom domain, for example: https://custom.contoso.com/{tenant-id}/signup/v1.0/start For an invalid registration…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
Error 399287 – Sole Global Admin locked out, SMS MFA blocked
Hello Microsoft Support Team, I am unable to access my Microsoft Entra ID tenant because SMS multi-factor authentication is blocked. Tenant: vitebsk.onmicrosoft.com Affected account: Error Code: 399287 Phone country code: +375 (Belarus) The phone number…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
New phone and can’t get codes in Authenticator app
Just switch from an iPhone to a Samsung galaxy and cannot access the Authenticator codes anymore.
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer