How many minutes or hours does the app protection policy changes take effect ?

RJay 21 Reputation points
2023-12-03T04:45:33.0933333+00:00

How many minutes or hours does the app protection policy changes take effect ?

I have app protection policy for M365 core apps on android and IOS devices and I made a changes on the policy that users allow to open data from onedrive, sharepoint ,camera and photo library and all android user have intune company portal app together with the other Microsoft core apps. The Mobile devices not Intune enrolled.

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the policy already take effect on the IOS smoothly but on the android devices I been waiting for almost 12 hours but still the policy didn't take effect. Trouble shooting that I have done is sign out sign in user account on the one drive app, uninstall onedrive app and sign in.

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4 answers

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  1. JatinMakhija 971 Reputation points
    2023-12-03T05:51:08.0233333+00:00

    You can force Intune Device check-in from the Company Portal App installed on your Android phone. Afterward, review the logs on your Android device to check if the policy is successfully applied. For more detailed information, refer to: https://learn.microsoft.com/en-us/mem/intune/apps/app-protection-policy-settings-log".

    To know about the Intune Default Sync Interval, Please refer to: https://cloudinfra.net/how-to-force-intune-sync-manually-from-a-windows-device/#intune-default-policy-sync-interval link.

    ---If the response is helpful, please click "Accept Answer" and upvote it.---


  2. ZhoumingDuan-MSFT 10,820 Reputation points Microsoft Vendor
    2023-12-04T08:20:17.27+00:00

    @RJay,Thanks for posting in Q&A.

    From your description, I know that you have deployed app protection policy, but have not taken effect after a long time.

    For your situation, I know that the mobile devices are not enroll in Intune which may take a long time to take effect after policy assigned. Moreover, the policy delivery time depends on the license state and Intune service registration for your users.

    Here is a link about app protection policy delivery time you can refer.

    https://learn.microsoft.com/en-us/mem/intune/apps/app-protection-policy-delivery#delivery-timing-summary

    You can manually sync with Intune using Company Portal.

    Hope above information can be helpful.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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  3. RJay 21 Reputation points
    2023-12-04T08:34:12.7666667+00:00

    Policy taken effect on android device, I set the Receive data from other apps to All apps and set allow Open data into Org documents and android device user already upload files using camera, photo library in onedrive for mobile. Thankyou for your time MS peeps.


  4. JamesTran-MSFT 36,531 Reputation points Microsoft Employee
    2023-12-13T19:29:02.3833333+00:00

    @RJay

    I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others", I'll repost your solution in case you'd like to accept the answer.

    Issue:

    How many minutes or hours does the app protection policy changes take effect ? I have app protection policy for M365 core apps on android and IOS devices and I made a changes on the policy that users allow to open data from onedrive, sharepoint ,camera and photo library and all android user have intune company portal app together with the other Microsoft core apps. The Mobile devices not Intune enrolled. The policy already take effect on the IOS smoothly but on the android devices I been waiting for almost 12 hours but still the policy didn't take effect. Trouble shooting that I have done is sign out sign in user account on the one drive app, uninstall onedrive app and sign in.

    Solution:

    Policy taken effect on android device, I set the Receive data from other apps to All apps and set allow Open data into Org documents and android device user already upload files using camera, photo library in onedrive for mobile. Thankyou for your time MS peeps.

    If I missed anything please let me know and I'd be happy to add it to my answer, or feel free to comment below with any additional information.

    I hope this helps!


    If you have any other questions, please let me know. Thank you again for your time and patience throughout this issue.

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