A cloud-based identity and access management service for securing user authentication and resource access
Sole Global Administrator locked out of Azure tenant due to lost MFA access
Hello, I am the sole Global Administrator of my personal Microsoft Entra ID / Azure tenant. I can still sign in to my Microsoft account, but when I switch to my private Azure directory, I am required to verify my identity using Microsoft Authenticator.…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Can’t access my email account due too verification codes
Hello how can someone help me I can’t get into my email account as I don’t have access too mobile number and email that is registered for the verification codes like who can I actually contact too fix this problem I really need it back please
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Repeated Microsoft Authenticator prompts on iPhone when not signing in
I’ve recently started getting repeated Microsoft Authenticator prompts on my iPhone even when I’m not actively signing into anything. Sometimes it happens multiple times a day. A few questions: Is this usually caused by a background sign-in attempt…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Entra PassKey Registration Issue || PassKey Not Registered
Hi there, I'm trying to register the PassKey of Windows. Have enabled the Passkey under our Entra --> Protection --> Authentication Methods --> FIDO Default Profile --> All Users Entra Passkey For Windows (Custom Profile). When I went to My…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Question about outlook sign in
I’m locked out of an outlook account, I am logged in on my laptop but my phone needs an Authenticator app and the app is logged out of the account. Is there a way to verify my email my just sending a code to my email and I can verify on my laptop?
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
My Azure account has been incorrectly bound to a tenant that does not actually exist.
My account shows no tenants in the “Switch Directory” page, but at the same time it appears to be inside a tenant where I have no permissions. Currently, I cannot create a new tenant, nor can I leave this non‑existent tenant. Whenever I sign in to the…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Reset Personal Azure MFA
I am trying to log into my personal Azure subscription. After the initial authentication, it asks for a code from Authenticator. The Authenticator app shows 8‑digit codes, but Azure expects 6‑digit codes - Push notifications never arrive - “Use another…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Microsoft account unable to be logged into. flagged for "unusual activity" unable to recover account using online form.
Hello, Im seeking inside help to recover my xbox account. I attempt to log onto my account and enter the username and password and am met with a redirect to account.live.com to enter in information in order to recover the account. After entering in as…
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
Microsoft Authenticator - Unable to recover 'your backup is not stored with this email'
I've recently factory reset my phone (OnePlus 5T) and am now unable to recover my backup. Before resetting my phone, I made sure that cloud backup was enabled and I'm sure the recovery account was assigned to my primary email account. However,…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Microsoft defender security locked my computer can't do anything
I received error message saying Microsoft defender security center found infected files. It locked my computer can't do anything. the pointer is gone I can't do anything. Q&A says to download a fix it but I can't click anything. I shut down my…
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
Windows defender never finishes full scan and offline scan
When running a full scan, my windows defender always stuck at 80% or nearly 2 hour after i start scanning. While running offline scan will give me a fail error message after finishing the scan and prompt me to restart the PC. Quick scan works fine…
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
Password reset: On-premises integration - writeback issues
SSPR on premises writeback is failing for the whole tenant which is hybrid. Entra admin center - identity protection dashboard - password reset - on-premises integration shows a pink banner on top saying - Unfortunately it looks like we can't connect to…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Admin account blocked due to deleted MFA account App.
Hi Guys, I accidentaly delete my MFA account on Authenticator App by MS. Now i can't authentify myself to login to EntraID. Is there any way to resolve this problem ? Thanks
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Urgent: My Microsoft Account Was Hacked and Primary Alias Was Changed. #hacked
I am writing to report that my Microsoft account appears to have been compromised by an unknown person. I received the attached email stating that my primary alias was changed from ******@outlook.com to ******@outlook.com. I did not make or authorize…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Sole Global Admin Locked Out - MFA Loop - Automated Phone Support Fails.
Hello Microsoft Support Team, I am the Sole Global Admin for my Azure/Microsoft Entra tenant. I am completely locked out of the web portal due to an MFA loop. I recently restored my phone, and the Microsoft Authenticator app lost its connection to my…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Receiving unprompted Authenticator notifications
Hello, it has been happening for a while now but at a random pace I’m receiving Authenticator notifications as if someone else was trying to use my credentials somewhere. Unfortunately the app doesn’t help me track what account is compromised and if it…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Graph sensitivity labels seem frozen
Since around 20 August, Microsoft Graph has served a frozen snapshot of my tenant's sensitivity labels and has not reflected a single change since, in any direction. Labels created and published after that date never appear (404 on a single GET, and 400…
Microsoft Security | Microsoft Graph
An API that connects multiple Microsoft services, enabling data access and automation across platforms
How to remove smtp Proxy address of user without exchange license
I need to remove a Proxy address of a user and that user don't have mailbox or exchange license. Is there any way to remove proxy address using PowerShell commands connecting through AzureAD or EntraID instead Exchange Online? I don't have license to…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Microsoft account repeatedly asks for sign-in verification but requires an Authenticator app I don't have
I keep receiving repeated requests to enter the credentials for the email account associated with my Microsoft account. I also receive a push notification saying: "Check your Microsoft account. We couldn't connect to your Microsoft account. Tap…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Minecraft Services HTTP 403 “Invalid app registration” – Minelys third-party Minecraft Java launcher
Hello, I am developing a third-party Minecraft: Java Edition launcher called Minelys Launcher. Microsoft authentication itself is working correctly. The user can successfully sign in with their Microsoft account, and our authentication flow successfully…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access