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Unread email

Anonymous
2023-12-05T15:20:56.32+00:00

How to make an email read? I have clicked on an email multiple times, but it still shows an unread status. The display of unread emails in the inbox is very troublesome.

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Dissyce Mike 145 Reputation points
    2023-12-05T15:32:18.6533333+00:00

    The web version of the feature bar has marked all options as read.

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  2. Faery Fu-MSFT 18,806 Reputation points Microsoft Vendor
    2023-12-06T07:08:12.9566667+00:00

    Hi @JaksonMikel ,

    Does this problem occur on the client side or on the web side?

    If the problem exists on the client side, check the settings of the Reading Pane:

    Select File > Options > Advanced. Under Outlook panes, select Reading Pane.

    re

    You can change how quickly messages are marked as read or change how and when messages are marked as read, then see if the changes take effect.

    Screenshot 2023-12-06 150102

    If the issue continues, it is recommended that you create a new profile.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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