A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Azure lockout when switching smartphones
I'm trying to access an existing Azure account from a PC when my smartphone has recently been upgraded. I've established a passkey, but there is a second Authenticator prompt that is not triggering an access interaction on my (new) smartphone. Only…
Microsoft Security | Microsoft Authenticator
I have a new iPhone and now I cannot log into my business account on my Authenticator app.
Hi - I have a new iPhone and now I cannot log into my business account on my Authenticator app. What do I do?
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
My Authenticator no longer works
Hi, I recently changed phones and I can no longer use the Authenticator app to access my account on my iPad. I also can’t use any of the other verification tools for some reason. When I try to “fix” the authentication app I get the message seen in the…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
need help getting my authenticator back
so i had deleted the authenticator app and i redownloaded it but now all of the account i had link to it are now gone and im lock out of them now and i really need to get back into them so is there any way i can get them back?
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Is there security you sell for protection
Is there security u sell ? I recently got my Hotmail hacked where they got access to remand credit cards and mileage points
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
AI answer
Microsoft Authenticator login problem
Hello, I am having a problem with Microsoft Authenticator. I cannot complete the authentication process for my Microsoft 365 student account. I know my password, but I cannot complete the verification step, so I cannot access my account. I have tried to…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Microsoft Authenticator didn't recover backup
Hi, I tried to recover a backup (which on my old device had stated the recovery account, along with cloud backup enabled). When I tried to restore on my new android device, it stated there wasn't any backups to restore. Could anyone offer some advice or…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Microsoft Purview: Export Terms from the Legacy Glossary Experience — Functionality Not Working
Problem description I am trying to export glossary terms from Microsoft Purview's legacy/classic glossary experience. Despite having the data curator and full Purview admin permissions, the 'Export' button is not available, and glossary terms are not…
Microsoft Security | Microsoft Purview
A unified data governance solution that helps manage, protect, and discover data across your organization
How to fix a Purview Data Loss Prevention Solution Which Tracks PII Data When Emailing Outside Organization with Acknowledgement and Policy Tips
Having challenges designing a Purview Data Loss Prevention solution which tracks PII Data (ex: SSN) when end-users are emailing outside organization. Rule setup includes 'test' SSN and action user notification 'Policy Tip' and user override to…
Microsoft Security | Microsoft Purview
A unified data governance solution that helps manage, protect, and discover data across your organization
Microsoft Threat Modeling Tool - Manually added threats Interaction name changed to "Deleted"
When I manually add threats by right-clicking on the interaction name, the threat is added, and I am able to enter information. After saving, the Interaction name changes to "Deleted" so when you filter on the interaction name, manually added…
Microsoft Security | Intune | Security
Managing and enforcing security policies for devices and apps to protect organizational data through Intune
Locked out of Azure Portal after losing Authenticator phone – personal Microsoft account still accessible
I am the owner of a Microsoft personal account that I use to access my Azure subscription. I lost the mobile phone on which Microsoft Authenticator was registered. I now have a replacement phone with the same mobile number, but there was no Microsoft…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
How to contact Data Protection Team
Opened a ticket on 3/19 for an Admin account that is locked out. How long does it take to get the account unlocked? I am reading in forums up to a week. A Microsoft tech verified the account lock out yesterday and stated he would get back to us that day…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
error135011
how to resolve this error code 135011 is this about microsoft warmerror
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Is there a Microsoft complaints team?
Hi all, Looking to make a formal complaint and DPA complaint to get the ball rolling in the UK. The first step in a resolution that will finally have an outcome. I've tried every avenue possible for 3 years and Microsoft simply hang up and refuse to…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
What does enabling Periodic scanning by MS Defender do when a 3rd party Anti Virus is installed
I have a third party non-Microsoft Anti Virus, i.e. security suite like Norton or Mcafee, installed. Typically when a third party security provider is installed Microsoft's Defender gets disabled. However in Windows Security > Virus & threat…
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
Domainless SAML/WS-Fed identity provider user cannot login to the MS Teams desktop app
Hi, My tenant is configured with a domainless SAML/WS-Fed identity provider. We've invited a user with UPN "******@mypersonaldomain.com" and the invitation was redeemed successfully. This user was then invited to and has access to a Sharepoint…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
Deactivate DSPM for AI - Communication Compliance policy
Hello, It seems that a Communication Compliance policy was created accidentally by me (Purview Admin) while exploring the page DSPM for AI policies recommendations page. Could be one of the "One-Click policies" (DSPM for AI: Unethical…
Microsoft Security | Microsoft Purview
A unified data governance solution that helps manage, protect, and discover data across your organization
AI answer
Can the admins of my school-issued device see my Microsoft files if the system is based on Google?
I'm currently using a school-issued device, and I write a lot of fanfiction / short stories. Previously I've been using Google Docs [as it comes pre-installed on my device] with my school-provided Google account; but some of the content I've been writing…
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
File submission stuck "In progress" for 12 days — false positive report for developer's own installer
Hello, I submitted my own signed... — actually unsigned, first release — installer for false-positive re-evaluation on September 2, 2026. Submission ID: aa497c8c-5e93-4532-b2f7-046e6347ea8e, file name wordiv-setup.exe, detected as…
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
Microsoft Entra Connect Sync 2.6.84.0 - ContainerPicker UI error: embedded resource name mismatch in ContainerPicker.dll
After a clean installation of Microsoft Entra Connect 2.6.84.0, the Synchronization Service Manager throws the following error when attempting to select containers (OU filtering) via the UI: An error was encountered while selecting containers: Could not…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access