Word for mac print problem

Question

The same file cannot be printed completely in Word for Mac? I can print normally in Windows, and I am using Word 2016

Answer 1

Hi,

I suggest you try to remove Word cache via steps below:

Close Word app. Open Finder, press Command + Shift + g

In the window that opens, enter ~/Library/Containers   move the folder Microsoft Word to your Desktop. Reopen Word, create a document and test if you can print it.

You can also try these methods:

https://support.microsoft.com/en-us/office/troubleshoot-printing-problems-in-microsoft-365-apps-46722261-4d75-43b1-90d5-325171f04900?msclkid=8944dd5cc4ed11ec97d4bc458c14a4d8#ID0EDD=Mac

https://support.apple.com/en-gb/guide/mac-help/mh14001/mac

Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

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