I can't send or receive email in Outlook for Windows

mark jin 0 Reputation points
2023-10-30T19:10:25.3366667+00:00

this email address can not receive and send

why? you can see below picture , what is your solution for me?

Thanks

mark.jin

User's image

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,696 questions
Outlook
Outlook
A family of Microsoft email and calendar products.
3,975 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Q&A Assist
    2023-10-30T19:10:25.35+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    Based on the symptoms you described and the screenshot you provided, it seems that you are experiencing issues with sending and receiving emails in Outlook for Windows. The "Metered Connection Warning" message you see is related to your internet connection and may be affecting your ability to send and receive emails.

    To resolve this issue, you can try updating your Office installation to version 2008 (Build 13127.20508) or a later version. You can do this by opening any Office application, such as Outlook or Word, selecting File, and then selecting Office Account or Account. Check the version number that is listed under Office Updates. If the version is earlier than 2008, select Update Options, and then select Update Now.

    If updating the Office installation does not fix the issue, you can try one of the workarounds listed in the "Workaround" section of this article: https://learn.microsoft.com/en-us/outlook/troubleshoot/profiles-and-accounts/metered-connection-warning#workaround

    It's also worth noting that the email address you provided, mark.jin@weightwell.net, may not be able to send or receive emails due to a variety of reasons, such as incorrect settings or server issues. You may want to check with your email provider to ensure that your account is set up correctly and that there are no known issues with the server.


    References:

    1 person found this answer helpful.

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.