Can't create a Microsoft Entra ID tenant

J P 5 Reputation points
2023-11-29T22:38:11.84+00:00

I can't create a Microsoft Entra ID tenant. I created a pay as you go subscription and tried to create the tenant through that subscription. I also tried logging on and off multiple times. I also tried looking to purchase a P1 subscription but it keeps sending me to office365 and I can't use a personal email. Do I need to purchase an office 365 subscription as well?

Screenshot 2023-11-29 at 2.37.50 PM

So I dug in further and tried to sign up for a P1 license, but it ended up creating a new Microsoft 365 with a different email and was unable to link them together. All I want to do is add a new Microsoft Entra ID tenant with my current personal account. How do I do this?

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
4,274 questions
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
20,444 questions
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  1. Givary-MSFT 30,436 Reputation points Microsoft Employee
    2023-11-30T09:32:21.2366667+00:00

    @J P Thank you for reaching out to us, As I understand you are trying to create a tenant from pay as you go subscription.

    A recent hotfix now restricts tenant creation by requiring paid P1 or greater licenses. If the Entra ID P2 license is a trial license, that is not enough. Customers attempting to create tenants with trial P1+ licenses will also fail in creating tenants. I hope this helps.

    Refer to this guide - https://learn.microsoft.com/en-us/entra/fundamentals/get-started-premium sign up for a paid P1 license.

    Also review this QnA post for similar requirement - https://learn.microsoft.com/en-us/answers/questions/1435292/unable-to-create-new-entra-id-tenant-with-payg-acc

    Let me know if you have any further questions, feel free to post back.

    Please remember to "Accept Answer" if answer helped, so that others in the community facing similar issues can easily find the solution.