SOMETHING WENT WRONG - OUTLOOK

Question

Hello

Please i need your help on this issue.

I am trying to login to my account on Microsoft outlook. I was getting this error message.

The issue is happening both on the Outlook web and Outlook app.

Answer 1

Hi @Iniobong Nkanga ,

The error message "UserHasNoMailboxAndNoLicenseAssignedError" indicates that this is a license issue. It could be the admin has not assigned Exchange online license to your account yet, or in some cases it could be your admin has made a change lately in license settings.

Please contact your admin to let him assign the license to you.

https://support.office.com/en-us/article/assign-licenses-to-users-in-office-365-for-business-997596b5-4173-4627-b915-36abac6786dc

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