Viva Insights, specifically Schedule Send Suggestions keeps uninstalling and different MSFT subscriptions and OneDrive keep changing on my Outlook and Computer

Matthew Manella, CFP® 0 Reputation points
2023-11-09T04:59:48.3366667+00:00

Viva Insights, specifically Schedule Send Suggestions keeps uninstalling on my Outlook Desktop App.

Additionally different MSFT subscriptions I have keep changing causing Desktop files to be saved under other MSFT Subscription OneDrive apps and occasionally Outlook .pst file paths are changed.

In short, my computer is possessed any anyone I speak with wants $250/hour with minimum 2 hours to help.

Thank you,

mmanella@collabfps.com

Viva Insights
Viva Insights
A Microsoft Viva module that provides insights and recommendations designed to improve productivity and wellbeing.
72 questions
Outlook
Outlook
A family of Microsoft email and calendar products.
3,009 questions
Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
4,900 questions

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. ChristyZhang-MSFT 20,831 Reputation points Microsoft Vendor
    2023-11-09T08:18:34.3733333+00:00

    Hi @Matthew Manella, CFP® ,

    Welcome to our forum!

    Viva Insights, specifically Schedule Send Suggestions keeps uninstalling on my Outlook Desktop App.

    What do you mean about "keeps uninstalling"? Does it always disappear?

    It's suggested that you could refer to this related article to check if there're any helpful information: Schedule send in Outlook.

    If it doesn't help, it's suggested that you could provide a screenshot of your case for our better research. (In order to avoid the privacy leakage, please remember to hide your personal information.)

    Additionally different MSFT subscriptions I have keep changing causing Desktop files to be saved under other MSFT Subscription OneDrive apps and occasionally Outlook .pst file paths are changed.

    Do you mean that you try to backup files from any of your account in Outlook OneDrive? If so, please kindly understand that only one question is discussed in one thread, in order to better resolve your issue, it's suggested that you could create a new thread with OneDrive tag for more professional suggestions. Thanks for your understanding and support!

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.