[ENTRA ID P2 SUSBCRIPT CANCEL]

Nolan Lemuel Augustine 235

[URGENT -MS SUPPORT TEAM]

Good Day MSTeam,

I had to activate a free trial of Entra ID P2 for my Azure Training, the trial is set to end on the 18Nov23. I need to cancel this now but the docs advise me to do this through the 365 admin portal. When trying to Log-in there it says I need an OrgAccount,

Please urgently assist as I already have an ongoing billing issue and I do not want another one.

PS: I really believe MS should look at a learners subscription solution to mitigate and prevent these issues, the dollar amounts billed for most countries is extremely high and many of us could never afford this.

JamesTran-MSFT 36,596 Reputation points Microsoft Employee

2023-11-22T21:35:03.1833333+00:00

@Nolan Lemuel Augustine

I wanted to check in and see if you had any other questions or if you were able to resolve this issue?

If you have any other questions, please let me know. Thank you for your time and patience throughout this issue.

If the information helped address your question, please Accept the answer. This will help us and also improve searchability for others in the community who might be researching similar information.
Nolan Lemuel Augustine 235 Reputation points

2023-12-06T10:06:18.16+00:00

Hi there,

I am going to create a new user with Global Admin rights and see if I can delete the Subscription, will let you know.
Nolan Lemuel Augustine 235 Reputation points

2023-12-06T10:10:10.6433333+00:00

Good Day,

See screenGrab, so due to my inexperience when training initially I somehow have a bill owed of over 100 dollars, I cannot afford to pay this and MS is refusing to remove the charge. I am at a loss. Further to this I have now been restricted from accessing my account so I cannot attempt this fix.

I am beyond frustrated now. Any advice?

1 answer

Andreas Baumgarten 108K Reputation points MVP

2023-11-12T08:23:10.38+00:00

Hi @Nolan Lemuel Augustine ,

to delete/cancel a Azure Entra Id P2 trial it is required to use a work account of your Azure Entra ID tenant. You can't do this with a personal account.

If you don't have a work account with Global Administrator role membership in your Azure Entra ID tenant you need to create one. Just create a new user in your Azure Entra ID tenant and add the Global Administrator role to this user.

Login with the this new user and you should be able to delete/cancel your Azure Entra Id P2 trial.

(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards

Andreas Baumgarten
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Nolan Lemuel Augustine 235 Reputation points

2023-11-28T03:22:15.27+00:00

Hi Andreas, My profile is already assigned the global user admin role, it still asks me to log in to the 365 Admin portal to cancel?

Givary-MSFT 32,311 Reputation points Microsoft Employee

2023-12-05T06:10:25.1933333+00:00

@Nolan Lemuel Augustine Apologies for the delayed response, have you tried these steps mentioned here - https://learn.microsoft.com/en-us/answers/questions/47153/cancel-delete-azure-active-directory-premium-p2-tr

Nolan Lemuel Augustine 235 Reputation points

2023-12-06T10:05:33.76+00:00

Hi Andreas,

Great answer, Let me try this,
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[ENTRA ID P2 SUSBCRIPT CANCEL]

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