Direct recording of PSTN calls via Microsoft Teams is not natively supported. This is due to a variety of reasons, including potential legal and regulatory concerns related to call recording across different jurisdictions. If call recording is essential for your PSTN interactions, you would typically need a third-party solution that integrates with Microsoft Teams and is compliant with your local regulations.
Similar to PSTN, direct SIP call recording isn't natively supported in Teams. Again, third-party solutions or Session Border Controllers (SBCs) that support call recording can be employed to achieve this.
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