office 2021 LTSC Excel Copy and paste malfunction

guxuedong 0 Reputation points
2023-12-29T05:38:48.98+00:00

First of all, I'm sorry that my English is not good, but I try to describe the problem clearly.
Some colleagues often can't copy and paste normally when using Office LTSC 2021, and they need to wait for a while for the copy and paste function to be normal, and they will have this problem when they put the Excel file to their local computer for editing.These problems are intermittent and irregular, please help me give me some solutionsThese problems are intermittent and irregular, please help me give me some solutions

Microsoft 365 and Office | Excel | For business | Windows
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  1. Emi Zhang-MSFT 30,046 Reputation points Microsoft External Staff
    2023-12-29T08:16:16.83+00:00

    Hi,

    First I suggest you open it in safe mode running the following command: Press Win + R, type "excel /safe" in the blank box, press Enter. If it works fine in safe mode, please check the add-ins in your excel and disable them.

    Click File > Excel Options > Add-Ins on the left side of the dialog. Then click the drop-down arrow at the bottom of the dialog box and select "COM Add-Ins" from the list, then click the GO button. What comes up is a list of COM-Add Ins that are loaded and running.

    Disable hardware graphic acceleration in the Advanced tab of Excel Options.

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.


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