Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,465 questions
0 answers
Locked out of my Microsoft Account
Since I had a new phone I can't connect to my business microsoft account using the authentificator app. My account is the admin for my organisation. How can I contact Microsoft support to reset my 2 factor autentification?
Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked
2026-11-08T16:25:13.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 94%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVC%3C/text%3E%3C/svg%3E)
Victor Chardonnens
0
Reputation points
asked
2026-11-08T16:25:13.44+00:00
Victor Chardonnens
0
Reputation points
1 answer
Microsoft authenticator reset
I am the Microsoft 365 administrator for my nonprofit organization. I recently replaced my phone and no longer have access to the previous device registered with Microsoft Authenticator. Email is ******@serving4equity.org I know my account password and…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,828 questions
asked
2026-11-08T15:09:55.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 13%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Tai Ceasar
0
Reputation points
answered
2026-11-08T15:10:38.5566667+00:00
AI answer
0 answers
Disappeared Google authenticator code
I cannot see code sent to my Google authenticator from Facebook ,
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,828 questions
asked
2026-11-08T15:09:55.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 16%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
kizito Tochukwu
0
Reputation points
asked
2026-11-08T15:09:55.8033333+00:00
kizito Tochukwu
0
Reputation points
0 answers
Authenticator gives me 8 digits. My apps require only 6.
My apps require only 6 digits from Authenticator. Authenticator, however no longer gives me 6 digits, but 8. I can’t use Authenticator Can I change it back to six digits.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,828 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 41%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
0 answers
Microsoft Authenticator keeps freezing on Samsung Galaxy S23 Ultra
Hello Microsoft Support Team, I am experiencing a recurring issue with Microsoft Authenticator on my Samsung Galaxy S23 Ultra. App version: 6.2610.7075. The application frequently freezes on the startup logo and displays the error "Authenticator…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,828 questions
asked
2026-11-08T12:33:44.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 59%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Duong Huu Trung
0
Reputation points
asked
2026-11-08T12:33:44.1166667+00:00
Duong Huu Trung
0
Reputation points
1 answer
Authenticator app is not working
my authenticator app is not working my wont able to receive code even my account Is register on APP
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,828 questions
asked
2026-10-27T20:31:06.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 69%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFA%3C/text%3E%3C/svg%3E)
Farhan Ahmed Chaudhari (LCL-C)
0
Reputation points
answered
2026-11-08T12:12:18.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 47%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Malik Shahzaib
0
Reputation points
1 answer
Microsoft Account Authentication Issue – Forced Identity Verification Despite Disabled 2FA, Preventing Xbox Sign-In
Hello, I would like to report a possible technical issue with Microsoft's account authentication and automated security system, which is preventing me from signing in to my Xbox Series console. Description of the issue: Initially, when attempting to sign…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,828 questions
asked
2026-11-08T11:56:13.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 15%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKW%3C/text%3E%3C/svg%3E)
Kevin Wyscig
0
Reputation points
answered
2026-11-08T11:56:56.2933333+00:00
AI answer
0 answers
Account hacked
有没有和我一样都是被英属印度洋的邮箱盗号的，我的邮箱被改成了@netanyah.io讲真的微软是保护不好我们的号也不然验证码严重别人就可以改我们的邮箱
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,465 questions
1 answer
AADSTS500571: personal Microsoft account locked out of Azure portal (account locked)
Signing in to portal.azure.com with my personal Microsoft account fails with "Your account has been locked. Contact your support person to unlock it, then try again." (AADSTS500571). The account itself is healthy: I can sign in to…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,465 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 42%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
2 answers
External ID customer email-OTP sign-in: Authenticator TOTP enabled, but no MFA enrollment offered
In a Microsoft Entra External ID external customer tenant, an existing application's user flow uses Email One Time Passcode. An app-only Conditional Access policy requires MFA for all users. Microsoft Authenticator is enabled for all users, with Allow…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,131 questions
asked
2026-11-05T05:34:02.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 56.00000000000001%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
Nicolai Schmidt Nygaard - Work Being
5
Reputation points
answered
2026-11-08T03:30:44.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 6%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Michelle Nguyen
2,620
Reputation points
Independent Advisor
1 answer
Personal OneDrive: final If-Match semantics for updating an existing driveItem by ID
For delegated Microsoft Personal OneDrive on Graph v1.0, does PUT /drives/{driveId}/items/{itemId}/content with the designated existing file's frozen strong eTag in If-Match atomically compare that same file's current validator at the final replacement…
Microsoft Security | Microsoft Graph
Microsoft Security | Microsoft Graph
An API that connects multiple Microsoft services, enabling data access and automation across platforms
14,244 questions
asked
2026-11-07T22:18:34.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 36%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Sean Kong
0
Reputation points
answered
2026-11-07T22:19:39.8166667+00:00
AI answer
1 answer
Microsoft Account Suddenly Not Recognized
Hello Microsoft Support, I'm contacting you because I'm having trouble accessing my Microsoft account, which I use for Minecraft Java & Bedrock Edition on PC. My account was created in 2024 using my Gmail address. My Xbox gamertag is…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,828 questions
asked
2026-11-07T22:10:12.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 65%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZZ%3C/text%3E%3C/svg%3E)
Zeenathul-Zaina Mohamed Thassim
0
Reputation points
answered
2026-11-07T22:10:31.07+00:00
AI answer
1 answer
Can't review Azure invoices account is not found
Microsoft keeps sending Emails to reply. I did reply three different times. The case keep being close due to no reply. Whe I call the Azure help line I get redirect to aka.ms\proSupport link and we star all over again.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,465 questions
asked
2026-10-28T12:05:45.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 88%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
Vicki Skoff
0
Reputation points
answered
2026-11-07T19:52:34.5666667+00:00
Vicki Skoff
0
Reputation points
1 answer
Personal Azure account locked out after phone migration. Azure MFA still bound to old Authenticator device.
Hi, I previously used Azure with my personal email account (@outlook.com). After switching phones and reinstalling Microsoft Authenticator, I got into my microsoft account and set my MFA back up. All microsoft services work just fine with my…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,465 questions
asked
2026-11-07T03:34:47.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 19%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWM%3C/text%3E%3C/svg%3E)
Whit Matthews
0
Reputation points
edited the question
2026-11-07T19:43:26.2966667+00:00
Whit Matthews
0
Reputation points
1 answer
Microsoft 365 Global Administrator locked out – Error 399287
Hello, I am the only Global Administrator of my Microsoft 365 Business tenant. I am completely locked out of my administrator account because Microsoft blocks my SMS verification. I receive error code 399287 (BadReputation) before an SMS is even…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,828 questions
asked
2026-11-07T16:32:05.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 5%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Π. Ε. ΚΕΣΙΣΤΟΡΝΟΥ ΟΕ
0
Reputation points
answered
2026-11-07T17:32:11.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ryan-N
16,940
Reputation points Microsoft External Staff
Moderator
1 answer
Unable to delete a stale/duplicate device record from Microsoft Intune – Old record returns 404 Not Found
Environment: Microsoft Intune Microsoft We recently enrolled a Windows laptop into Microsoft Intune using the Windows Out-of-Box Experience (OOBE) with a Microsoft 365 Business Premium licensed user account. During the initial setup, the user signed…
Microsoft Security | Intune | Enrollment
Microsoft Security | Intune | Enrollment
Registering devices with Intune for management and policy enforcement
1,639 questions
asked
2026-11-07T17:28:55.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 99%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECP%3C/text%3E%3C/svg%3E)
cyber punk
40
Reputation points
answered
2026-11-07T17:29:59.5233333+00:00
AI answer
1 answer
my pc security
can I get microsoft to check all of my pc security to make sure its up to date
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
839 questions
asked
2026-11-07T16:10:24.6866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 0%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
jack haight
0
Reputation points
answered
2026-11-07T16:10:59.64+00:00
AI answer
0 answers
URGENT: Azure Government GCC High tenant admin lockout - AADSTS53000 - Data Protection assistance needed
I am the authorized administrator of a Microsoft 365 GCC High / Azure Government environment. We are experiencing a complete administrator lockout following security configuration changes. Current conditions: Azure Government portal authentication is…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,465 questions
asked
2026-11-07T15:50:46.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 57.99999999999999%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Scott Larkin
0
Reputation points
commented
2026-11-07T15:58:41.6866667+00:00
Scott Larkin
0
Reputation points
1 answer
Personal Account Being Treated Like an Enterprise Account: Unable to Log In
I have an ongoing problem that my Personal Azure account (gmail) is being treated like it is an enterprise account which is preventing me from logging into my Azure account.
Microsoft Security | Microsoft Entra | Other
Microsoft Security | Microsoft Entra | Other
Additional Microsoft Entra services and features related to identity, access, and network security
3,044 questions
asked
2026-10-16T17:57:14.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 59%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
Lars Liden
0
Reputation points
commented
2026-11-07T15:05:29.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 68%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Heimerdinger
1,465
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
My account has been accessed and the email has been changed and i dont have access anymore.
But i have proof of this happening and they have taken my account but i have a minecraft java edition order email to show proof of me purchasing it so if i can be able to get java back because i got hacked that would be really good Thank you,
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
839 questions
asked
2026-11-06T20:39:40.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 16%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECE%3C/text%3E%3C/svg%3E)
Camil El Khabbaz
20
Reputation points
commented
2026-11-07T11:34:05.2566667+00:00
Camil El Khabbaz
20
Reputation points