Managing external identities to enable secure access for partners, customers, and other non-employees
Custom claims provider (TokenIssuanceStart) not invoked during External ID user sign-in — endpoint receives zero requests despite ClaimsMappingPolicy attached
Summary Microsoft Entra External ID custom authentication extension registered for the TokenIssuanceStart event is not being invoked during user sign-in. The endpoint is reachable and returns 200 on direct POST, but App Insights and the App Service raw…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
AI answer
Disabling Microsoft Authenticator for test accounts in Microsoft Entra ID
In Azure, I have provisioned a couple test accounts in Microsoft Entra ID to test some RBAC features. When I'm trying to log on these test accounts for the first time, I'm always getting asked to set up the Microsoft Authenticator app for them. But since…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Microsoft account hacked need help getting new password only have email and phone number don’t have authentic or
Hello I’ve been STRUGGLING with trying to get my password reset on the email ******@aol.com so I can use my Xbox account I’ve had for ten years. This past Saturday I tried to log in said password was incorrect I tried lower and uppercase, still incorrect…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Invitations are blocked for this directory due to suspicious activity - New tenant
Hello Microsoft Support, We are experiencing a critical issue with our Azure AD tenant. All B2B guest invitations are failing with the following error: "Invitations are blocked for this directory due to suspicious activity. Please contact Microsoft…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Invitations are blocked for this directory due to suspicious activity. Please contact Microsoft support for help.
https://learn.microsoft.com/en-us/answers/questions/5876685/invitations-are-blocked-for-this-directory-due-to Getting the same tenant wide block as above when bulk inviting users to a new tenant. Opened Support case for a week - no response
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
Emails from Microsoft are in Chinese, settings have always been set to English
Hello, I can not figure out how to get in touch with support and I have been trying for YEARS to get this issue resolved. Every email I get from Microsoft (to my gmail account) always come in Chinese. I live in the USA and my settings have always been…
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
AI answer
Troubleshooting Microsoft External ID custom authentication extensions
Hello I have setup a new external id tenant. I have two customer authentication extensions AttributeCollectionSubmit TokenIssuanceStart Each call different endpoint on the same api. I setup external ID to federate to my production Entra ID. I then…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
Account hacked and recovery sign in tools not helping; Alias email changed and microsoft security blocked on gmail
I am currently trying everything I can to recover my microsoft acount. Every time I fill in my email with my passkey or simply just type it, microsoft claims it doesnt exist. I have countless emails and reciepts of proof that I have a microsoft account…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Enable App Password
How do you enable App Password for a user or security group?
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
No Authenticator Backup option in Settings
I set up MS Authenticator a long time ago on my iPad and remembered having a backup toggle in settings. It is not there today. I was checking my backups and ensuring I have recovery codes for all my Authenticator apps. Authenticator is set for backup…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
BIOS Firmware Update Installed Despite Intune Driver Block Policy
Intune policy configured to block driver updates; however, the device still received and installed a BIOS/firmware update. Why ?
Microsoft Security | Intune | Other
Other Intune-related topics, including unsupported scenarios and platform-specific behaviors
AI answer
Unable to connect Microsoft Sentinel workspace to Defender portal as Primary workspace
Hello, We are unable to connect a Microsoft Sentinel workspace to the Microsoft Defender portal and set it as the Primary workspace. Error shown in Microsoft Defender portal: "Failed to connect primary workspace" "Couldn't connect…
Microsoft Security | Microsoft Sentinel
A cloud-native SIEM solution that provides intelligent security analytics and threat detection across systems
How to change easy on the SCCM Server , the WSUS Server from http to https
Hi, I have a SCCM Server with WSUS Server on the same machine with Windows Server 2025. Now I want to change the WSUS Server from http to https. Is that easy or is there any step by step guide? I have to be 100% sure after change from http to https, my…
Microsoft Security | Intune | Configuration Manager | Updates
Managing and deploying updates via Configuration Manager
Intune App Deployment Troubleshooting
Hello, I have deployed a Win32 app through Intune. It is a simple app (Chrome), using an MSI installer. I have about 45 devices that have successfully installed the app and 36 that have errored out with this error "Fatal error during installation…
Microsoft Security | Intune | Application management
Managing apps and software deployment through Microsoft Intune
How do I regain access to my account when I am the only global administrator?
I am writing to request immediate assistance with regaining access to our organization's Microsoft 365 business account. I am currently the only global admin for our domain. Unfortunately, I am locked out of the account because I was unable to complete…
Microsoft Security | Microsoft Entra | Other
Additional Microsoft Entra services and features related to identity, access, and network security
AI answer
Windows Script disappeared
{ "shellProps": { "sessionId": "5e2e1d2139b941c982cc6f0cd14a0437", "extName": "Microsoft_Intune_DeviceSettings", "contentName": "ConfigureWMPolicyMenuBlade", …
Microsoft Security | Intune | Configuration
Setting up and managing device configurations using Intune
Microsoft Authenticator Sign-in Loop
I’m currently trying to log into a business email that needs a Microsoft Authenticator code to verify my login however when I’m on the app I’m also signed out of that same Authenticator app so I’m stuck in an endless loop of not being able to verify the…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Error message Error code: interaction_required Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity.
Sign-in failed Error code: interaction_required Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
cant't log in
the phone who i have on it the Microsoft azure is Samsung note 10 plus and it's rooted so when i want to approve the code or take the code from it i got this screen so how i can log in now!!
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Sole Global Admin locked out of account because new phone and authenticator 2fa loop
I'm the only global admin for a Microsoft 365 Business. I got a new phone and I'm locked out of my Microsoft Authenticator. I'm now stuck in a 2FA loop I cannot fix. I have a backup email address and phone number associated with the account, but none of…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access