MS Teams freezing during meetings - both old and new
Kenneth Ramaley
15
Reputation points
Recently MS Teams has begun freezing during important meetings - usually for about 10 seconds at a time, and maybe 8-10 times per hour. When it freezes, I can fully hear everyone else and see their video, but they cannot hear me and my video freezes.
So far I have tried all of these things:
- Checking CPU/Mem usage - never goes above 30%
- Network usage - never goes above 2%
- Switching to "new teams" - no difference
- Clearing Teams Cache - deleted all files in appdata/teams directory
- Turning off my video - I still get the dropped audio for 10 seconds at a time
Any thoughts would be very much appreciated!
Microsoft Teams | Microsoft Teams for business | Other
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