Android device managed by MDM with APP from another tenant

Yordan Yordanov 471 Reputation points
2023-11-17T10:08:10.3733333+00:00

I have an Android device with the Company Portal app registered with one tenant. I also have an account from another tenant registered in Outlook and Teams. Recently, the IT department from the second tenant deployed app protection policies that protect the account in Outlook and Teams. Now, I no longer can use the account on the device with these apps since when I try to add them they require to unregister the account from the first tenant in the Company Portal. Is this supported at all, can MAM policies be deployed to a device which is registered to another tenant?

Microsoft Intune Android
Microsoft Intune Android
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Android: An open-source mobile platform based on the Linux kernel, developed by Google, and maintained by the Open Handset Alliance.
299 questions
Microsoft Intune Application management
Microsoft Intune Application management
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Application management: The process of creating, configuring, managing, and monitoring applications.
954 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
5,179 questions
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Accepted answer
  1. Crystal-MSFT 49,271 Reputation points Microsoft Vendor
    2023-11-20T01:40:19.2233333+00:00

    @Yordan Yordanov, Thanks for posting in Q&A. In General, App protection policies are associated with user account. When the user login the app, it will apply the App protection policy. So it can be applied to the app on a device that is registered to another tenant. However, in this scenario, other user accounts are unable to login Outlook and Teams apps since the IT department deployed app protection policies that protect the account in these apps. To use the account on the device with these apps, the user needs to unregister the account from the first tenant in the Company Portal.


    References:

    Hope the above information can help.


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