Hi @Alicia Briscoe ,
The new Outlook is not yet complete and some options may not be available or work as expected. You can switch back to the classic Outlook at any time by clicking the toggle button in the top right corner of the window.
Many features of our current products are designed and upgraded based on customers’ feedback. With requirements like this increase, the problem will be resolved soon. If you have other suggestions, you can submit via this link: https://feedbackportal.microsoft.com/feedback/forum/89a8afa3-2e1c-ec11-b6e7-0022481f8472
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