86,993 questions with Microsoft Security-related tags

Sort by: Updated
0 answers

Individual identity validation stuck after verification link was used

I completed identity verification and have a Verified ID in Microsoft Authenticator. Artifact Signing shows “Action Required” in the list and “In Progress” in the details. The verification link returns “No Access—this link has been used already.” Please…

Microsoft Security | Microsoft Authenticator
asked 2026-09-27T06:46:12.6433333+00:00
Devin Kenney 0 Reputation points
1 answer

Azure portal login forwards to incorrect tenant and this cannot be changed

I created a personal account using hotmail -address and Authenticator and was able (it seems) to start the free period, including providing credit card details. When I attempt to login, it automatically forwards me to a tenant that looks like a training…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2023-04-26T15:37:28.1433333+00:00
Ruohomäki Timo 20 Reputation points
commented 2026-09-27T04:48:22.2066667+00:00
JuliaMarvin 22,900 Reputation points Volunteer Moderator
2 answers

Resolve error 0x4005 16389 while trying to upgrade from Win 10 to Win 11

Receiving error 0x4005 (16389) when trying to upgrade from win 10 to win 11. Disk has low space but should have enough for upgrade.

Microsoft Security | Intune | Configuration Manager | Other
Windows for business | Windows Client for IT Pros | User experience | Other
asked 2024-09-04T13:30:46.36+00:00
Smith, Corum S 15 Reputation points
commented 2026-09-27T04:26:16.5266667+00:00
JuliaMarvin 22,900 Reputation points Volunteer Moderator
1 answer

Verification code NOT being sent to my secondary Email?

I need you to send me the code I can't do anything with my account & fear you'll block me without the CODE it's NOT being sent to my Gmail as requested I don't know why? I get emails from Google there Youtube there but NOT for my Outlook of Hotmail…

Microsoft Security | Microsoft Authenticator
asked 2026-09-26T08:02:18.05+00:00
Jimiwith2eyes C-S 0 Reputation points
commented 2026-09-27T00:50:00.51+00:00
Jimiwith2eyes C-S 0 Reputation points
1 answer

help me fix windows security stuck

Microsoft Security | Microsoft Defender | Microsoft Defender for Identity
asked 2026-09-26T14:20:06.59+00:00
zen 0 Reputation points
answered 2026-09-27T00:13:22.17+00:00
_AW_ 69,496 Reputation points Volunteer Moderator
0 answers

a recovery email that isn't "on" the account

So my account was hacked. A strange email address was added as the account codes are sent to. @bwkripest.com was the domain name. a VERY well known scammer haven. The scammer set up a pin. In which, I cannot reset. due to it apparently requiring a device…

Microsoft Security | Microsoft Authenticator
asked 2026-09-27T00:06:27.59+00:00
Thomas Justus 0 Reputation points
4 answers

Microsoft Authenticator - Your backup is too large. Cannot save to the cloud."

I am trying to backup my authenticator app entries to migrate to my new phone. When I try to "Sync Account", I get the error "Your backup is too large. Cannot save to the cloud." When I checked the free storage space available in my…

Microsoft Security | Microsoft Authenticator
asked 2023-11-10T04:53:16.0166667+00:00
David 180 Reputation points
commented 2026-09-26T20:46:27.1566667+00:00
Rob Koch 26,170 Reputation points Volunteer Moderator
1 answer

New phone- locked out of authenticator app, unable to get code sent

I have a new phone, and am locked out of the authenticator app. I no longer have the old phone. I am trying to access my personal account. When I say I cannot get the authenticator code, it gives me the option of having a text sent to my number. I choose…

Microsoft Security | Microsoft Authenticator
asked 2026-09-26T18:33:30.9066667+00:00
Kristin Morgan 0 Reputation points
answered 2026-09-26T18:33:44.5166667+00:00

AI answer

1 answer

Unable to login to Microsoft Azure account using personal gmail account

I am not able to login to Microsoft Azure account using personal gmail account. On 4th step Verify the pairing was successful by entering a code below. Getting error That code didn't work. Check the code and try again. I do not have Microsoft…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-12T19:36:22.2166667+00:00
Danu, Satyendra 0 Reputation points
commented 2026-09-26T18:22:16.78+00:00
Nathan Roberts (SN) 13,616 Reputation points Student Ambassador Volunteer Moderator
0 answers

USB drive photos

When I try to open a usb, it says a notification has been sent requesting me to allow Microsoft Photos to access and import your photos

Microsoft Security | Microsoft Identity Manager
asked 2026-09-26T17:48:48.73+00:00
Aaron King 0 Reputation points
1 answer

Not getting verification codes in authenticator for a second account

I have a second account and am locked out. When I try to log in, it won’t let me use my password but says to enter a code from Authenticator, but I can’t get a code if I’m not logged in. How do I get access to my emails?

Microsoft Security | Microsoft Authenticator
asked 2026-09-26T16:46:02.7166667+00:00
Lisa Guertin 0 Reputation points
answered 2026-09-26T16:46:17.7866667+00:00

AI answer

0 answers

False Positive Block & Signup Issues: New domain qemera.com flagged by SmartScreen and blocked from account creation

Hello, I am writing to request an escalation and manual review for our company's new domain, qemera.com. We are currently encountering two severe issues tied to Microsoft's security/reputation filters: SmartScreen False Positive Block: Our website was…

Microsoft Security | Microsoft Defender | Other
asked 2026-09-26T15:11:45.24+00:00
Yisehaq Mussema 0 Reputation points
edited the question 2026-09-26T15:22:46.6066667+00:00
_AW_ 69,496 Reputation points Volunteer Moderator
0 answers

Former Microsoft employee: personal account orphaned in blocked corporate tenant (AADSTS5000225) - cannot leave, blocking new Azure work

Issue Summary My personal Microsoft account is permanently associated with an old Microsoft-internal/corporate Entra tenant from my time as a Microsoft employee. The tenant has been in a blocked state (AADSTS5000225) for 12+ months and has not been…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-08T21:44:45.61+00:00
bendiq 0 Reputation points
commented 2026-09-26T15:17:19.51+00:00
MICHAIL KONSTANTINIDIS 0 Reputation points
0 answers

Microsoft Authenticator Cloud Backup is Empty – Previous OTP Accounts Missing

Hello Microsoft Support, I urgently need help with a Microsoft Authenticator Cloud Backup issue. Before I factory-reset my Android phone, Microsoft Authenticator contained several OTP/TOTP accounts, and Cloud Backup was enabled. After reinstalling the…

Microsoft Security | Microsoft Authenticator
asked 2026-09-15T17:44:46.2133333+00:00
Ahmed Souid 0 Reputation points
commented 2026-09-26T14:49:28.7633333+00:00
Carry4IT Megens 10 Reputation points
2 answers

AADSTS50058: A silent sign-in request was sent but no user is signed in I can not log into azure

AADSTS50058: A silent sign-in request was sent but no user is signed in. The cookies used to represent the user's session were not sent in the request to Azure AD. This can happen if the user is using Internet Explorer or Edge, and the web app sending…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-02T03:56:17.8+00:00
Steve 0 Reputation points
commented 2026-09-26T09:56:51.73+00:00
Muazzam 0 Reputation points
1 answer

Authenticator app

Hallo, bei meinem neuen Handy funktioniert die Authenticator app nicht, ich bekomme keine Benachrichtigung für den generierten Code und ich kann auch keine andere Anmeldeprozedur auswählen. Wie kann ich jetzt Microsoft darüber informieren, dass sie die…

Microsoft Security | Microsoft Authenticator
asked 2026-09-23T17:54:37.91+00:00
Christian Klein 0 Reputation points
recommended 2026-09-26T09:46:46.7933333+00:00
JuliaMarvin 22,900 Reputation points Volunteer Moderator
0 answers

Can`t log in to Azure Portal - personal Microsoft account, no MFA prompt in Authenticator

Hello, I cannot sign in to the Azure Portal with my personal Microsoft account. I am the sole owner and Global Administrator of this subscription and tenant, so nobody else can reset my MFA. Signing in to my Microsoft account works (email code,…

Microsoft Security | Microsoft Authenticator
asked 2026-09-26T08:34:31.47+00:00
Wojciech Kostrzewa 0 Reputation points
1 answer

how to fingerprint lock in apply on windows 11

how to fingerprint lock in apply on windows 11. And detailed the talk on fingerprint lock and face lock. It is the issue is commonly is the few days.

Microsoft Security | Windows Autopilot
asked 2026-09-26T07:47:02.4533333+00:00
Mudasar Ali 0 Reputation points
answered 2026-09-26T08:16:45.2266667+00:00
Aaron Mathias 0 Reputation points
1 answer

"You cannot access this right now" error 53003 signing in to Azure Portal with personal account

I am attempting to sign in to my personal Azure subscription, but I am getting this error when trying to sign in to the Azure portal. This account is a personal account that shouldn't be associated with a work or school account. I have checked in my…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-26T00:36:26.93+00:00
Brian Holley 0 Reputation points
answered 2026-09-26T07:52:19.9666667+00:00
Aaron Mathias 0 Reputation points
2 answers

I am not receiving a verification code on the authenticator app

I keep getting this message "Enter the code displayed in the authenticator app on your mobile device​​" but no code is coming to my mobile device. Moved from Microsoft 365 and Office | Subscription, account, billing | For home | MacOS

Microsoft Security | Microsoft Authenticator
asked 2026-02-24T13:22:22.6033333+00:00
TLeo 5 Reputation points
answered 2026-09-26T06:42:21.0666667+00:00
Emelike Kingsley 0 Reputation points