Shared folder in outlook attach file option for one drive

Anant Gupta 20 Reputation points
2023-10-19T11:00:54.1733333+00:00

Hi, I have a shared folder with my colleague which is synced to my one drive. When I open my OneDrive, I can easily see the folder and access it. However when I’m working on my phone or iPad and want to attach a file from the folder in a mail, the folder does not show in the attachment tabIMG_0004

IMG_0005

. Attaching the screenshots.

Outlook
Outlook
A family of Microsoft email and calendar products.
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OneDrive
OneDrive
A Microsoft file hosting and synchronization service.
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SharePoint
SharePoint
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
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Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
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Accepted answer
  1. Faery Fu-MSFT 18,406 Reputation points Microsoft Vendor
    2023-10-20T06:46:20.3866667+00:00

    Hi @Anant Gupta ,

    I understand your problem is that when you send a message on your phone or iPad, you cannot attach files from a shared folder in OneDrive. This may be because you don't have OneDrive enabled in the Files app.

    According to my research, you can access shared folders in OneDrive on your phone or iPad by following these steps:

    • Download the OneDrive app from the Apple App Store.
    • Log into OneDrive with your Microsoft Account.
    • On your iPhone or iPad, open the Files app. In the upper right corner menu pane, tap on edit. Enable the OneDrive toggle. Screenshot 2023-10-20 143729 Screenshot 2023-10-20 143815
    • When you attach a file to an email, choose Other Locations.

    I hope above can help you!


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