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Can’t export pptx to pdf

James 0 Reputation points
2023-10-31T07:29:42.84+00:00

I use powerpoint app on my iPad but it can’t export my presentation to pdf file. How can I fixed it?IMG_4596

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Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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PowerPoint
PowerPoint
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
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PowerPoint Management
PowerPoint Management
PowerPoint: A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Erkan Sahin 830 Reputation points
    2023-10-31T15:21:18.27+00:00

    The error you're encountering, "can't be converted into a printable format," may arise due to several factors such as software bugs, outdated app versions, or issues with the specific presentation file. Here's a step-by-step troubleshooting guide to help resolve the issue:

    1. Update PowerPoint App:
      • Ensure your PowerPoint app is updated to the latest version available on the App Store. Outdated versions might have bugs that have been fixed in newer releases.
    2. Check File Integrity:
      • Try opening and exporting a different PowerPoint file to PDF. If it works, the issue might be with the specific file you're trying to export.
    3. Reinstall PowerPoint App:
      • Delete the PowerPoint app from your iPad and reinstall it from the App Store. Sometimes, reinstalling the app can fix any underlying issues.
    4. Check Storage Space:
      • Ensure there's enough storage space on your iPad to save the PDF file.
    5. Use an Alternative Method:
      • As a workaround, you could save the presentation to OneDrive or another cloud service, then open it on a desktop computer and export it to PDF using PowerPoint on the desktop.
    6. Use a Third-Party App:
      • If the issue remains unresolved, you might want to use a third-party app to convert the PowerPoint presentation to PDF. There are several apps available on the App Store that can perform this task.

    Make sure to follow these steps in order, and test the export function after each step to see if the issue has been resolved. Please mark my answer if it was helpful :-)

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  2. Emi Zhang-MSFT 22,236 Reputation points Microsoft Vendor
    2023-11-01T00:45:47.0966667+00:00

    Hi,

    I suggest you post this thread to PowerPoint for iPhone or iPad forum:

    https://answers.microsoft.com/en-us/msoffice/forum/msoffice_powerpoint-msoffice_unknown-mso_OPiOS

    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

    If the response is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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