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My Microsoft account was compromised: attacker changed my password, added their own Authenticator app and took over 2FA — how can I recover it?

Hello Microsoft community, I urgently need help recovering my personal Microsoft account, which was compromised after I interacted with a phishing website. I use this account for Minecraft and Microsoft services. I am the original owner and still have…

Microsoft Security | Microsoft Authenticator
asked 2026-11-11T13:30:27.4133333+00:00
Adrian Hermes 0 Reputation points
answered 2026-11-11T13:31:17.4366667+00:00

AI answer

2 answers

How to fix authenticator app?

When opening the authenticator app to authenticate login to another app, the authenticator app keeps asking me to open the authenticator app when it is already open. How do I fix this?

Microsoft Security | Microsoft Authenticator
asked 2024-09-12T06:39:38.39+00:00
Petrelius Vilja 0 Reputation points
answered 2026-11-11T13:21:26.2533333+00:00
0 answers

Dataverse and Power Platform connectors are not in the Microsoft Business Applications solution

In the Microsoft Business Applications solution in the Content Hub, the queries reference the Dataverse and PowerPlatform tables but the Dataverse and Power Platform connectors seem to have been removed from the solution. There is no reference to these…

Microsoft Security | Microsoft Sentinel
asked 2026-11-11T13:20:31.0333333+00:00
Richard Eyres 0 Reputation points
1 answer

Restricting changes to Teams container sensitivity labels after Team creation

Hello, We would like to clarify whether there is a supported way to restrict changes to a Microsoft Teams container sensitivity label after a Team has been created. Our sensitivity labels for Teams/Microsoft 365 Groups control settings such as guest…

Microsoft Security | Microsoft Purview
asked 2026-11-11T13:12:43.5633333+00:00
Nancy Daniel 40 Reputation points
answered 2026-11-11T13:15:03.4533333+00:00

AI answer

2 answers

Subject: Sole Global Administrator locked out — MFA recovery required

Hello Microsoft Support Team, We need assistance recovering administrative access to our Microsoft 365 tenant. Our only Global Administrator lost access to the device configured with Microsoft Authenticator. There are no alternative MFA methods available…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-11T12:54:57.33+00:00
Iago Santos 0 Reputation points
answered 2026-11-11T13:07:08.8833333+00:00
Iago Santos 0 Reputation points
1 answer

Unable to Sign In to Azure Portal

Hello Team, I'm experiencing an issue signing in to Azure Portal using my personal Microsoft account. I have an existing Pay-As-You-Go subscription, but the sign-in process repeatedly requests Microsoft Authenticator verification, which I'm unable to…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-11T11:59:39.0133333+00:00
Dineshkumar T B 0 Reputation points
answered 2026-11-11T11:59:55.7566667+00:00

AI answer

1 answer

Recovering 2FA IF I HAVE LOST MY PHONE

Hello, I had lost my iphone and gotten a new one without the ability top transfer data over (since I lost it) my outlook account when trying to log back in it requested a verification code from microsoft authenticator, which would’ve not been a problem…

Microsoft Security | Microsoft Authenticator
asked 2026-11-11T11:50:29.24+00:00
Harrington James Carroll 0 Reputation points
answered 2026-11-11T11:51:38.28+00:00

AI answer

2 answers

Restrict ChatGPT Outlook access to one user and authorized shared mailboxes

We are evaluating the OpenAI ChatGPT Outlook Email integration with Microsoft 365 and need guidance on restricting its access. We've disabled all 24 email-writing tools and retained seven read-only tools. ChatGPT's permissions configuration now shows…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-05T20:28:23.4466667+00:00
James Bordine 0 Reputation points
commented 2026-11-11T11:44:22.61+00:00
Paul Thomas 80 Reputation points
2 answers

Planning Entra Connect Deployment: Expected Initial Sync Time

I’m relatively new to Microsoft Entra Connect and currently planning its implementation in our environment. I’d like to understand how long the initial synchronization typically takes in a real-world environment. According to Microsoft’s official…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-02T05:26:33.58+00:00
Meganathan P 0 Reputation points
commented 2026-11-11T11:42:40.43+00:00
Paul Thomas 80 Reputation points
1 answer

o365 mail id individual we need set password never expire

o365 mail id individual we need set password never expire

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-11T11:16:23.7066667+00:00
Suraj N R 0 Reputation points
answered 2026-11-11T11:17:20.4933333+00:00

AI answer

1 answer

Unable to enroll the device and setup work profile

I already have a company enrolled in company portal so when I try to add new company mail it's not working

Microsoft Security | Intune | Enrollment
asked 2026-11-11T10:55:45.11+00:00
Sidharth S 0 Reputation points
answered 2026-11-11T10:56:37.71+00:00

AI answer

2 answers

t account hacked – Recovery repeatedly rejected despite evidence, and no way to reach a human support agent

Microsoft account hacked – Recovery repeatedly rejected despite evidence, and no way to reach a human support agent Hello Microsoft Community, I'm writing here because we have exhausted all the official Microsoft account recovery and support options, and…

Microsoft Security | Microsoft Defender | Other
asked 2026-11-10T14:09:12.43+00:00
Daniel Fiala 0 Reputation points
commented 2026-11-11T10:43:40.5733333+00:00
Daniel Fiala 0 Reputation points
1 answer

MY Microsoft account has been hacked

My gmail which had a Microsoft account which was linked to my xbox, pc, minecraft was hacked and the hacker had removed my passkey and added his own identification authentication. And also has changed my email so that Microsoft can not let me log into my…

Microsoft Security | Active Directory Federation Services
asked 2026-11-11T10:28:13.8566667+00:00
Isaac Yong 0 Reputation points
answered 2026-11-11T10:29:18.69+00:00

AI answer

2 answers

OneDrive Personal: documented commit-time eTag protection for replacing existing file content

Hello, I need clarification of the Microsoft Graph v1.0 contract for replacing an existing file’s content in OneDrive Personal. This is a design/documentation inquiry; no implementation or test results are being reported. Assume an existing file…

Microsoft Security | Microsoft Graph
asked 2026-11-11T08:26:42.3666667+00:00
Haitham Al Rawi 0 Reputation points
answered 2026-11-11T09:02:34.0233333+00:00
Haitham Al Rawi 0 Reputation points
0 answers

MSUP - API Print

Hi, I'm configuring a print service that will print using API connection to MSUP, I have successfully printed by configuring API connection with Microsoft Gaph, but I know that in order to print it is required to validate the user connection by…

Microsoft Security | Microsoft Graph
asked 2026-11-11T08:52:02.8266667+00:00
Emanuele De Lauzieres 0 Reputation points
0 answers

Sign-in failed Error code: AADSTS5000224 when trying to log in to Visual Studio Enterprise subscription tenant

Hi Team, I am a Microsoft Employee and recently cannot sign in to my personal Azure tenant associated with my Visual Studio Enterprise (FTE) $150 monthly Azure credit. Could you please work with the engineering team to re-enable authentication for my…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-11T07:54:57.7766667+00:00
chxi 0 Reputation points
1 answer

Error code: AADSTS5000224

Receiving below error code when signing in The tenant 'Default Directory (af0b0146-6c55-4b5f-91a9-a04d144d8313)' has been deauthenticated and is no longer available. Try signing into another tenant from the dropdown below. Error message:…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-11T00:18:13.6733333+00:00
Emil Paul 0 Reputation points
answered 2026-11-11T07:53:06.1+00:00
Vasileios Dionysopoulos 741 Reputation points
0 answers

Personal Microsoft account associated with old Entra tenant — cannot access organization settings or leave

My personal Microsoft account works, including its current Microsoft Authenticator verification. However, it remains associated with an old organization, iiivvicom.onmicrosoft.com. Accessing that tenant prompts for an Authenticator registration I no…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-11T07:45:22.89+00:00
Jared Schraub 0 Reputation points
2 answers

8 digit code and not a 6 digit code

I need a 6 digit code to log into my college account and the authentication app is only giving me a 8 digit code. why can it not give a 6 digit code

Microsoft Security | Microsoft Authenticator
asked 2026-11-10T21:38:30.41+00:00
isabelle payne 0 Reputation points
edited an answer 2026-11-11T07:36:08.3333333+00:00
Helen Luu 3,655 Reputation points Independent Advisor
1 answer

Entra ID login with Auth0 rejecting domain for a personal account

I've configured an Entra application to use with Auth0 to provide authentication, configured to allow "Any Entra ID Tenant + Personal Microsoft accounts". It works perfectly with the email for a user in the tenant (i.e. the one ending with…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-10T18:33:35.2+00:00
James Cash 0 Reputation points
answered 2026-11-11T07:27:05.1133333+00:00
Paul Thomas 80 Reputation points