Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,666 questions
0 answers
Celular Estragou
Meu celular estragou e perdi acesso ao microsoft authenticator, sou o unico administradodor da minha conta corporativa e não consigo acessar, como posso recuperar minha conta?
Microsoft Security | Microsoft Authenticator
asked
2026-10-16T20:41:33.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 62%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Crisnamurti Vale
0
Reputation points
asked
2026-10-16T20:41:33.2866667+00:00
Crisnamurti Vale
0
Reputation points
0 answers
Authenticator app login fail
I’m trying to login to my outlook app on iOS. My Authenticator app is also logged out and needs me to sign in. I cannot sign in due to not being able to access codes from my Authenticator app while trying to sign in.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,666 questions
asked
2026-10-16T19:31:46.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 42%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
Kyler Brewer
0
Reputation points
asked
2026-10-16T19:31:46.09+00:00
Kyler Brewer
0
Reputation points
0 answers
Personal Account Being Treated Like an Enterprise Account: Unable to Log In
I have an ongoing problem that my Personal Azure account (gmail) is being treated like it is an enterprise account which is preventing me from logging into my Azure account.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,666 questions
asked
2026-10-16T17:57:14.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 59%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
Lars Liden
0
Reputation points
asked
2026-10-16T17:57:14.9266667+00:00
Lars Liden
0
Reputation points
0 answers
Cloud drive mapper is not mapping onedrive shortcuts
The call we are doing to Graph API is http://graph.microsoft.com/v1.0/search/query We would expect this to return a list of the users shortcuts but it is returning 0 (here is the response) { "value": [ { …
Microsoft Security | Microsoft Graph
Microsoft Security | Microsoft Graph
An API that connects multiple Microsoft services, enabling data access and automation across platforms
14,223 questions
asked
2026-10-16T15:34:19.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 69%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVP%3C/text%3E%3C/svg%3E)
Vijayakumar Parthiban
0
Reputation points
asked
2026-10-16T15:34:19.8166667+00:00
Vijayakumar Parthiban
0
Reputation points
2 answers
Unable to Access Personal Azure Entra Tenant – MFA Lockout – Need Data Protection Team Assistance
Hello Microsoft Support, I need assistance recovering access to my personally created Azure/Microsoft Entra environment. My personal Microsoft account works correctly, but Azure Portal and Microsoft Entra Admin Center both require Microsoft Authenticator…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,362 questions
asked
2026-10-15T13:56:35.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 68%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Avadesh Chauhan
5
Reputation points
commented
2026-10-16T14:32:29.0933333+00:00
Avadesh Chauhan
5
Reputation points
1 answer
MS Auth App on iphone keeps getting hit
Hello, the MS Auth app on my iphone is getting hit with sign in requests constantly. How can we determine who is hitting it? they are obviously trying to break into something, Thanks in advance.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,666 questions
asked
2026-10-16T14:27:58.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 49%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWD%3C/text%3E%3C/svg%3E)
Warren Dalton
0
Reputation points
answered
2026-10-16T14:28:14.34+00:00
AI answer
1 answer
One of the answers was accepted by the question author.
Can't log into Azure.com using my personal account
The codes on my authenticator for my personal account are 8 digits and Azure MFA are fewer digits. I can't log a ticket until I log in Im the only Global Administrator, i read i need help from Microsoft’s Data Protection to restore access
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,362 questions
asked
2026-10-14T15:39:19.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 37%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHP%3C/text%3E%3C/svg%3E)
Henrry Portilla
25
Reputation points
accepted
2026-10-16T14:26:21.8366667+00:00
Henrry Portilla
25
Reputation points
1 answer
How to get a QR code to scan for Authenticator App Verification
I got a new phone, and I am needing to get into my Authenticator app. The app keeps giving me a two digit code but will not give me a place to enter it. There is an option to scan a QR code but I do not know where to locate the QR code to scan.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,362 questions
asked
2026-10-16T14:21:09.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 81%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
BUCUREL, CORA
0
Reputation points
answered
2026-10-16T14:21:24.8+00:00
AI answer
0 answers
How to fix AADSTS90014: The required field 'request' is missing from the credential. Ensure that you have all the necessary parameters for the login request.
I am receiving this message when I try to open an attachmet please help Troubleshooting details If you contact your administrator, send this info to them. Copy info to clipboard Request Id: 0fea1676-1530-4be2-8298-1e509c860900 Correlation Id:…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,666 questions
asked
2025-09-18T19:06:02.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 64%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Angela German
0
Reputation points
commented
2026-10-16T14:09:38.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 99%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESZ%3C/text%3E%3C/svg%3E)
Sagar Zine
0
Reputation points
0 answers
Bucle en Microsoft Authenticator
Quiero ingresar con mi cuenta de la UANL en la aplicación de authenticator pero al registrar la cuenta me sale que debo ingresar un codigo de verificación de la misma aplicación authenticator ¿Qué puedo hacer?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,666 questions
asked
2026-10-16T13:51:23.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 38%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
Diego Perez
0
Reputation points
asked
2026-10-16T13:51:23.4866667+00:00
Diego Perez
0
Reputation points
1 answer
Blocked Account
hello. my account has been blocked how can I fix it. it is asking me to prove that I'm a human, "press and hold" that's not working also.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,666 questions
asked
2026-10-16T13:20:28.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 77%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
Tonyann K Jones
0
Reputation points
answered
2026-10-16T13:20:44.45+00:00
AI answer
1 answer
Authenticator app
I got a new phone now my Authenticator app doesn’t work why is that. It keeps saying input code but it never sends a code. Then I’m forced to log back out.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,666 questions
asked
2026-10-16T12:47:58.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 85%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Miracle Jones
0
Reputation points
answered
2026-10-16T12:48:16.35+00:00
AI answer
0 answers
Singing my app - Microsoft Authenticator issue
Hello I can't authenticate my app because I'm in sone stupid Microsoft loop. I have validated by identify but no matter what I do I cannot get it to connect to Microsoft Authenicator. The QR code cannot be scanned by Authenticator and it prompts for name…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,666 questions
asked
2026-10-16T12:43:16.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 67%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
RW
0
Reputation points
1 answer
Child account stuck in an orphaned Microsoft Family group / Cannot leave
Hello, My child's account accidentally joined a phantom/other family group where the organizer is no longer accessible. Because of this, the account is stuck and cannot leave the current family group to join back into our primary group (showing an error…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,666 questions
asked
2026-10-16T12:27:18.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Ярослав Кіндрат
0
Reputation points
answered
2026-10-16T12:29:05+00:00
AI answer
1 answer
Emergency Access (Break-Glass) Accounts Prompted for MFA Registration Despite All Exclusions Configured
We are investigating an issue with two cloud-only emergency access (break-glass) Global Administrator accounts in Microsoft Entra ID. When signing in to either account, we receive the following prompt: "Let's keep your account secure. We'll help…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,362 questions
asked
2026-10-16T11:54:32.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 49%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Kishor kumar Reddy Akki
50
Reputation points
answered
2026-10-16T11:56:20.03+00:00
AI answer
0 answers
windows update error encounterd ! what is this and how can i fix this problem ?
Subject: Windows Update Error – Realtek Semiconductor Corp. Driver Update (6.0.9929.1) Dear Microsoft Support Team, I am experiencing an issue with Windows Update on my PC. When I check for updates, Windows displays an error for the following…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,666 questions
asked
2026-10-16T11:38:42.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 75%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Dhruv Singh
0
Reputation points
asked
2026-10-16T11:38:42.1966667+00:00
Dhruv Singh
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Unable to complete MFA to sign in — SMS and voice both fail with error 399287, Authenticator device lost, sole admin
I am locked out of MFA and cannot sign in to the Azure portal / switch into the directories where I am the administrator. Background: I switched phones and could not recover Microsoft Authenticator (cloud restore lists the work account but cannot…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,362 questions
asked
2026-06-08T15:31:31.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 86%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EU%3C/text%3E%3C/svg%3E)
Uri
40
Reputation points
commented
2026-10-16T11:28:00.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 6%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Helena Cunha
0
Reputation points
3 answers
One of the answers was accepted by the question author.
Unable to Access Microsoft 365 Admin Center – MFA SMS OTP Not Received (Error Code 399287)
**Dear Microsoft Support Team, **I am unable to access the Microsoft 365 Admin Center due to a multi‑factor authentication (MFA) verification failure. This issue is preventing me from performing critical administrative actions, including renewing…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,362 questions
asked
2026-04-27T09:53:53.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 8%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Sales
40
Reputation points
commented
2026-10-16T11:22:16.4533333+00:00
Helena Cunha
0
Reputation points
0 answers
It keeps saying use approve a request on my microsoft authenticaor app or use a verification code
I have never setup the authenticator app and no verification code can be received too. how can i login to microsoft ? how to reset and have the authenticator app?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,666 questions
asked
2026-10-16T11:07:53.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 43%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Suzy Sun
0
Reputation points
1 answer
Locked out of Azure by MFA on a personal Microsoft account – only admin, need tenant recovery and subscription cancellation
My Azure subscription was created with a personal Microsoft account. The directory (tenant) has only me as administrator. Microsoft Authenticator no longer holds the registration for that directory (the entry was lost with an earlier phone), and no other…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,362 questions
asked
2026-10-13T11:26:03.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 56.00000000000001%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFL%3C/text%3E%3C/svg%3E)
Fredrik Lian
0
Reputation points
commented
2026-10-16T11:06:09.81+00:00
Fredrik Lian
0
Reputation points