Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,706 questions
0 answers
Code length
The Authentication code is too long. It says it is 2 numbers too long. I'm trying to pay a bill
Microsoft Security | Microsoft Authenticator
asked 2026-06-28T06:00:55.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 1%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Michael Garwood
0
Reputation points
asked 2026-06-28T06:00:55.2166667+00:00
Michael Garwood
0
Reputation points
0 answers
Unable to access Microsoft 365 Developer Program tenant due to Microsoft Authenticator
Hello Microsoft Team, I am unable to access my Microsoft 365 Developer Program tenant because Microsoft Authenticator was accidentally uninstalled from my phone. Account: [******@zjl26.onmicrosoft.com] Tenant: zjl26.onmicrosoft.com I can reset my…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,706 questions
asked 2026-06-28T05:14:17.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 6%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
shivani shinde
0
Reputation points
asked 2026-06-28T05:14:17.85+00:00
shivani shinde
0
Reputation points
2 answers
MS Scan show impacted files during scan but show all good at the end of the scan?
I ran a MS Security scan and watched, toward the end of the scan I saw 48 infected files indicated. When the scan completed, I have the following from the system regarding my scan and the infected files - "The scan completed successfully and no…
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
612 questions
asked 2026-06-28T00:09:53.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 77%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPC%3C/text%3E%3C/svg%3E)
Peter Crafts
0
Reputation points
edited the question 2026-06-28T04:12:27.3433333+00:00
EmilyS_726
20,840
Reputation points
Volunteer Moderator
0 answers
AI Skills Fest 2026 - Exam Voucher Request
Hello Microsoft Support Team, I participated in the AI Skills Fest 2026 and completed the official playlist "Security Pro - Manage identity security for AI with Entra", reaching 100% progress. Due to work reasons, I finished the last modules on…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,773 questions
asked 2026-06-28T04:08:49.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 94%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Josue Carrasco
0
Reputation points
answered 2026-06-28T04:09:03.2466667+00:00
AI answer
2 answers
Entra ID Tenant Created with Microsoft Account Is Inaccessible – Unable to Raise Support Request
（Note） This issue is related to Entra ID. I understand that the proper channel would be to raise a support request through the Entra admin center. However, since the admin center is inoperable due to the errors described below — despite being able to…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,773 questions
asked 2026-06-27T13:21:43.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 8%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Akihiro Kushikawa
20
Reputation points
answered 2026-06-28T03:20:06.39+00:00
Hebikuzure aka Murachi Akira
326.3K
Reputation points MVP
Volunteer Moderator
0 answers
I can't log in to my Instagram because of authenticator app
So the authentication app is generating the codes that I need to use for Instagram but when I copy and paste those codes to instagram it keeps saying its the wrong code and it won't let me try another way
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,706 questions
asked 2026-06-27T21:51:28.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 49%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
sam crew
0
Reputation points
edited the question 2026-06-27T23:52:43.7066667+00:00
Gérard Oomens
124.6K
Reputation points
Volunteer Moderator
1 answer
Not having the same phone number
Hi, basically I cant join to an account because It requires my old phone number and is quite annoying... What can I do? (Sorry if this is duplicated, I didnt find one)
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,706 questions
asked 2026-06-27T23:15:26.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 90%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Idk Bro
0
Reputation points
answered 2026-06-27T23:15:48.2766667+00:00
AI answer
1 answer
accounts requiring secondary verification
Upon signing in to any microsoft account, I am asked for secondary login. Particularly accounts I use less frequently, but still need access to. I used to use a temporary cell phone code. Now, using an alternate email address if forced to. Usually now,…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,497 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 11%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFD%3C/text%3E%3C/svg%3E)
1 answer
Microsoft Defender not activating for virus protection
I removed the McAfee virus protection and its files/data from my PC Windows 11 so I can start using the MS Defender instead. The Windows Security section that shows the Antivirus as being turned off. When I open that app expecting to turn it on, a window…
Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
Protection against phishing, malware, and other threats targeting email and collaboration tools in Microsoft 365
223 questions
asked 2026-06-27T21:55:10.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 27%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Joseph Meier
0
Reputation points
answered 2026-06-27T21:55:27.7633333+00:00
AI answer
1 answer
How to delete an email-account from my Microsoft authenticator?
I have a problem with authenticator, it has worked well for a year but now it looks like one of my email-accounts is logged out and it says ”log in to add your account”. The problem is that when I try to log in it asks me to go to authenticator to accept…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,706 questions
asked 2026-01-20T09:57:48.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 50%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
Amanda Vikström
5
Reputation points
commented 2026-06-27T19:34:24.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 40%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
John Di
5
Reputation points
1 answer
Unable to receive a code on the authenticator app
I need to complete some training for my new job that requires me to log in to Microsoft and get a code sent to authenticator app. I am able to sign in to microsoft but the app does not receive a code
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,706 questions
asked 2026-06-27T19:15:30.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 38%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
DRog
0
Reputation points
answered 2026-06-27T19:15:49.7433333+00:00
AI answer
0 answers
Removed authenticator account
I removed an account from my authenticator without making a backup. I still have access to my email and password for that account, but now I am locked out because my authenticator is not linked. Can I link my accounts again?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,706 questions
asked 2026-06-27T19:12:06.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 76%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHJ%3C/text%3E%3C/svg%3E)
Hunter Johnson
0
Reputation points
asked 2026-06-27T19:12:06.4966667+00:00
Hunter Johnson
0
Reputation points
0 answers
How to fix 2FA for Rockstar Authentication code.
I have been trying to sign into my Rockstar launcher ever since I had swapped to a new phone. The Rockstar launcher needs a code from the Microsoft Authenticator app to be able to sign into my account so that I can play the games. The problem is, due to…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,706 questions
asked 2026-06-27T19:07:37.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 76%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Josh Teter
0
Reputation points
asked 2026-06-27T19:07:37.53+00:00
Josh Teter
0
Reputation points
0 answers
Reactivation Request for Blocked Inactive Tenant - Error AADSTS5000225
Hello Support Team, My Microsoft Entra tenant has been blocked due to inactivity with error code AADSTS5000225. I am requesting a manual reactivation override as it has been less than 20 days since the block occurred. Tenant ID:…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,773 questions
asked 2026-06-27T18:15:56.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 35%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
dipesh ahlawat
0
Reputation points
asked 2026-06-27T18:15:56.5866667+00:00
dipesh ahlawat
0
Reputation points
1 answer
Transfer Authenticator app to new phone
IM trying to move my authentocator app from my old phone to my new one without losing the accounts that are registered with it, but i am unable to. I did it originally with the Smart Switch app but it did not transfer my other account, but only the…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,706 questions
asked 2026-06-27T14:54:45.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 61%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPL%3C/text%3E%3C/svg%3E)
Paul Leclerc
5
Reputation points
answered 2026-06-27T18:04:07.51+00:00
Paul Leclerc
5
Reputation points
1 answer
One of the answers was accepted by the question author.
Locked out of Azure AD due to changing external user to internal
I just converted my only Azure AD account from external to internal and now I can no longer see anything when I login with my email address. Can this be reset?
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,007 questions
asked 2026-03-27T16:36:52.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 41%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
ES
25
Reputation points
answered 2026-06-27T17:58:41.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 94%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA5%3C/text%3E%3C/svg%3E)
AdityaJaiswal-5231
0
Reputation points
1 answer
[Azure] Sole Global Administrator locked out due to Microsoft Authenticator MFA - need escalation
Hello Microsoft Support / Microsoft Entra team, I am the sole Global Administrator of my personal Azure / Microsoft Entra tenant. I am completely locked out because Azure sign-in requires Microsoft Authenticator approval with 6 digits code. However, my…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,773 questions
asked 2026-06-27T13:53:56.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 54%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Haochuan Chen
0
Reputation points
edited a comment 2026-06-27T16:59:47.28+00:00
Haochuan Chen
0
Reputation points
1 answer
Account was block and unable to reset password
on my 72 days password reset event i enter my old password too many times but it's not work and then when i try to reset my password with my authentication code but the code was not working too
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,706 questions
asked 2026-06-27T16:58:04.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 14.000000000000002%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
Badshah
0
Reputation points
answered 2026-06-27T16:58:35.79+00:00
AI answer
1 answer
ssue Signing In – MFA Code Not Displayed
Hi Team, When I try to sign in to my Microsoft admin account, I’m prompted to complete multifactor authentication. After selecting the Microsoft Authenticator option, it asks me to enter a verification code — however, no code is provided. The Microsoft…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,773 questions
asked 2026-06-27T13:01:10.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 70%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKJ%3C/text%3E%3C/svg%3E)
Kasun Jayasekera
0
Reputation points
commented 2026-06-27T16:41:08.86+00:00
Kasun Jayasekera
0
Reputation points
1 answer
How can I remove a tenant that I no longer have access to
I need to delete the tenant which i don't have access and it no longer have to access
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,773 questions
asked 2026-06-27T12:46:28.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 53%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
sathya
0
Reputation points
answered 2026-06-27T16:28:14.13+00:00
Jerald Felix
14,885
Reputation points
Volunteer Moderator