Facing cancel session error in Azure Speech Services(conversation Transcribing) with file input, though default microphone works. Need help!

Sandeep Pradeep 25

I have been using Azure speech services speech to text. I have got speech recognizer output correctly but when iam trying to access transcriber speech service using file input it is showing canceled continously, but the same function using default_micro_phone works well.. iam using python sdk for cognitive speech and free tier as of now.. The minimum 5 audio hours per month is not exceeded i think or else the normal speech recognizer won't work, right? please help

santoshkc 7,865 Reputation points Microsoft Vendor

2023-11-13T12:03:48.37+00:00
Hi @Sandeep Pradeep ,

Thank you for reaching out to Microsoft Q&A forum!

I ask you to check and provide the below details:

I hope you have not exceeded the minimum 5 audio hours per month for the free tier. If so, upgrade to a paid tier to continue using the service.

Check if the file input you are using is in a supported format. Azure Speech Services supports WAV, MP3, MP4, and FLAC file formats.

Please provide the code snippet that you used to transcribe speech service using file input.

Using the below code and able to transcribe successfully:

import azure.cognitiveservices.speech as speechsdk def from_file(): speech_config = speechsdk.SpeechConfig(subscription="YourSpeechKey", region="YourSpeechRegion") audio_config = speechsdk.AudioConfig(filename="your_file_name.wav") speech_recognizer = speechsdk.SpeechRecognizer(speech_config=speech_config, audio_config=audio_config) result = speech_recognizer.recognize_once_async().get() print(result.text) from_file()

Also, provide more details about the error message you are receiving when trying to access the transcriber speech service using file input.

I hope you understand. Thank you!

Sandeep Pradeep 25

@santoshkc thanks for the response

CLOSING on ConversationTranscriptionCanceledEventArgs(session_id=6c40d7a18b94427c8b4faf920ac909de, result=ConversationTranscriptionResult(result_id=3027fdf464cd41aaa7729417a6de3ba1, speaker_id=, text=, reason=ResultReason.Canceled))
CLOSING on SessionEventArgs(session_id=6c40d7a18b94427c8b4faf920ac909de)

here is the error and

self.speech_config = speechsdk.SpeechConfig(subscription=os.environ.get('AZURE_SUBSCRIPTION_KEY'), region=os.environ.get('AZURE_REGION'))
self.audio_config = speechsdk.audio.AudioConfig(filename=audio_filename)        
self.conversation_transcriber = speechsdk.transcription.ConversationTranscriber(speech_config=self.speech_config, audio_config=self.audio_config)
self.conversation_transcriber.start_transcribing_async()

here's the code, i have used the same code which is given in speaker diarization quickstart given microsoft azure. i have using the free-tier for building a project for last 20 days. even if the 5 audio hours are over how will be the default_microphone works? I don't know how to find the use of speech service

santoshkc 7,865 Reputation points Microsoft Vendor

2023-11-14T10:54:51.5066667+00:00

Hi @Sandeep Pradeep ,

Thank you for your response.

If you have been using the free tier of Azure Speech Services for the last 20 days, it's possible that you have exceeded the 5-hour limit for the free tier. If you have exceeded the limit, the service will stop working until the next billing cycle or until you upgrade to a paid tier.

Regarding your question about the default microphone, the speech recognizer with default microphone input should still work even if you have exceeded the 5-hour limit for the free tier. This is because the default microphone input does not count towards the audio input limit for the free tier.

I suggest, you can upgrade to a paid tier to increase your audio input limit and access additional features of the service.

I hope you understand. Thank you.
Sandeep Pradeep 25 Reputation points

2023-11-14T12:00:50.7466667+00:00

Hi @santoshkc ,
Thank you for the help
I have switched the tier to standard then also same error occuring

SessionStarted event

Canceled event

CLOSING on ConversationTranscriptionCanceledEventArgs(session_id=b6335a1da93a4e3f8fc0c3f4b8727009, result=ConversationTranscriptionResult(result_id=8e865067022745f694d0218a1010730a, speaker_id=, text=, reason=ResultReason.Canceled))

SessionStopped event

CLOSING on SessionEventArgs(session_id=b6335a1da93a4e3f8fc0c3f4b8727009)
santoshkc 7,865 Reputation points Microsoft Vendor

2023-11-15T09:54:10.35+00:00
Hi @Sandeep Pradeep ,

The error message you provided indicates that the ConversationTranscriber object is being cancelled. This could be due to a number of reasons, such as an issue with the audio input, a problem with the configuration settings, or a network issue.

Here are some steps you can take to troubleshoot the issue:

Check that the audio input is in a supported format. Azure Speech Services supports WAV, MP3, MP4, and FLAC file formats. If the audio input is not in a supported format, convert it to a supported format and try again.

Check that the audio input is of good quality. Poor quality audio can cause issues with speech recognition and transcription. Make sure that the audio input is clear and free of background noise.

Check the audio file duration: Long audio files can also take longer to process and may cause issues with speech recognition and transcription. If the audio file is too long, try splitting it into smaller files or reducing the audio quality to reduce the file duration.

If the issue persists, try using a different audio input or a different configuration to see if the issue is related to the specific audio input or configuration settings.

If none of the above steps resolve the issue, I request you to raise a support case through Azure portal.

I hope you understand. Thank you!
Sandeep Pradeep 25 Reputation points

2023-11-16T06:17:49.95+00:00

Hi @santoshkc , Thanks for the response the issue is resolved. it was a mistake of my method initialization. Thank you very much for your support.

I have transcribed a meeting using azure but now i have to identify the speakers is there any service in azure in which we can use to identify speakers in the transcription
santoshkc 7,865 Reputation points Microsoft Vendor

2023-11-16T08:39:41.1333333+00:00

Hi@Sandeep Pradeep ,

I'm glad to hear that your issue has been resolved.

Regarding your query, Azure Speech Services provides a speaker recognition feature that can be used to identify speakers in a transcription. The service can verify and identify speakers by their unique voice characteristics, by using voice biometry.

Here's a link to the Azure Speech Services documentation that provides an overview of the speaker recognition feature and how to use it:

Speaker recognition overview - Speech service - Azure AI services | Microsoft Learn

I hope this helps. Thank you.
Sandeep Pradeep 25 Reputation points

2023-11-16T12:04:28.5433333+00:00

Hi @santoshkc , Thank you verymuch for your support.

Accepted answer

santoshkc 7,865 Reputation points Microsoft Vendor

2023-11-17T07:19:44.22+00:00

Hi @Sandeep Pradeep ,

I'm glad that you were able to resolve your issue and thank you for posting your solution on Nov 16, 2023, 11:47 AM, so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to accept the answer.

Question 1: Facing cancel session error in Azure Speech Services(conversation Transcribing) with file input, though default microphone works. Need help!

Answer: The problem has been sorted out. It appears that the issue was due to a mistake in how I initialized the method.

Question 2: I have transcribed a meeting using azure but now i have to identify the speakers is there any service in azure in which we can use to identify speakers in the transcription.

Answer: Regarding your query, Azure Speech Services provides a speaker recognition feature that can be used to identify speakers in a transcription. The service can verify and identify speakers by their unique voice characteristics, by using voice biometry.

Here's a link to the Azure Speech Services documentation that provides an overview of the speaker recognition feature and how to use it:

Speaker recognition overview - Speech service - Azure AI services | Microsoft Learn

Thank you for your support.

If this answers your query, do click Accept Answer and Yes for was this answer helpful.
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