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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 61%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
I have a user who is getting this error. I tried to fix it by several ways but nothing happens.
Correlation Id: 077c035b-ccc6-44db-812a-c25bf53381b3
Timestamp: 2023-12-27T12:12:23.000Z
DPTI: 9e60edca04d062b1d980672c99e48dc18c588d25b39f2d11058a52f3d2f1621a
Error Tag: 657rx
Error Code: 2148073494
Does someone has any Idea how to proceed ?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 80%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
If user mailbox hosted in Exchange online the thread may help you:
How to correct this Outlook error with correlation ID
Please do't forget to accept helpful answer
Hi @Thameur. Thanks for the prompt. I'm going to check the documentation you posted.
