Additional Microsoft Entra services and features related to identity, access, and network security
Microsoft IP Geolocation Wrong
Hi Support Team, Microsoft’s IP geolocation database is incorrectly identifying our newly allocated APNIC Australian based IPv4 prefix as being located in Japan. Affected prefix: 160.236.56.0/23 Origin ASN: AS154740 Correct country: Australia (AU)…
Microsoft Security | Microsoft Entra | Other
My Microsoft Account was hacked and my details and email was changed
Because of the email change I have no option to get my Account back or to terminate it. Microsoft doesn't help, they lead me to sites where I have to sign in. But the email I use is wrong. Is there a way to get my account back?
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Invitations are blocked for this directory due to suspicious activity. Please contact Microsoft support for help.
We've done a migration of users from one directory to another. These users are external. Mid import of these users we've recieved the following errors: ERROR: Forbidden({'error':{'code':'Forbidden','message':'Invitations are blocked for this directory…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
recreate deleted account in microsoft authentifkator
Is it possible to get a deleted account back for 2F?
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Microsoft Entra B2B guest invitations blocked due to suspicious activity
We are unable to invite any external users to our Microsoft Entra tenant. All B2B guest invitations fail with: "Invitations are blocked for this directory due to suspicious activity. Please contact Microsoft support for help." We are a small…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
Intune device not compliant
This device showing not compliant but if i click on the 'Non compliance' then teh detail showing the device is compliant. Anyone know why?
Microsoft Security | Intune | Compliance
Ensuring devices meet organizational security and compliance policies
Microsoft Entra ID Directory Object Quota Remains at 91%+ Despite Object Deletion
Hello Microsoft Support, We are experiencing an issue with the Microsoft Entra ID directory object quota for our tenant. Tenant Information Tenant Name: MSFT Tenant ID: 789c1735-9a1b-426b-a695-9821dfe6bce7 Issue Summary The tenant is reporting: …
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Compliant macOS device still blocked by Conditional Access from accessing SharePoint
Description: I'm trying to access my company's SharePoint site from a macOS device (MacBook Pro, M2, 2022) that I've enrolled as BYOD via Microsoft Intune Company Portal. Current status: Company Portal shows the device as "In compliance" …
Microsoft Security | Intune | Enrollment
Registering devices with Intune for management and policy enforcement
I'm trying to help make an account for someone
I've been trying for the last hour and a half to help someone make a Microsoft account so we can play Minecraft together, but whatever email I use or browser that I use won't work at all. We have tried this on both of our computers and nothing is…
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
AI answer
Can't sign in to microsoft because I don't have a passkey for the authenticator app.
I need help, i been trying to sign in microsoft but it wouldn't let me because i don't have any passkeys for the authenticator app for it to sign in. I can't even do anything without it always asking for passkeys. It's pissing me off.
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Request for Assistance – MFA Lockout and Account Recovery
I am locked out due to missing Authenticator access and cannot open a support case or access the admin center. My organization is just myself with this one account, so it is a tenant lockout. Initial post:…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
URGENT: Tenant Lockout – Sole Admin Blocked by MFA – Requesting Data Protection Escalation
Hello, My name is Roberto Gallardo Flores. I am the only Global Administrator of a Microsoft 365 tenant and I am completely locked out due to MFA. Unfortunately, I have lost access to the Microsoft Authenticator app and did not configure any backup…
Microsoft Security | Microsoft Entra | Microsoft Entra Private Access
Providing secure, identity-based access to private apps and resources without traditional VPNs
Tenant lockout, both Global Admins, AADSTS50196 security-info registration deadlock, case 2608190040008441 stalled 6 days
Requesting moderator assistance getting an existing Data Protection / Tenant Recovery case internally escalated. Situation Both Global Administrator accounts on a Microsoft-direct production tenant have been locked out since 8/19/2026. Normal users…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Tenant-wide PTA authentication outage, all admins locked out, AADSTS80002, Data Protection cases stalled 5+ days
Requesting moderator assistance escalating an existing Data Protection / Tenant Recovery case. Situation: A production Microsoft 365 tenant (church organization, 572 users) has been in a complete authentication outage since September 12, 2026. The tenant…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Azure portal login issue
Hello, I have a personal Azure account with a "Pay-as-you-go" subscription that I have successfully used for several years. I last logged in successfully a few months ago and haven't accessed the portal since. Now, when I try to log in, I am…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Issue ragarding sign up and verification code
Ive been trying to sign in and i tried every other way to do so, but it keeps on telling me that theres something wrong with my number or email and it rarely send me any verriication code. Please do help me out
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Request for LinkedIn Account Recovery Lost Access to Microsoft Authenticator
Hi Team, I’m unable to access my LinkedIn account because I had set up two-step verification with the Microsoft Authenticator app, which I’ve deleted in past. I no longer have access to the codes and did not access to my LinkedIn account please help me…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Sign-in failed The tenant you are trying to access has been deauthenticated and is no longer available. If you are seeing this message by mistake, please contact Microsoft support. Error code: AADSTS5000224
Hello, My Microsoft 365 tenant has been deauthenticated. No one in the office can log in. I am a global admin when I attempt to login to admin.microsoft.com I get the following message: Sign-in failed The tenant you are trying to access has been…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Microsoft Graph /identity/identityProviders behavior in GCC High and DoD when API is documented as unsupported
Hello Microsoft team, The Microsoft Graph documentation states that the /identity/identityProviders API is not supported in US Government GCC High (L4) and DoD (L5). List identityProviders API availability matrix confirms this. [learn.microsoft.com] Can…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Azure / Entra tenant lockout — sole administrator, lost access to MFA
Hello, I am the sole administrator of my Azure / Microsoft Entra tenant. I recently replaced my phone and no longer have access to the previous device with Microsoft Authenticator. I can sign in to my personal Microsoft account, but the Azure portal…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access