Constant blue screen on SSD use.

Edwin ​ 0 Reputation points
2024-01-01T17:36:21.8066667+00:00

I installed a 2TB kingston in my laptop and when I download large games on it my computer blue screens. It's not a faulty SSD because the same thing happened with my old SSD, a KC3000 1TB kingston.

Any help is appreciated, here's the V2 log link:

https://drive.google.com/file/d/1jBl4sh4uSdPR_ps9cXJWzB_9RYQBbrb2/view?usp=drive_link

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Wesley Li 10,905 Reputation points
    2024-01-02T08:27:28.15+00:00

    Hello,

    Can you provide detailed blue screen error information or screenshots?

    Best Regards,

    Wesley Li


  2. Docs 15,551 Reputation points
    2024-01-02T08:51:55.3266667+00:00

    The link displayed:

    Sign in

    to continue to Google Drive

    Please make sure that links are available without sign in.


  3. Reza-Ameri 17,011 Reputation points
    2024-01-02T21:15:46.9633333+00:00

    Make sure report this issue using the Feedback Hub app.

    Try update Windows and all drivers including Graphic Card driver.

    Try performing Clean Boot and see if the problem persists?

    Have a look at:

    https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

    If Clean Boot, fix the issue, then enable services one by one to identify which one causing the problem.

    0 comments No comments

  4. Docs 15,551 Reputation points
    2024-01-03T07:18:56.4366667+00:00

    Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

    https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

    https://www.elevenforum.com/t/bsod-posting-instructions.103/

    Make sure that links are available without sign in.

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    --please don't forget to upvote and Accept as answer if the reply is helpful--

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