Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,259 questions
2 answers
Authenticator app
Having problems logging in with my Authenticator, recently upgraded a device and now both aren’t working on my old device and new one and it’s locked me out. How can I access my work emails and email without it??
Microsoft Security | Microsoft Authenticator
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 38%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Azure Application Registration: Add myself back as the enterprise application owner
I created this app registration, but I accidentally deleted myself from the owner of the enterprise application under (https://portal.azure.com/)"https://portal.azure.com/)") > More Services > Identity > Enterprise Applications >…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,111 questions
asked 2026-08-25T19:02:02.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 22%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECZ%3C/text%3E%3C/svg%3E)
Carla Zhao
0
Reputation points Microsoft Employee
accepted 2026-08-25T19:09:15+00:00
Carla Zhao
0
Reputation points Microsoft Employee
0 answers
WACAPPRODSQL2 device does not meet your organization's compliance requirements?
WACAPPRODSQL2 device does not meet your organization's compliance requirements. Go to your organization's device management portal to see why this device is marked noncompliant. Intune wacapprodsql2 - Remote Desktop Connection.png wacapprodsql2 -…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,111 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 34%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
1 answer
hold the button to beat the bots button won't load
I am needing to reset my email password and have two point verification on. I can put in the alternative email address and get the code needed however when I try to get a code texted to my phone it brings up a "Help Us Beat The Bots" prompt and…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,259 questions
asked 2026-08-24T11:49:10.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 74%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENK%3C/text%3E%3C/svg%3E)
Nee Knight
0
Reputation points
answered 2026-08-25T17:48:21.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 7.000000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Haytham-C
4,800
Reputation points Microsoft External Staff
Moderator
0 answers
How to fix code not being sent to my phone to sign into my account
I'm having trouble logging into my online Azure account through my school. I have had my account reset on my school's website and have updated my 2FA, but when I try logging into Microsoft to download the Azure virtual box for class, it's asking me to…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,259 questions
asked 2026-08-25T17:19:13.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 22%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Angelita Travis
0
Reputation points
asked 2026-08-25T17:19:13.75+00:00
Angelita Travis
0
Reputation points
1 answer
Microsoft Entra Connect Sync 2.6.84.0 - ContainerPicker UI error: embedded resource name mismatch in ContainerPicker.dll
After a clean installation of Microsoft Entra Connect 2.6.84.0, the Synchronization Service Manager throws the following error when attempting to select containers (OU filtering) via the UI: An error was encountered while selecting containers: Could not…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,111 questions
asked 2026-08-21T11:35:09.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 25%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Bartosz Czerek
0
Reputation points
commented 2026-08-25T17:17:39.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 36%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
Patrick
1
Reputation point
0 answers
Azure AD B2C Tenant Administrator Lockout – Global Admin and Owners Unable to Complete MFA
We are experiencing an administrative lockout of an existing Azure AD B2C tenant. Our Global Administrator and multiple Owners are unable to complete MFA when signing into the B2C tenant. Microsoft Authenticator TOTP codes that previously worked are now…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,259 questions
asked 2026-08-25T16:58:54.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 83%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Mayes, Greg
0
Reputation points
asked 2026-08-25T16:58:54.1933333+00:00
Mayes, Greg
0
Reputation points
0 answers
Authenticator app not displaying a code
I am trying to create a passkey on my new laptop and it is telling me to enter the code diaplayed in my microsoft authenticator app on my mobile device. When i open the my microsoft authenticator app it wants me to sign in via the code displayed in my…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,259 questions
asked 2026-08-25T16:26:52.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 30%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
Tyler Thauberger
0
Reputation points
0 answers
rshelper.exe. this app could not be started
even if i install latest microsoft.net this notification bar simulatanously comes out and make problems running apps. what should i do now dear microsoft team
Microsoft Security
Microsoft Security
A suite of security solutions designed to protect identities, devices, and data across organizations. Including Intune, Entra, Authenticator, Windows Autopilot, Microsoft Defender, and more, it offers advanced threat protection, compliance management, and secure access to resources.
45 questions
asked 2026-08-25T15:32:25.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 34%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
metro halima
0
Reputation points
asked 2026-08-25T15:32:25.0266667+00:00
metro halima
0
Reputation points
1 answer
Microsoft 365 Tenant Lockout – Global Administrator MFA Failure
We are locked out of our Microsoft 365 tenant. The Global Administrator password is known and accepted, but MFA / Microsoft Authenticator is no longer working. There is no accessible alternate administrator account and no alternative sign-in method is…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,111 questions
asked 2026-08-25T09:15:47.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 94%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
SHANIGMAIL
0
Reputation points
commented 2026-08-25T15:28:41.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 51%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBW%3C/text%3E%3C/svg%3E)
Bence Weiszmann
740
Reputation points
1 answer
Secure Score Not Refreshing After Completed Recommendations Since 03-Aug-2026 Resulting in Incorrect ASC Score
Hello Team, We are experiencing an issue with the Microsoft Defender for Cloud (ASC Secure Score) not reflecting completed remediation actions. Subscription Name - Customer Success Services Issue Summary: We remediated the following Secure Score…
Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
A cloud-native solution that protects workloads across hybrid and multi-cloud environments with threat detection and security recommendations
1,776 questions
asked 2026-08-07T01:46:58.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 87%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Twisha Mistry
46
Reputation points Microsoft External Staff
answered 2026-08-25T15:22:47.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 33%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marco Pagani
0
Reputation points
1 answer
Unable to log into my Xbox account
I can’t access my Xbox account it’s saying I don’t have enough information to prove I am the the owner when I am I’ve tried multiple times to log in but as a no longer have access to my old phone number I can’t prove that it is me
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,259 questions
asked 2026-08-25T14:58:49.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 37%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jake Mckerron
0
Reputation points
commented 2026-08-25T15:00:44.83+00:00
Jake Mckerron
0
Reputation points
0 answers
Both Global Admins locked out — "Require re-register MFA" returns "Delete operation failed" — support case abandoned for 6 days
Tenant with two Global Administrators. Both lost Microsoft Authenticator registration after replacing their phones. No other authentication methods were registered. Result: complete tenant lockout with no self-service path. While a session was still…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,111 questions
asked 2026-08-25T14:28:51.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 53%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEH%3C/text%3E%3C/svg%3E)
Eduardo Hoff Homem
0
Reputation points
asked 2026-08-25T14:28:51.74+00:00
Eduardo Hoff Homem
0
Reputation points
0 answers
Microsoft Defender for Cloud: Challenges in Improving Subscription's Secure Score — Need Guidance
Problem description I am trying to increase my subscription's Secure Score in Microsoft Defender for Cloud. Despite remediating most critical and high-severity recommendations, and deleting unused container images, I haven't observed a significant…
Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
A cloud-native solution that protects workloads across hybrid and multi-cloud environments with threat detection and security recommendations
1,776 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 68%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG7%3C/text%3E%3C/svg%3E)
0 answers
How to delete MoveCollection
I am referencing the question partially answered here: How to Delete Resources from Azure Resource Mover I have completed the deletion of the resources that were on hold for moving within the Azure Resource Mover service. I have removed the permissions…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,111 questions
asked 2026-08-25T14:05:02.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 10%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBV%3C/text%3E%3C/svg%3E)
Bolden, Vincent
0
Reputation points
asked 2026-08-25T14:05:02.75+00:00
Bolden, Vincent
0
Reputation points
1 answer
AADSTS50196 on security-info registration when amr_values=ngcmfa is required but no usable method exists
Looking for guidance on a security-info registration behavior in Entra ID. Admin accounts in a tenant are prompted with "Let's keep your account secure" at sign-in. The registration flow loops and terminates with AADSTS50196 LoopDetected. The…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,111 questions
asked 2026-08-24T17:27:07.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 84%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Sean Green
0
Reputation points
commented 2026-08-25T13:52:53.77+00:00
Sean Green
0
Reputation points
1 answer
how to set up microsoft authenticator on phone and passkeys
how to set up microsoft authenticator on phone and passkeys
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,259 questions
asked 2026-05-19T14:50:05.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 32%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHH%3C/text%3E%3C/svg%3E)
Heather Hernandez (iTalent Corporation)
10
Reputation points Microsoft External Staff
commented 2026-08-25T13:51:59.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 37%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
thomas shutt
0
Reputation points
0 answers
Governance relationships can't co-exist with pre-configured GDAP admin relationship
I operate for an MSSP, we are CSP as well. Below is our setup - We have GDAP setup for our clients to support their 365 services. We have Azure lighthouse to centrally manage their subscriptions. Microsoft announced last year that Sentinel is going…
Microsoft Security | Microsoft Sentinel
Microsoft Security | Microsoft Sentinel
A cloud-native SIEM solution that provides intelligent security analytics and threat detection across systems
1,453 questions
asked 2026-08-13T09:19:57.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 99%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Khanna, Keshav
20
Reputation points
commented 2026-08-25T13:46:47.5+00:00
Khanna, Keshav
20
Reputation points
0 answers
Account Blocked
How do I unblock my email account to send emails? Thank you
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,259 questions
asked 2026-08-25T13:32:50.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 81%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
David Thomas
0
Reputation points
asked 2026-08-25T13:32:50.7466667+00:00
David Thomas
0
Reputation points
1 answer
Authenticator not working
Whether I sign in via password or via code for Authenticator, the my login always fails. Yet it seems I am logged in.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,259 questions
asked 2026-08-25T13:27:23.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 85%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Chris Lawrie
0
Reputation points
answered 2026-08-25T13:27:38.5766667+00:00
AI answer