Can't save file as a copy, Error Message Pop-up

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Can't save file as a copy, Error Message Pop-up

Shu Jing Ding 0

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Trying to "save a copy" of file, but show this error message. Cannot resolve the issue unless file is saved in Desktop / downloads. Anyone can help?

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Answer 1

Emi Zhang-MSFT 30,046 Microsoft External Staff

Hi,

Did you try to save the file to OneDrive path in Excel or Word?

How did you open the file?

I suggest you check the permission access the OneDrive path, you can go to browser and confirm if you can open the file from browser.

Then if it works in browser, please check the account you use in Office.

You can also change the file name for the copy file and check if this is related to the special characters.

Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

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Shu Jing Ding 0 Reputation points

2024-01-04T02:57:14.7433333+00:00

Hi,

I was trying to save the excel file in pdf. Although I save it in excel version, it will show the same error.

I open the file in OneDrive sharepoint. Yes, I do have permission to access the file, edit & save.

I tried changing file name, but it's not related to special characters. This error often happened to me, but people were telling me the file name is too long, or too many child folder, and told me to save the file in my Desktop and move it over after that. Which I think this is not a long term solution, seeking help here.

p.s. The file path wasn't exceeding 400 characters, and it shouldn't be a problem saving it.
Shu Jing Ding 0 Reputation points

2024-01-04T03:03:08.84+00:00

Please see the comments above. Thanks

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Can't save file as a copy, Error Message Pop-up

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