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Multi-Factor Authentication (MFA) does not work for me. I am admin

I need access to admin.microsoft.com. When I try to log in, Multi-Factor Authentication (MFA) kicks in, but I cannot complete the process as my Outlook app does not give me screen to enter the 2 digit code. Same with Microsoft Authenticator.

Microsoft Security | Microsoft Authenticator
asked 2026-10-29T01:23:34.81+00:00
Gaston Beaumier 0 Reputation points
answered 2026-10-29T01:24:26.74+00:00

AI answer

1 answer

Why do I have Authenticator if you won’t allow me to use it to authenticate

My Xbox won’t let me login as me. I have instant sign on on not only do have instant sign on on, but I have Microsoft authenticator and it won’t allow me to use another device. Why the fuck do I have Microsoft authenticator if I’m not allowed to use it…

Microsoft Security | Microsoft Authenticator
asked 2026-10-29T01:15:54.0633333+00:00
Rickey Jay Bennett II 0 Reputation points
answered 2026-10-29T01:16:43.4566667+00:00

AI answer

0 answers

Windows Security closing seconds after opening

I opened windows security today only for it to close immediately. It is not in the apps list, running sfc /scannow does nothing, I do not have anything that would interfere unless valorant would, installing it through powershell didn't work, and it's…

Microsoft Security | Microsoft Defender | Other
asked 2026-10-29T00:37:10.2366667+00:00
Mosstric 0 Reputation points
1 answer

Entra non-gallery SAML app (created via Microsoft Graph) sends pairwise persistent NameID instead of configured UPN on IdP-initiated sign-in

Service: Microsoft Entra ID, non-gallery enterprise application with SAML SSO. Scenario: We are a SaaS service provider. A customer creates one non-gallery SAML app per environment with the same PowerShell 7 + Microsoft.Graph script (non-gallery SAML…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-28T21:56:54.9166667+00:00
Itamar Yarden 0 Reputation points
answered 2026-10-28T22:33:38.0233333+00:00

AI answer

1 answer

Verify Identity of Microsoft rep.

I received a Firewall Alert and called the tel. no. listed. I spoke to a guy who claimed to be Jason Norman, Micro ID MCT1026. Please verify that Jason is a legitimate rep for Microsoft. Thanks, Gregory Gillis

Microsoft Security | Microsoft Defender | Microsoft Defender for Identity
asked 2026-10-28T21:37:57.95+00:00
Greg Gillis 0 Reputation points
answered 2026-10-28T21:38:45.74+00:00

AI answer

1 answer

Endless loop of Authenticator app asking for a code from itself

When trying to add a Microsoft account to my Authenticator app it asks me for a code from my Authenticator app which I can’t get because I haven’t yet created the account that it is asking the code for. How does that make any sense?! It enters an endless…

Microsoft Security | Microsoft Authenticator
asked 2026-04-07T17:48:38.2+00:00
Matthew Kiel 5 Reputation points
commented 2026-10-28T20:44:30.0433333+00:00
Graham Zabel 0 Reputation points
1 answer

Using authenticator

The site I'm trying to use has asked for a 6 figure code from authenticator I've opened the app, but can't find a way of triggering this code Where am I going wrong?

Microsoft Security | Microsoft Authenticator
asked 2026-10-28T20:42:21.18+00:00
Pete Moore 0 Reputation points
commented 2026-10-28T20:43:34.6733333+00:00
Pete Moore 0 Reputation points
0 answers

How do I file a report to the Digital Crime Unit related to the identification of the Hacker behind the 2003 MSBLAST.A Virus ?

I am a professional cryptographer that recently heard about the existence of a reward offered for the person that identifies the Hacker(s) behind the 2003 MSBLAST.A Virus. After taking a look at the message that was included in the Hex File which read…

Microsoft Security | Microsoft Defender | Other
asked 2026-10-28T18:36:41.7766667+00:00
James Simpson 0 Reputation points
commented 2026-10-28T20:26:20.64+00:00
Wilfried Adjakly 0 Reputation points
3 answers

my new iPhone Duo running IOS 27.2 is unable to pass Device compliance step in Comp Portal

My previous phone used to work fine. I deleted the old profile and removed the Outlook, Teams apps and Comp Portal from the new phone. Downloaded the Entra/Comp portal app. Installed the company profile in the Settings VPN area. The last step checking…

Microsoft Security | Intune | Microsoft Intune iOS
asked 2026-10-27T17:12:47.6333333+00:00
Brian Grewal 10 Reputation points
commented 2026-10-28T20:25:00.3333333+00:00
Evan 5 Reputation points
0 answers

Microsoft Purview: Inconsistent DLP rule behavior with exclusions — Unexpected message matches despite exclusions

Problem description I am experiencing an issue with a Microsoft Purview Data Loss Prevention (DLP) rule configured to exclude messages that are Encrypted or Permission Controlled. Despite these exclusions, Activity Explorer shows that certain messages,…

Microsoft Security | Microsoft Purview
asked 2026-10-08T16:36:49.9733333+00:00
Chris Irving 0 Reputation points
commented 2026-10-28T19:52:46.5333333+00:00
Charan Venkat Sai Thambi 0 Reputation points Microsoft External Staff Moderator
1 answer

AADSTS5000224: nonprofit tenant inaccessible; admin cannot open a support case

Hello, I am seeking help with an existing Microsoft 365 / Microsoft Entra organization tenant that was previously accessible. Microsoft has approved our organization for its nonprofit program, but tenant access has not been restored. Sign-in problem …

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-27T20:24:40.36+00:00
John Schell II 0 Reputation points
commented 2026-10-28T18:49:29.65+00:00
John Schell II 0 Reputation points
1 answer

Attempted 2-step Authenticator request from unknown locations

I am getting multiple 2-step Authenticator requests a day from multiple locations that is not me. Worried my information is at risk. Please advise!

Microsoft Security | Microsoft Authenticator
asked 2026-10-28T18:08:32.5+00:00
cody ford 0 Reputation points
answered 2026-10-28T18:09:20.1166667+00:00

AI answer

0 answers

What are the image files (PNG/JPG) in the TeamsMessagesData folder of a Purview eDiscovery export?

Hi, I exported Teams chats from Microsoft Purview eDiscovery (new experience) with the option "Organize conversations into HTML transcripts" enabled. In the export package I see the path:…

Microsoft Security | Microsoft Purview
asked 2026-10-28T17:21:12.1733333+00:00
Andrzej N 0 Reputation points
edited the question 2026-10-28T17:36:56.8033333+00:00
Jack-Bu 7,210 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Patching hideFromOutlookClients From GraphAPI

So i am writing a flow that creates groups then tries to turn hideFromOutlookClients to true. It says in their settings that it is true when i run Get-UnifiedGroup -Identity "GroupNameEx" | Format-List…

Microsoft Security | Microsoft Graph
asked 2026-10-28T14:51:52.7766667+00:00
Maphey, Drew 0 Reputation points
accepted 2026-10-28T17:32:25.7266667+00:00
Maphey, Drew 0 Reputation points
0 answers

AI won't use my security insisted on out of date security

I can't get into my hotmail.co.uk account I have been trying since 22nd September I have sent in a number of completed security forms. All have been rejected you insist on useing an out of date landline which I no longer have but refuse to use my…

Microsoft Security | Microsoft Authenticator
asked 2026-10-28T17:31:37.9333333+00:00
Michael Devine 0 Reputation points
0 answers

Account Recovery

My account got stolen recently, and I cannot use the ACSR form because the hacker has changed my primary alias so I get an error "The Microsoft account you've entered does not exist" so i cannot fill the form.

Microsoft Security | Microsoft Authenticator
asked 2026-10-28T17:21:31.3833333+00:00
Jay Johnson 0 Reputation points
1 answer

Sole Global Administrator Locked Out of Microsoft 365 Nonprofit Tenant — MFA Recovery Needed

I'm the sole Global Administrator of a Microsoft 365 nonprofit tenant and am locked out because Microsoft Authenticator is not working. Tenant: postcarbon2.onmicrosoft.com Issue: My password works, but Microsoft Authenticator isn't receiving approval…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-28T05:13:07.44+00:00
Desiree Cesarini 0 Reputation points
commented 2026-10-28T17:04:38.71+00:00
Desiree Cesarini 0 Reputation points
1 answer

Cannot remember the email associated with my Entra Trial Tenant

Well, Just like the time states. I signed up for a trial tenant with my iCloud address. It gave me an onmicrosoft login email for the tenant. I did not get any type of notification that it was created successfully or an email the my iCloud saying,…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-28T14:45:36.0566667+00:00
John Filardo 0 Reputation points
commented 2026-10-28T15:52:55.9233333+00:00
John Filardo 0 Reputation points
0 answers

Do Entra Agent ID agent identities support Exchange Online mailbox access via Graph? Empty-body 401 despite valid app-only token and InScope Exchange RBAC

Is Exchange Online mailbox data-plane access via Microsoft Graph actually supported today for Microsoft Entra Agent ID agent identities (servicePrincipalType: ServiceIdentity)? Microsoft's documentation says yes; after a 35-day support case, Microsoft…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-07-20T10:30:41.35+00:00
Bradley Younge 0 Reputation points
commented 2026-10-28T15:40:21.5533333+00:00
Dominik Guhr 0 Reputation points
0 answers

MFA SMS texts no longer work if phone is connected by internet instead of carrier

My problem is specific to Microsoft MFA SMS texts. They no longer come through if Android or Apple phones are connected via (wireless) internet due to not able to pick up strong enough signal from AT&T. This problem only started a couple of weeks…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2024-12-06T16:09:21.9933333+00:00
kurtd 0 Reputation points