Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,596 questions
2 answers
How can I stop Fraudulent Authenticator Requests
I have researched and followed all recommended solutions but I still keep getting fraudulent Authenticator requests. I change my password regularly, I have forced a log out of all devices multiple times, I have tried to report the issue, and nothing…
Microsoft Security | Microsoft Authenticator
asked 2026-06-14T19:15:08.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 31%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENA%3C/text%3E%3C/svg%3E)
Nico A Harold
0
Reputation points
answered 2026-06-14T19:54:17.06+00:00
Nathan Roberts (SN)
11,636
Reputation points
Volunteer Moderator
1 answer
How to manually log into the authenticator app?
I would like to be able to a cess the authenticator without face recognition. I would like to use a passkey or a password, not my face. Thank you!
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,596 questions
asked 2026-06-14T19:46:29.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 49%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
paty prieto
0
Reputation points
commented 2026-06-14T19:49:18.8866667+00:00
paty prieto
0
Reputation points
1 answer
How to remove two step verification?
Hello, i keep trying to remove the two factor authentication because it was on my old phone which i no longer have access to. I still have the mail, but i need the authenticator app to log in aswell. When i try to remove it, it states i have to wait 30…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,596 questions
asked 2026-06-14T19:21:15.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 22%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
kamber lund
0
Reputation points
commented 2026-06-14T19:41:07.97+00:00
kamber lund
0
Reputation points
1 answer
Personal MSA stuck as guest in former employer's Entra ID tenant — cannot leave; Conditional Access blocks all sign-in paths
Personal MSA stuck as guest in former employer's Entra ID tenant — cannot leave; Conditional Access blocks all sign-in paths Details (paste this): My personal Microsoft account was added as a guest user in a former employer's Microsoft Entra ID tenant…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
3,992 questions
asked 2026-06-14T19:39:35.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 42%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETG%3C/text%3E%3C/svg%3E)
Timothy Genser
0
Reputation points
answered 2026-06-14T19:39:59.87+00:00
AI answer
2 answers
Unable to Download Protected Files from Word Online
Hi, We are experiencing an issue with Sensitivity Labels in SharePoint Online. When a document has a Sensitivity Label with encryption (Control Access) enabled, users cannot use "Download a Copy" or "Create a Copy Online" in Word…
Microsoft Security | Microsoft Purview
Microsoft Security | Microsoft Purview
A unified data governance solution that helps manage, protect, and discover data across your organization
2,086 questions
asked 2026-06-14T18:40:16.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 45%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Mikołaj Kasztelan
0
Reputation points
answered 2026-06-14T19:27:07.85+00:00
Vasil Michev
127K
Reputation points MVP
Volunteer Moderator
1 answer
Facing an issue while preparing a Intune Autopilot Preprovisioning
I have completed all app setups in Intune Autopilot Preprovisioning. After setup is complete, the device restarts automatically and then asks you to select the country and language. After clicking the Next button, it shows the message "Why did my PC…
Microsoft Security | Windows Autopilot
Microsoft Security | Windows Autopilot
A service that simplifies device provisioning and setup for end users, enabling zero-touch deployment
550 questions
asked 2026-06-13T12:22:01.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 68%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Manjeet Dilip Jangam
0
Reputation points
commented 2026-06-14T19:13:15.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 69%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
Rahul Jindal
11,631
Reputation points
1 answer
HELP locked out of my business account because I got a new phone and MFA won't work
I need help getting into my business account. I got a new phone and do not have access to my old phone that the authenticator app was on. There are no other administrators and no other MFAs set up. It is a .onmicrosoft.com tenant. I cannot access the…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,596 questions
asked 2026-06-14T18:59:45.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 36%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kathryn Lankton
0
Reputation points
answered 2026-06-14T19:00:12.7966667+00:00
AI answer
1 answer
Windows 10 Security Update KB5087544 causing freezing issues
My Dell Desktop recently started freezing up after exactly 5 mins. I uninstalled Windows 10 Security Update KB5087544 and that seems to have solved the problem, until my computed updated the security update again. Is any one else having an issue with…
Microsoft Security | Windows Autopilot
Microsoft Security | Windows Autopilot
A service that simplifies device provisioning and setup for end users, enabling zero-touch deployment
550 questions
asked 2026-06-14T18:29:32.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 30%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Paul Becker
0
Reputation points
answered 2026-06-14T18:29:43.0733333+00:00
AI answer
1 answer
Microsoft authenticator codes
I lost my phone now when i try to add my school account to the new phone on my microsoft authenticator, it keeps on asking for the code that appears on the app of which i have no access to at the moment. So i wanna know if is it possible to recieve the…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,596 questions
asked 2026-06-14T18:25:30.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 42%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
avelile mfenqa
0
Reputation points
answered 2026-06-14T18:25:43.2066667+00:00
AI answer
1 answer
Unexpected Microsoft Authenticator Sign-in Requests Even With 2FA and Passwordless Enabled
For the past 2-3 days, I have been receiving 1–2 random sign in requests per day on my Microsoft Authenticator app. Normally I only get these requests when I actually try to sign in somewhere and need to approve the login, but in this case I am not…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,596 questions
asked 2026-05-20T13:34:27.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 93%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Abdul Rasheed
10
Reputation points
commented 2026-06-14T18:07:18.3933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 98%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Tatia Schmidt
0
Reputation points
1 answer
I am locked out of my Azure subscription due to a Microsoft Authenticator issue after changing phones.
I am locked out of my Azure subscription due to a Microsoft Authenticator issue after changing phones. Symptoms: Password authentication succeeds. Microsoft Authenticator push notifications succeed. Azure Portal then requires a 6-digit verification…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,729 questions
asked 2026-06-14T18:04:58.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 78%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIH%3C/text%3E%3C/svg%3E)
Iain Hinchliffe
0
Reputation points
answered 2026-06-14T18:05:18.7566667+00:00
AI answer
1 answer
Cannot get logged in, cannot get authenticator app to work
I am unable to log into my school work account. I have downloaded the authenticator app, but when I go to use it, it tells me to use the code from my phone... I AM ON MY PHONE! I am not receiving any code, I cant get signed in and I cannot do my work.…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,596 questions
asked 2026-06-14T17:13:07.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 65%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Rhuie Ryan
0
Reputation points
answered 2026-06-14T17:13:23.5833333+00:00
AI answer
0 answers
Sole Global Admin locked out of Microsoft Entra tenant — MFA inaccessible, no backup method
I'm the only Global Administrator of my Microsoft Entra (Azure AD) tenant and I'm locked out because my only MFA method is gone. Tenant / Directory: hienaws.com Locked admin account (UPN): [******@hienaws.com] What happened: My only registered MFA…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,729 questions
asked 2026-06-14T17:07:26.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 42%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHD%3C/text%3E%3C/svg%3E)
Hien Duong
5
Reputation points
asked 2026-06-14T17:07:26.6233333+00:00
Hien Duong
5
Reputation points
1 answer
microsoft autentificator don`t see reserve copy (backup issue)
Hi, my name Anna. Nearly i`m reset settings of my telephone. I've done cloud backup on my microsoft autentificator. Account: ******@ukr.net But after reset settings on my pfhone, when i logging on autentificator app with this my account, app send to me…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,596 questions
asked 2026-06-13T16:57:23.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 64%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Анна Дейна
0
Reputation points
edited a comment 2026-06-14T16:18:43.9066667+00:00
Анна Дейна
0
Reputation points
1 answer
One of the answers was accepted by the question author.
azure account restore
I accidentally made my account internal instead of external and I want to fix it please. [Moderator edit: Changed tags from: Azure | Azure Role-based access control ]
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
3,992 questions
asked 2026-06-14T11:20:25.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 68%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Storm Maddern
20
Reputation points
accepted 2026-06-14T15:55:51.1966667+00:00
Storm Maddern
20
Reputation points
2 answers
Global Admin locked out of Microsoft 365 tenant due to MFA loop — requesting Data Protection Team attention
Hello, I am the global admin and sole user of a Microsoft 365 tenant created automatically when I signed up for Microsoft Fabric/Power BI using my custom domain email. I am completely locked out due to a broken MFA loop: Signing in on PC requires…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,729 questions
asked 2026-06-10T09:25:31.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 96%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPD%3C/text%3E%3C/svg%3E)
Pallab Dey
0
Reputation points
edited a comment 2026-06-14T15:29:27.6133333+00:00
Pallab Dey
0
Reputation points
2 answers
Global Admin Locked out
Hi, I’m locked out of my own company's Microsoft 365 (M365) admin account because I accidentally deleted the M365 account from the MS Authenticator phone app. I no longer have access to it now. Prior to that I suspect that hacking attempts were made…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,596 questions
asked 2026-06-10T08:31:14.49+00:00
Nik A Hafiz
0
Reputation points
commented 2026-06-14T15:14:20.45+00:00
Nik A Hafiz
0
Reputation points
1 answer
I am trying to fix my MFA and in doing so I have locked my business account
i upgraded my mobile phone and since then I cannot access my work emails on my phone. In trying to fix this problem I reset my microsoft account today on my PC and I have now locked myself out of my emails etc on my PC. It all seems a problem with the…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,729 questions
asked 2026-06-14T14:56:33.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 28.000000000000004%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
jeanette farrow
5
Reputation points
commented 2026-06-14T15:09:14.4766667+00:00
Nathan Roberts (SN)
11,636
Reputation points
Volunteer Moderator
1 answer
Adding Account to Authenticator
I am trying to access my Administrator account. We are now forced to use MFA To access the account, I need to enter the code shown in Microsoft Authenticator. Unfortunately, the account is not in authenticator, I try to add it to authenticator, it…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,596 questions
asked 2026-06-14T14:51:30.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 63%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
Neil Capper
0
Reputation points
commented 2026-06-14T15:07:12.97+00:00
Nathan Roberts (SN)
11,636
Reputation points
Volunteer Moderator
1 answer
can't sign in to innovation studio
Dear Microsoft Hackathon Admin Team, I am trying to submit my final project for the Microsoft Agents League Hackathon before today's deadline (June 14, 2026). However, I am completely blocked from logging into the Innovation Studio portal due to an Azure…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
3,992 questions
asked 2026-06-13T22:29:47.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 35%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
sk ayesha
0
Reputation points
edited the question 2026-06-14T14:36:19.42+00:00
Nathan Roberts (SN)
11,636
Reputation points
Volunteer Moderator