Add New Internet Calendar is Greyed Out

Question

I am trying to add my google calendar to my outlook and the option to add new internet calendar is greyed out in Account Settings. Why is the option greyed out and can I fix this so I can add my calendar to Outlook?

Answer 1

Hi @Becky Taillon ,

According to my research and test, the issue appears to be caused by enabling shared calendar improvements. You can turn off it follow the below steps:

In Outlook, select File >Account Settings >Account Settings. 

Select the Microsoft Exchange account and choose Change.... 

Choose More Settings, followed by the Advanced tab.

Unselect the checkbox next to: Turn on shared calendar improvements.

Restart Outlook and check.

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