VS 2022 under ARM windows 11 under Mac Parallels stopped working

Question

VS 2022 under ARM windows 11 under Mac Parallels stopped working

Larry Axon 31

I have VS 2022 Community Edition running on Windows 11 ARM under Mac Parallels. It has been working fine for a long time but then this morning I tried to launch the the splash screen comes up for a second and then disappears and it does not launch. There was an upgrade to 17.6 available so I did the update but it did not work. Then I uninstalled and reinstalled but it did not work. I tried several things I found googling including in dev cmd prompt (as admin) doing devenv/resetsettings and devenv /safemode and get the same result. I uninstalled, did an CleanInstall.exe,, then reinstalled but it still doesn't work. I have connected to the live chat and after trying some of the same things they asked me to submit a ticket here. I am dead in the water and cannot get into VS. Can you help? Thanks. Larry Axon

1 answer

Your answer

Answer 1

Tianyu Sun-MSFT 34,456 Microsoft External Staff

Hello @Larry Axon ,

Welcome to Microsoft Q&A forum.

Please try following and let us know if you can launch VS successfully:

Run CMD as administrator, run DISM.exe /Online /Cleanup-image /Restorehealth command, wait for it finishes running, run sfc /scannow command.

Close any VS instances, manually remove VS by removing/renaming following folders:

  C:\Program Files (x86)\Microsoft Visual Studio
  C:\Program Files\Microsoft Visual Studio
  %programdata%\Microsoft\visualstudio\packages
  %Temp% (you may need to reboot your machine before renaming this folder)
  C:\Users\username\AppData\Local\Microsoft\VisualStudio\17.0_XXXXXXXX

After renaming/removing above folders, try to download a new setup file, put it into the root of the C drive, for example C:\setup.exe, run it as administrator to reinstall VS. Launch VS as administrator.

Make sure that you didn’t modify some configurations on your machine. If you changed any settings before this issue appeared, please try to reset them. Also please make sure that there’s no limitation on your machine, like permission limitations, group policy, antivirus.

Sincerely,

Tianyu

If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Larry Axon 31

Log Name:      Application
Source:        Application Error
Date:          11/14/2023 8:59:22 AM
Event ID:      1000
Task Category: Application Crashing Events
Level:         Error
Keywords:      
User:          LARRYAXON65A9\larryaxon
Computer:      LARRYAXON65A9
Description:
Faulting application name: devenv.exe, version: 17.7.34221.43, time stamp: 0xe8209c62
Faulting module name: clr.dll, version: 4.8.9181.0, time stamp: 0x64b856c4
Exception code: 0xc0000005
Fault offset: 0x0000000000124198
Faulting process id: 0x0xB70
Faulting application start time: 0x0x1DA1713887A96F6
Faulting application path: C:\Program Files\Microsoft Visual Studio\2022\Community\Common7\IDE\devenv.exe
Faulting module path: C:\Windows\Microsoft.NET\FrameworkArm64\v4.0.30319\clr.dll
Report Id: b1b9924a-5ecf-4771-bae6-f50801635492
Faulting package full name: 
Faulting package-relative application ID: 
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" />
    <EventID>1000</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>100</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2023-11-14T15:59:22.5685297Z" />
    <EventRecordID>40163</EventRecordID>
    <Correlation />
    <Execution ProcessID="6264" ThreadID="4480" />
    <Channel>Application</Channel>
    <Computer>LARRYAXON65A9</Computer>
    <Security UserID="S-1-5-21-3589662169-199228745-1772224383-1000" />
  </System>
  <EventData>
    <Data Name="AppName">devenv.exe</Data>
    <Data Name="AppVersion">17.7.34221.43</Data>
    <Data Name="AppTimeStamp">e8209c62</Data>
    <Data Name="ModuleName">clr.dll</Data>
    <Data Name="ModuleVersion">4.8.9181.0</Data>
    <Data Name="ModuleTimeStamp">64b856c4</Data>
    <Data Name="ExceptionCode">c0000005</Data>
    <Data Name="FaultingOffset">0000000000124198</Data>
    <Data Name="ProcessId">0xb70</Data>
    <Data Name="ProcessCreationTime">0x1da1713887a96f6</Data>
    <Data Name="AppPath">C:\Program Files\Microsoft Visual Studio\2022\Community\Common7\IDE\devenv.exe</Data>
    <Data Name="ModulePath">C:\Windows\Microsoft.NET\FrameworkArm64\v4.0.30319\clr.dll</Data>
    <Data Name="IntegratorReportId">b1b9924a-5ecf-4771-bae6-f50801635492</Data>
    <Data Name="PackageFullName">
    </Data>
    <Data Name="PackageRelativeAppId">
    </Data>
  </EventData>
</Event>

Larry Axon 31

more detail on error 1:

Log Name:      Application
Source:        .NET Runtime
Date:          11/14/2023 8:59:22 AM
Event ID:      1023
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      LARRYAXON65A9
Description:
Application: devenv.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an internal error in the .NET Runtime at IP 00007FFB10104198 (00007FFB0FFE0000) with exit code 80131506.

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name=".NET Runtime" />
    <EventID Qualifiers="0">1023</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2023-11-14T15:59:22.4923199Z" />
    <EventRecordID>40162</EventRecordID>
    <Correlation />
    <Execution ProcessID="2928" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>LARRYAXON65A9</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Application: devenv.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an internal error in the .NET Runtime at IP 00007FFB10104198 (00007FFB0FFE0000) with exit code 80131506.
</Data>
  </EventData>
</Event>

Tianyu Sun-MSFT 34,456 Reputation points Microsoft External Staff

2023-11-22T07:56:41.71+00:00

Hi @Larry Axon ,

Thanks for sharing us the error message.

I’m a little confused, do you mean that the error 1 matches my above first suggestion and error 2 matches my above second suggestion? And for my second suggestion, do you mean that the VS can be installed successfully but cannot be launched(the error 2 appeared), or you mean, after you removed VS manually, VS cannot even be installed(the error 2 appeared)?

I think either something blocks VS from launching or there are some system environment issues.

Do you still remember what you had modified before this issue appeared, such as removing something, installing something, setting some configurations, changing Registry keys, updating Windows OS and so on?

Have you tried to update Windows OS? Sometimes, updating Windows OS helps to fix the corrupted system files.

From looking at the error message like "with exit code 80131506", it seems that the issue is related to system environment and/or hardware. Is there any other application/program running in the background? Does memory/disk have enough space for using?

Share via

VS 2022 under ARM windows 11 under Mac Parallels stopped working

1 answer

Your answer