Error AADSTS700016

Question

when I attampted login my school websie using school outlook email on Chrome, it says:

Request Id: 61d7124a-941b-4e4f-8948-30498b3c4400

Correlation Id: 7fa912ac-14d4-4227-b8b0-4ba2ca28243b

Timestamp: 2023-11-28T20:01:26Z

Message: AADSTS700016: Application with identifier 'c4fac2bb-9b7b-46a8-9262-4c38aee18d04' was not found in the directory 'Cloud'. This can happen if the application has not been installed by the administrator of the tenant or consented to by any user in the tenant. You may have sent your authentication request to the wrong tenant.

Please help!

Answer 1

Hi @Kk ,

From your description, it seems that you have encountered a problem with Azure AD, please kindly understand that the Outlook tag here we mainly focus on general issues in the outlook client. It is recommended that you post a post with "Micrsoft Entra ID" tag to get more appropriate help.

According to my research, error code AADSTS700016 means that the application you are trying to sign in to is not registered with Azure AD. To resolve this issue, you need to register the application in Azure AD or contact your tenant administrator or application developer.

Here is a similar thread for your reference: https://learn.microsoft.com/en-us/answers/questions/692461/message-aadsts700016-application-with-identifier-n

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