A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Microsoft Authenticator
I cannot sign into my Authenticator app, I have entered a code sent via email but it will not send me a code by text and I am now stuck; I can log into my email, or approve sign in requests for programs in the app. Please help!
Microsoft Security | Microsoft Authenticator
Hi Team, We would like to raise a support case for clarification and guidance on the following Microsoft Defender XDR alerts: Alert ID 2845536 – Unfamiliar sign-in properties involving one user Alert ID 2825455 – Possibly compromised service principal acc
Hi Team, We would like to raise a support case for clarification and guidance on the following Microsoft Defender XDR alerts: Alert ID 2845536 – Unfamiliar sign-in properties involving one user Alert ID 2825455 – Possibly compromised service principal…
Microsoft Security | Microsoft Defender | Microsoft Defender for Identity
A security solution that detects identity-based threats and suspicious activities in on-premises Active Directory environments
Authenticator App
Hello I'm receiving an increasing number of messages from the Authenticator app that I didn't trigger, and they're only coming from the USA, even though I live in Switzerland. What I've already done: Successfully changed my password Logged out of all…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
access issues for our staff
Unable to use authenticator app to allow me to log in it sends me in a loop and the advice to use QR code doesnt work because i am unable to create a QR code
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Assign Exchange Online Retention Policies via Azure Automation Runbook
Hi Team, We are developing an automation solution to assign Exchange Online Retention Policies to users automatically based on their Department. Environment Microsoft 365 / Exchange Online Microsoft Purview Azure Automation Runbook Managed Identity…
Microsoft Security | Microsoft Purview
A unified data governance solution that helps manage, protect, and discover data across your organization
Unable to switch directory in microsoft azure portal
Hello I got my personal Microsoft directory and one I was invited to, when trying to switch to my personal directory I'm asked to enter a 6 digit MFA but on my Microsoft authenticator on my phone the code it 8 digit. There are no other options to…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Azure admin account lost after EXT conversion
Hi, I had an account at ******@mycompany.com to access my Azure portal. I also had a personal account with the same address to access my Microsoft account. I requested to integrate the Azure tenant from the Power Platform, thinking they would merge. In…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
How to remove Microsoft account from desktop.
“I can’t remove my Microsoft account from my desktop. I’ve tried removing the device from my Microsoft account, but it still won’t be removed.tried everything
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
Azure for Students account cannot access Microsoft Entra ID and User Management
I am an LPU student using an active Azure for Students subscription, verified with my official LPU student email address. I am unable to access Microsoft Entra ID and the Users/User Management section. When I try to access it, I receive the error “401 –…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
New Claims Matching Expression (Preview) federated credentials fail to create on any app/pattern, while pre-existing ones of the same type still work
Description Creation of new Claims Matching Expression (Preview) federated credentials fails for the GitHub Actions issuer across every variation tested -different literal values, different wildcard positions, and two different app registrations,…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
How to exclude MS Authenticator from a Block CAP on personal devices?
I have created a CAP that blocks the usage of all resources on personal devices (iOS and Android). One of the resources we want to allow on personal devices is Microsoft Authenticator App. I haven't found a way to exclude this resource. Is there a way to…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Personal Microsoft account – repeated unauthorized Authenticator sign-in requests not shown in Recent Activity
I am receiving repeated unauthorized Microsoft Authenticator sign-in requests for my personal Microsoft account. The most recent attempt occurred on 14 August 2026 at approximately 07:36 CEST (UTC+2). Authenticator showed: Account:…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Sole Global Administrator Locked Out Due to Lost Microsoft Authenticator Device - Request for MFA Reset / Tenant Recovery Assistance
Hello Microsoft Support Team, I am requesting urgent assistance with a Microsoft Entra ID tenant lockout. Issue Summary I am the sole Global Administrator of my Microsoft Entra ID tenant. My Microsoft Authenticator app was registered on a device that…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Authenticator app login
I recently changed my phone and I no longer have access to my old Microsoft Authenticator setup. I’m trying to log in to my school Microsoft account, but it asks me to approve the sign-in request in the Microsoft Authenticator app. The Authenticator app…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Users still showing as "External" in Teams after configuring trusted/allowed domain
Hello Support, I completed the following steps to add an external organization to the trusted list for Microsoft Teams: Microsoft Entra admin center > Identity > External Identities > Cross-tenant access settings > Organizational settings:…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
IE mode window closes immediately after client certificate selection on Microsoft Entra ID joined devices, but works on AD joined devices
Hello, We are investigating an issue with a legacy website opened in Microsoft Edge IE mode. The website works correctly on Active Directory domain-joined devices, but it does not work on Microsoft Entra ID joined and Intune-managed…
Microsoft Security | Microsoft Entra | Other
Additional Microsoft Entra services and features related to identity, access, and network security
How to enforce Edge Browser to stop using Personal and only allows Work account to sync?
Would it be possible to enforce and only allow the Microsoft Edge browser to log in and open as a Work Account instead of as a Personal account? My corporate workstation has been configured as Hybrid Azure AD Joined and managed by Intune, so I wonder if…
Windows for business | Windows Client for IT Pros | Directory services | Active Directory
Microsoft Security | Intune | Configuration
Setting up and managing device configurations using Intune
Microsoft Security | Intune | Grouping
Organizing devices and users into groups for policy application
Microsoft Security | Intune | Other
Other Intune-related topics, including unsupported scenarios and platform-specific behaviors
Microsoft Edge | Microsoft Edge development
Developing and testing features or extensions for Microsoft Edge
Gaining access to the Azure AD / Entra ID B2C tenants before gracefully decommissioning it.
I am trying to gain access to many of the unused or neglected Azure AD B2C tenants that were created in my Azure platform https://portal.azure.com/#browse/Microsoft.AzureActiveDirectory%2Fb2cDirectories before decommissioning them properly using this…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
Multiple recovery attempt done without answer
Hi, I've been hacked last week and microsoft keep telling me to fill out the usual form. I did multiple time without success but on the form itself it says: "If you've turned on two-step verification, you can't recover your account this way."…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Received email claiming it was MicroSoft Service by September 30, 2026 - not sure if it’s a scam or real - need to show screen shot show screenshot
Received email today from MicroSoft stating it’s updating it’s Services by September 30, 2026 which is just around the corner. I am afraid that it might be a scam and I need to show you some screenshots to help me decide whether it’s true or not.. Here…
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments