Can't create a Microsoft Entra ID tenant

Question

I can't create a Microsoft Entra ID tenant. I created a pay as you go subscription and tried to create the tenant through that subscription. I also tried logging on and off multiple times. I also tried looking to purchase a P1 subscription but it keeps sending me to office365 and I can't use a personal email. Do I need to purchase an office 365 subscription as well?

So I dug in further and tried to sign up for a P1 license, but it ended up creating a new Microsoft 365 with a different email and was unable to link them together. All I want to do is add a new Microsoft Entra ID tenant with my current personal account. How do I do this?

Answer 1

@J P Thank you for reaching out to us, As I understand you are trying to create a tenant from pay as you go subscription.

A recent hotfix now restricts tenant creation by requiring paid P1 or greater licenses. If the Entra ID P2 license is a trial license, that is not enough. Customers attempting to create tenants with trial P1+ licenses will also fail in creating tenants. I hope this helps.

Refer to this guide - https://learn.microsoft.com/en-us/entra/fundamentals/get-started-premium sign up for a paid P1 license.

Also review this QnA post for similar requirement - https://learn.microsoft.com/en-us/answers/questions/1435292/unable-to-create-new-entra-id-tenant-with-payg-acc

Let me know if you have any further questions, feel free to post back.

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