Azure Static Web Apps
An Azure service that provides streamlined full-stack web app development.
Figured it out!
It was the CAA record stopping the validation, had to add digicert.com for it to go through
Custom Domains not validating on Static Web App
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Theodor Nygård
5
Reputation points
Good day!
Having added 2 custom domains to my Static Web App, they have both been "Validating" for 72+ hours
Using Powershell "Resolve-DNSname -type TXT" I can see the correct TXT record, same records are visible via MXToolBox. I have also confirmed that the correct value is matched to the corresponding domain entry.
Before this I tried on a different app for 48 hours, which I deleted and retried with the current one hoping it would make a difference.
Any ideas how to kickstart or troubleshoot this further?
Azure Static Web Apps
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Theodor Didrich Løvdal Nygård 0 Reputation points2023-10-17T10:11:32.0566667+00:00 Good day @VenkateshDodda-MSFT , yes - they have been added to the public DNS zone
The text records resolve from my client, and also when using something like MXToolBox
It's not failing, just keeps validating seemingly "forever" for what's coming up on many days. -
VenkateshDodda-MSFT 25,251 Reputation points Microsoft Employee Moderator2023-10-17T10:21:13.3033333+00:00 @Theodor Nygård Thanks for your prompt response.
Could you please confirm are you using Azure DNS or any external provider dns?
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Theodor Didrich Løvdal Nygård 0 Reputation points
2023-10-17T11:15:34.5166667+00:00 @VenkateshDodda-MSFT This is an external provider, domene.shop to be exact
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VenkateshDodda-MSFT 25,251 Reputation points Microsoft Employee Moderator
2023-10-17T11:46:43.6866667+00:00 @Theodor Nygård Thanks for sharing the requested information. Can you follow these documented steps and retry adding the customer domain to static webapps and let us know if you are facing the issues.
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3 answers
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Theodor Nygård 5 Reputation points
2023-10-17T19:28:30.7566667+00:00 -
VenkateshDodda-MSFT 25,251 Reputation points Microsoft Employee Moderator
2023-10-23T06:05:12.3666667+00:00 @Theodor Nygård Thanks for sharing the solution. Since we have a limitation in Q&A platform that you cannot accept your own answer. I will summarize the discussion and will post an answer. Feel free to accept it for the benefit of community members.
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Animesh Banerjee 0 Reputation points2024-04-19T02:55:03.9466667+00:00 I'm facing the same issue except I'm using Azure DNS.
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VenkateshDodda-MSFT 25,251 Reputation points Microsoft Employee Moderator
2023-10-17T09:58:56.39+00:00 @Theodor Nygård Thanks for reaching out to Microsoft Q&A, apologize for any inconvenience caused on this.
Edited: copying the answer posted by Theodor Nygård to benefit the community member.
"It was the CAA record stopping the validation, had to add digicert.com for it to go through" Thanks for sharing the solution with the community.I see you are trying to add subdomain and apex domain of same domain to static webapps.
As mentioned in the documentation, if you are trying to add the subdomain (www.nygard.dev) then you need to add the CName record instead of TXT record in your DNS zone and for apex domain (nygard.dev) you need to add TXT and ALIAS record in your DNS zone.
Can you retry adding the CNAME record for subdomain and TXT, ALIAS record for APEX domain and let us know if you are still facing the issue.