SOMETHING WENT WRONG - OUTLOOK

Iniobong Nkanga 2,061 Reputation points
2023-11-02T14:19:48.2866667+00:00

Hello

Please i need your help on this issue.

I am trying to login to my account on Microsoft outlook. I was getting this error message.

User's image

User's image

The issue is happening both on the Outlook web and Outlook app.

Outlook | Windows | Classic Outlook for Windows | For business
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Faery Fu-MSFT 19,751 Reputation points Moderator
    2023-11-03T05:47:58.0966667+00:00

    Hi @Iniobong Nkanga ,

    The error message "UserHasNoMailboxAndNoLicenseAssignedError" indicates that this is a license issue. It could be the admin has not assigned Exchange online license to your account yet, or in some cases it could be your admin has made a change lately in license settings.

    Please contact your admin to let him assign the license to you.

    https://support.office.com/en-us/article/assign-licenses-to-users-in-office-365-for-business-997596b5-4173-4627-b915-36abac6786dc


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.