Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
535 questions
Does Call transcript is available in Azure Communication Service
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Arunkumar Sundaram
20
Reputation points
We are using Azure Communication Service for enabling Meeting Experience within our application. We use "azure communication common, azure communication calling" references for enabling meetings and also we record the meetings using Azure Java SDK and download the recordings. This is working fine.
While call recording does Azure Communication Service provides option for transcript, could you please provide details on this, what is the plan for Microsoft on this implementation. Thanks
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Arunkumar Sundaram 20 Reputation points
2023-11-14T10:01:46.4366667+00:00 Team, could you please respond on this query.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 59%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
SnehaAgrawal-MSFT 16,026 Reputation points Microsoft Employee2023-11-15T04:14:20.1833333+00:00 @Arunkumar Sundaram Apologies for late response here!
Could you share your use case, if you are looking for real-time transcriptions?
If so, do you want it on the client app to help the people on the call read the conversation or do you want it on a server app to generate insights using AI?
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Arunkumar Sundaram 20 Reputation points
2023-11-15T06:55:16.6933333+00:00 Yes it a real-time transcriptions. We want it on the client app to help the users on the call to read the conversation.
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SnehaAgrawal-MSFT 16,026 Reputation points Microsoft Employee
2023-11-21T05:26:22.2566667+00:00 Could you confirm if you need the text to be available all the time throughout the call so users can look back on the text or just when someone is speaking?
Depending on what outcome/user experience you're after we currently have Closed captions which is a client sdk implementation that allows users in calls/meetings to see caption of what is spoken, on the other hand we are also working on releasing real-time transcription which is a server side implementation where your application will receive real-time transcript of the call and you can choose what you wish to do with that transcript i.e. surfacing it to your users in your application.
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SnehaAgrawal-MSFT 16,026 Reputation points Microsoft Employee
2023-11-22T04:59:49.97+00:00 @Arunkumar Sundaram Just checking if you have chance to see recent response.
Please let us know if further query or issue remains.
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Arunkumar Sundaram 20 Reputation points
2023-11-22T12:07:17.8633333+00:00 Apologize for the delay in response.
We need the text to be available all the time throughout the call. Our plan is to store the text (transcript to a text file) to our own repository.
Could you please brief on the client sdk implementation, which has the closed captions, to display what is being spoken in the call/ meeting so with this, we will try to save the captions into a text file.
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