Outlook Login Error [1200]

向全姚 30

Correlation ID:2e242779-cb7c-41fb-ab3b-306d37646c06

Timestamp: 2023-10-29T00:42:49.0002

DpTl:e99b22e69550fea128C77b5648a680cC848a784d831c61bdafb40a152991ae3fError

Tag: 657rx

Error Code: 2148073494

Accepted answer

Faery Fu-MSFT 18,856 Reputation points Microsoft Vendor

2023-10-30T06:39:58.0666667+00:00
Hi @向全姚，

If you can successfully log in on the web, you can try the following possible suggestions:

In windows Settings > Accounts > Access work or school, remove the account and add it again and then log in to check the result.

Update your Office to the latest version. Open any office application, click File > Office Account > Update Options > Update Now.

Delete the Microsoft credentials folder: Go to File Explorer > Click on This PC > Then open Users folder > After that click on your "Username" > Click on AppData folder > in the list of folder open Microsoft folder> search for IdentityCache and OneAuth folders and delete it. then Reboot your Computer.

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7 people found this answer helpful.
booboo kitty 0 Reputation points

2024-01-03T18:44:54.3266667+00:00

I don't use OneDrive, and I don't log in using my browser. Yet I am having this problem when I launch Outlook (not browser-based). I believe it's outdated credentials on one of my email accounts. but I don't know which one, and I've already tried "clearing the cache" in outlook, and "repair" of outlook. Still this error pops up when opening Outlook and when closing. The closing message says "items have not been sent, do you want to close and send later?"
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2 additional answers

Vahid Ghafarpour 22,060 Reputation points

2023-10-29T02:47:45.5666667+00:00

Please provide more context or specific details about the error, the service, or the scenario in which it occurred if you need more targeted assistance.
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1 person found this answer helpful.
EA 0 Reputation points

2024-02-21T00:52:19.8866667+00:00

I am having the same issue. When i purchased my computer, i was able to add my work email without any problems. A month later i starting having issues and i was told to reinstall the operating system. I did and now it keeps giving me this error message. I tried adding it under the IMAP/SMTP settings and still nothing. The company doesn't have any restrictions that would stop me from adding it. I spoke with a Microsoft tech and they weren't able to assist either. I can access office 365 online without any problems, but i like using the outlook app as i have all my email accounts in one place. I followed the instructions on the first post here. Bullet point 2 - I cant find the file option in the new outlook. Bullet point 3 Click on AppData folder - is not in my users folder. This is the error message i get: Session Id: f60edc47-a602-3d43-928c-c32748a6c566 Timestamp: 1708462539277 Error code: INVALIDCREDENTIALS INTERACTIONREQUIRED

Ojonimi Ekele 0 Reputation points

2024-05-15T08:22:16.8766667+00:00

When I tried to sign in I get this error something went wrong [1200]

Error Tag: 657rx

Error Code: 214873494
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Outlook Login Error [1200]

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