84,662 questions with Microsoft Security-related tags

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microsoft autentificator don`t see reserve copy (backup issue)

Hi, my name Anna. Nearly i`m reset settings of my telephone. I've done cloud backup on my microsoft autentificator. Account: ******@ukr.net But after reset settings on my pfhone, when i logging on autentificator app with this my account, app send to me…

Microsoft Security | Microsoft Authenticator
asked 2026-06-13T16:57:23.4966667+00:00
Анна Дейна 0 Reputation points
1 answer

I haven't got the authenticator app - so can get a code to access settings

I haven't got the authenticator app - so can get a code to access settings

Microsoft Security | Microsoft Authenticator
asked 2026-06-13T16:53:25.1233333+00:00
Jacqui Francis 0 Reputation points
answered 2026-06-13T16:53:36.4833333+00:00

AI answer

2 answers

I am locked out of my LinkedIn account due to my profile name not matching my government issued ID

I am locked out of my LinkedIn account due to my profile name not exactly matching my government issued ID. When I attempt to log on it takes me straight to the Authenticator page and then forces me into the Persona verification process which rejects my…

Microsoft Security | Microsoft Authenticator
asked 2026-06-13T16:23:08.1333333+00:00
John H 0 Reputation points
answered 2026-06-13T16:26:46.9533333+00:00
John H 0 Reputation points
1 answer

Running security scan manually

How do I manually run a security scan? I have a security problem with other scans trying to work on my computer. How do I manually run a security scan?

Microsoft Security | Microsoft Defender | Other
asked 2026-06-13T16:25:03.8+00:00
Jim Madewell 0 Reputation points
answered 2026-06-13T16:25:12.57+00:00

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0 answers

System Loop Bug: Account Recovery (CDOC) completely broken due to Primary Alias Deletion Exploit (Case ID: 7104253708)

This is the correct move. Adding this information is critical because it prevents the engineers from thinking you’ve "fixed" the problem yourself by just creating a new account. Here is the updated text. You can copy and paste this into the…

Microsoft Security | Microsoft Identity Manager
asked 2026-06-13T16:04:17.9966667+00:00
HenrySylver 0 Reputation points
edited the question 2026-06-13T16:25:09.25+00:00
HenrySylver 0 Reputation points
1 answer

My account was hacked and I can't apparently recover it since the hacker attached a 2FA to the account?

So I filled the recovery form that asks you about previous passwords, payment details etc. and got an email from Microsoft stating that they ignore these requests because I have 2FA enabled? How does that make any sense? It does not help that with a…

Microsoft Security | Microsoft Authenticator
asked 2026-06-13T14:48:26.5133333+00:00
Joona 0 Reputation points
commented 2026-06-13T15:54:04.1266667+00:00
Nathan Roberts (SN) 11,551 Reputation points Volunteer Moderator
0 answers

Blocked in device/MFA registration loop – CA policy requires compliant device (53003 / 53010)

Hi team, I’m unable to register a new phone or complete MFA/passkey setup due to Conditional Access blocking the registration flow. Observed errors On PC (Intune / registration flow): Error: 53003 (Blocked by Conditional Access) Correlation ID:…

Microsoft Security | Intune | Enrollment
asked 2026-06-13T15:15:08.12+00:00
Linwen Deng 0 Reputation points Microsoft Employee
answered 2026-06-13T15:15:26.9966667+00:00

AI answer

1 answer

Is there anyway to recover Microsoft Authenticator data?

A few weeks ago my instagram account was hacked, ao I changed password and added 2FA by using the authenticator. Yesterday I found out that my Facebook account which was connected to my ig account was also hacked (saw a log in in vietnam) so I thought my…

Microsoft Security | Microsoft Authenticator
asked 2026-06-13T15:12:23.1833333+00:00
Godwin Pacayra 0 Reputation points
answered 2026-06-13T15:12:35.78+00:00

AI answer

2 answers

Account Issue

I have a recent issue on my authenticator app, because I had two phones and one them was accessing my student portal that needed the authentication app. Now that phone was used immediately and my authentication for my student portal got accidentally…

Microsoft Security | Microsoft Authenticator
asked 2026-06-13T14:01:49.9333333+00:00
klein nogoy 0 Reputation points
answered 2026-06-13T15:12:23.2766667+00:00
Nathan Roberts (SN) 11,551 Reputation points Volunteer Moderator
2 answers

Account Hacked

My Microsoft account has totally been hacked. Notifications popped up from my email saying my account email had changed... then an SMS to say the number had been changed... and Microsoft Authenticator popped up to tell me Microsoft had been removed…

Microsoft Security | Microsoft Authenticator
asked 2026-06-12T20:26:35.9833333+00:00
Aaron Hul 0 Reputation points
commented 2026-06-13T13:59:20.27+00:00
Aaron Hul 0 Reputation points
1 answer

Problems moving authenticator to new phone

I got a new phone. Trying to get my authenticator loaded. Everything i try to recover from backup or login, it doesnt show anything and cant recover from my account. Can someone from msft please fix this?

Microsoft Security | Microsoft Authenticator
asked 2026-06-12T20:37:00.3766667+00:00
David Caylor 0 Reputation points
commented 2026-06-13T13:41:50.48+00:00
Nathan Roberts (SN) 11,551 Reputation points Volunteer Moderator
2 answers

Unable to open OneDrive personal vault in browser

I have lost my phone which had the authenticator for logging in to my microsoft account. I can still log in to OneDrive in the browser using one-time codes sent to my email, however if I try to open my personal vault (again in the browser), I am asked…

Microsoft Security | Microsoft Authenticator
asked 2026-06-13T06:47:08.9966667+00:00
Laus Bigum 0 Reputation points
edited an answer 2026-06-13T13:11:14.7533333+00:00
Nathan Roberts (SN) 11,551 Reputation points Volunteer Moderator
2 answers

How to get my 6 digit code to my new phone

I had backup my instagram account using your Microsoft authentication app and that phone was stolen. I have tried logging back in in all the apps but still the code is being sent to the stolen phone. I was asking for your assistance by sending me the 6…

Microsoft Security | Microsoft Authenticator
asked 2026-06-13T10:20:08.3466667+00:00
Leshan 0 Reputation points
edited an answer 2026-06-13T12:37:34.2266667+00:00
Nathan Roberts (SN) 11,551 Reputation points Volunteer Moderator
1 answer

Facing an issue while preparing a Intune Autopilot Preprovisioning

I have completed all app setups in Intune Autopilot Preprovisioning. After setup is complete, the device restarts automatically and then asks you to select the country and language. After clicking the Next button, it shows the message "Why did my PC…

Microsoft Security | Windows Autopilot
asked 2026-06-13T12:22:01.3033333+00:00
Manjeet Dilip Jangam 0 Reputation points
answered 2026-06-13T12:22:14.6966667+00:00

AI answer

1 answer

onPasswordSubmitListener breaks sign-in (AADSTS50000) on CIAM tenant even when user has no migration flag set

Hey, hoping someone has hit this. I'm trying to set up JIT password migration on a Microsoft Entra External ID (CIAM) tenant, basically copying users from an old Azure AD B2C tenant and migrating their passwords on first sign-in. I've followed the docs…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-05-21T21:05:38.6666667+00:00
Michael E 25 Reputation points
commented 2026-06-13T12:13:56.5766667+00:00
TU2 10 Reputation points
1 answer

Authenthicator problems

I'm having problems with the authenticator app and can't access my Microsoft account. I want to talk to live support, but there is no customer service whatsoever. What do I do?

Microsoft Security | Microsoft Authenticator
asked 2026-06-12T19:35:21.67+00:00
Joel Larson 0 Reputation points
answered 2026-06-13T11:39:18.2366667+00:00
MUSTAFA SALAH 1,550 Reputation points
2 answers

Account Recovery

So my other Microsoft account was compromised today, luckily I still have the account registered on my Authenticator app; however, the account's email and password has completely changed. And I can't change the information without first logging in using…

Microsoft Security | Microsoft Authenticator
asked 2026-06-12T21:51:06.4366667+00:00
Sydney Vo 0 Reputation points
answered 2026-06-13T11:06:32.8466667+00:00
Nathan Roberts (SN) 11,551 Reputation points Volunteer Moderator
1 answer

Hyper-V not being disabled

Hello and regards I have a very big problem I recently bought a Surface Pro 11 with an Intel CPU and I want to install vmware on it for EVE-NG but no matter what I do, there is a problem with VT-d and I have turned off hyper-v and memory integrity and…

Microsoft Security | Microsoft Defender | Other
asked 2026-06-13T07:15:49.5+00:00
65690449 0 Reputation points
answered 2026-06-13T11:05:15.5133333+00:00
Marcin Policht 92,045 Reputation points MVP Volunteer Moderator
1 answer

Ticket [Mod Removed] did not resolve issue

As the ticket shows, got multiple unautorized authenticator requests so changed my alias and password, created new email alias and getting multiple authenticator requests again on that new email that was never used before.

Microsoft Security | Microsoft Authenticator
asked 2026-06-12T22:09:15.2733333+00:00
John Johann 0 Reputation points
edited the question 2026-06-13T10:16:14.0333333+00:00
Nathan Roberts (SN) 11,551 Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Authenticator App Notifications

I repeatedly get notifications as if someone is trying to log into my Microsoft account or possibly another account I use my 2FA for. It just asks me if I want to deny the log in or select a number to complete the sign. Obviously I deny it every time . I…

Microsoft Security | Microsoft Authenticator
asked 2026-06-11T16:19:01.5533333+00:00
Ryan Brink 25 Reputation points
edited a comment 2026-06-13T09:59:49.4933333+00:00
Nathan Roberts (SN) 11,551 Reputation points Volunteer Moderator