How to solve blue screen or other abnormal question?

玛斯兰德 0 Reputation points

this is win7 system,i have meet two problems, i need your professional help,thanks:

1.while system is running, blue screen occur,as first picture appear.

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2.while system is running,windows desktop shows like this, no icon and taskbar, may be explorer.exe idle, so what can cause this?

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A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
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