Microsoft Outlook Group Create Disappearing Problem

IT Support 266 Reputation points
2023-10-26T06:01:44.08+00:00

Dear Microsoft Support,

We can't create the outlook mail group. We can create last week but now we are facing mail group problem. Pls see the following image and answer for me asap. Thank you fro your support.MicrosoftTeams-image (17)

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  1. ChristyZhang-MSFT 21,671 Reputation points Microsoft Vendor
    2023-10-26T08:45:14.1866667+00:00

    Hi @IT Support ,

    Welcome to our forum!

    Do you mean that the "New Group" option disappears and you cannot create groups?

    If so, it may be disabled by your administrator:

    User's image

    It's suggested that you could contact your administrator and refer to below information: Manage who can create Microsoft 365 Groups.

    Hope to help you!


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