87,668 questions with Microsoft Security-related tags

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locked out because Microsoft Authenticator

Hello, I need urgent help with a Microsoft 365 Business Basic account for Avfallsteknisk Montasje AS in Norway. Our administrator, ******@atm-as.no, is locked out because Microsoft Authenticator is not configured correctly, and SMS verification fails…

Microsoft Security | Microsoft Authenticator
asked 2026-10-27T10:43:58.0433333+00:00
Morten Henriksen 0 Reputation points
3 answers

Microsoft defender

I have microsoft 365 family subscription but can't seem to set up or make microsoft office defender work. Tried all the usual steps of resetting etc. Can you help?

Microsoft Security | Microsoft Defender | Other
asked 2026-10-27T10:16:44.35+00:00
Anup Garg 0 Reputation points
answered 2026-10-27T10:35:48.66+00:00
Anup Garg 0 Reputation points
1 answer

Lost phone that has Authenticator app

I have lost the phone that has my Authenticator app on. I tried to log in to the same Authenticator account on a different phone, but the codes have not appeared. Can you help and how am I able to transfer the codes from the lost phone. Thanks

Microsoft Security | Microsoft Authenticator
asked 2026-10-27T10:33:07.75+00:00
Lorrie 0 Reputation points
answered 2026-10-27T10:34:45.7866667+00:00

AI answer

0 answers

OneNote copyToNotebook returns 202 but the operation stays at "not started" forever (Graph v1.0)

We are calling the OneNote copy API from a scheduled automation and since around 2026-10-20 the copy operations are accepted but never executed. CALL POST…

Microsoft Security | Microsoft Graph
asked 2026-10-27T10:25:39.1066667+00:00
Kaan Gencay 0 Reputation points
1 answer

Agentless SAP connector ingests only few users into ABAPUserDetails

Good Day! we are using the Microsoft Sentinel solution for SAP applications with the agentless data connector (SAP Integration Suite), for the SAP PCE Test System to ingest the logs in MS Sentinel the Data connector includes 4 Data type …

Microsoft Security | Microsoft Sentinel
asked 2026-10-27T10:14:56.8666667+00:00
Qais Naderi 0 Reputation points
answered 2026-10-27T10:15:45.83+00:00

AI answer

0 answers

Unexpected SMS Verification Codes and AMC PROD Sign-in Attempts Across Multiple Users in Entra ID

We are seeing a large number of failed sign-in attempts across multiple users in our Microsoft Entra ID tenant involving the Microsoft first-party application AMC PROD (App ID: 81feaced-5ddd-41e7-8bef-3e20a2689bb7). Observations: Multiple users receive…

Microsoft Security | Microsoft Authenticator
asked 2026-08-09T08:53:41.49+00:00
Mohamed 0 Reputation points
commented 2026-10-27T10:13:07.1433333+00:00
Remco van der Lee 0 Reputation points
0 answers

Boucle MFA dans authentification compte professionnel

Je suis administrateur unique de compte professionnel, mais ne peux plus accéder à ce compte car il y a une boucle d'authentification avec Authenticator. Je voudrais une procédure de récupération d 'accès

Microsoft Security | Microsoft Authenticator
asked 2026-10-27T10:08:47.5666667+00:00
Jacqueline LEROUX 0 Reputation points
0 answers

Authenticator Lufthansa

Hej! Jag försöker logga in i min lufthansa App Miles&More. När jag har lagt in mitt lösen ord vill den att jag skall öppna authenticatorn och fylla i 6 siffrig kod . Problemet är att jag bara får upp en 8 siffrig kod. stort problem då jag inte kan…

Microsoft Security | Microsoft Authenticator
asked 2026-10-27T10:02:27.52+00:00
Victoria Dahlinder 0 Reputation points
2 answers

Files Storage: Intermittent Azure Files F: Drive Access Issue with Microsoft Entra Kerberos — Troubleshooting Steps and Client Behavior Analysis

Problem description I am experiencing an intermittent issue accessing an Azure Files SMB share mapped as a network drive on Windows 11 devices using Microsoft Entra Kerberos authentication. During a recent occurrence, the mapped drive was unavailable…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-21T12:35:27.32+00:00
Paul 0 Reputation points
edited a comment 2026-10-27T09:34:25.1866667+00:00
Paul 0 Reputation points
1 answer

How do I find a lost Bitlocker key?

I bought a new HP laptop that is defective. They want to replace the motherboard but I don't want to lose my data. I do not know my Bitlocker Key. How can I find it?

Microsoft Security | Microsoft Identity Manager
asked 2025-12-16T15:52:42.44+00:00
Iara Kendrick 5 Reputation points
answered 2026-10-27T09:28:26.9466667+00:00
Joginder Singh 0 Reputation points
2 answers

Microsoft Purview Disposition Management: API Feasibility for a Custom UI

We are developing a custom document-retention and compliance portal integrated with Microsoft Purview Records Management. We need users to perform the following native disposition-review actions from our custom UI without opening the Purview…

Microsoft Security | Microsoft Purview
asked 2026-10-13T16:31:51.6366667+00:00
Ashish Gore 0 Reputation points
edited an answer 2026-10-27T08:18:16.2366667+00:00
Ana Mihaila (BLUEHAWK LLC) 0 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Account Hacked — Email Changed, Phone Number Removed, Recovery Email Added, Original Account No Longer Recognized

My Microsoft account has been compromised. The person who accessed it appears to have changed the original email address, removed my phone number from the account, and added a recovery email address that does not belong to me. When I try to look up my…

Microsoft Security | Microsoft Authenticator
asked 2026-10-25T15:51:36.22+00:00
Neacsu George Valentin 0 Reputation points
commented 2026-10-27T07:57:54.3+00:00
Neacsu George Valentin 0 Reputation points
1 answer

Sole Global Admin locked out of Azure portal - personal Microsoft account (outlook.com), Authenticator device lost, need MFA reset

I signed up for Azure myself with a personal Microsoft account (outlook.com). That account is the only Global Administrator of the auto-created "Default Directory" tenant. I can still sign in to the Microsoft account itself, but the Azure…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-23T16:14:11.17+00:00
huhao 0 Reputation points
edited the question 2026-10-27T07:38:34.2766667+00:00
huhao 0 Reputation points
2 answers

Can't log in to my account after my phone with Microsoft Authenticator was stolen

I have a Microsoft account. It has Microsoft Authenticator. It's passwordless. It is also linked to my personal gmail and my phone number, to which I have access to. I have made purchases with that account. I lost my previous device, where the Microsoft…

Microsoft Security | Microsoft Authenticator
asked 2026-10-26T15:24:01.2433333+00:00
Freddy Molero 5 Reputation points
answered 2026-10-27T07:07:46.82+00:00
laurent Teruin [MVP] 0 Reputation points MVP
0 answers

Erro ao processar pagamento na Microsoft Store – Compra de Robux

Olá, equipe de suporte da Microsoft! Estou enfrentando um problema ao tentar realizar compras de Robux no Roblox por meio do sistema de pagamentos do Xbox/Microsoft Store. Sempre que tento finalizar a compra, recebo a seguinte mensagem: "Fale…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-10-27T06:12:52.6933333+00:00
Erika Pereira 0 Reputation points
0 answers

Microsoft account recovery rejected — can Minecraft purchase evidence be considered?

Hello, I have lost access to my personal Microsoft account and the associated Outlook mailbox. I know the account’s email address, but I am no longer certain of the current password and cannot use the verification methods offered. I have already…

Microsoft Security | Microsoft Authenticator
asked 2026-10-27T05:43:32.56+00:00
Can Mustafa 0 Reputation points
0 answers

Microsoft Graph and EWS Parity - Roadmap clarifications and updated ETAs

Per the FAQs here, this page is referenced as the most up to date source for rollout of features to close EWS gaps in Microsoft Graph. As there are several features with ETA in Q32026 which has now passed, can we get an updated rollout with revised…

Microsoft Security | Microsoft Graph
asked 2026-10-27T03:31:51.9366667+00:00
Tim Mifsud 0 Reputation points
1 answer

My Microsoft Account was hacked and my details and email was changed

Because of the email change I have no option to get my Account back or to terminate it. Microsoft doesn't help, they lead me to sites where I have to sign in. But the email I use is wrong. Is there a way to get my account back?

Microsoft Security | Microsoft Authenticator
asked 2026-09-18T06:45:13.17+00:00
Reckmund 10 Reputation points
commented 2026-10-27T03:29:54.41+00:00
Daniel Suraj2 0 Reputation points
1 answer One of the answers was accepted by the question author.

Verify Popup Is Legitimate

I was just asked in a popup in the edge browser to verify the email address and phone number listed on the screen to update my Microsoft profile. I clicked the option OK. Is this a legitimate popup on the windows browser?

Microsoft Security | Microsoft Identity Manager
asked 2026-10-27T01:49:02.02+00:00
Donald Myers 20 Reputation points
accepted 2026-10-27T01:54:59.7733333+00:00
Donald Myers 20 Reputation points
2 answers One of the answers was accepted by the question author.

How to Enable Microsoft Login or Customize OIDC Logo in Entra External ID

Hi, I have an external tenant set up in Entra External ID, and I've successfully enabled customers to log in with Google. However, ironically, I can't seem to find a way to enable login with a Microsoft account directly. As a workaround, I followed this…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2025-06-16T04:33:23.3466667+00:00
Dennis Nguyen 25 Reputation points
answered 2026-10-27T00:19:05.53+00:00
RoryB 705 Reputation points