How to fix error AADSTS500200: User account is a personal Microsoft account. Personal Microsoft accounts are not supported for this application

sumit 10 Reputation points
2024-01-03T10:26:38.1066667+00:00

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AADSTS500200: User account 'su*****sk@gmail.com' is a personal Microsoft account. Personal Microsoft accounts are not supported for this application unless explicitly invited to an organization. Try signing out and signing back in with an organizational account.Request Id: 4445dc63-77a2-485e-87ec-29bbd8ba0705

Correlation Id: cb6adf22-f2b8-4a97-9894-8c5a15456a1e

Timestamp: 2024-01-03T10:20:05Z

Message: AADSTS500200: User account 'su*****sk@gmail.com' is a personal Microsoft account. Personal Microsoft accounts are not supported for this application unless explicitly invited to an organization. Try signing out and signing back in with an organizational account.

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3 answers

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  1. Rohit Kumar Sinha 1,321 Reputation points
    2024-01-03T11:18:03.3433333+00:00

    HI Sumit ,

    Please invite the user as a Guest user to your Organization and then try adding to the Application. Once the user accept the invite , they would be able to access the Application.

    Please Accept as answer if the reply is helpful

    2 people found this answer helpful.

  2. Vladimir Babov 5 Reputation points
    2024-01-20T21:07:00.85+00:00

    Здравствуйте ПОМОГИТЕ МНЕ ПОЖАЛУЙСТА у меня похожая ситуация, у меня знакомый купил телефон iPhone SE 2020 до этого его сбрасывали до заводских настроек и никаких проблем с ним не было. Но сейчас он решил очистить телефон и сбросить до заводских настроек. Но не получается потому что выходит следующее: К сожалению, не удается выполнить вход в систему. AADSTS500200: User account 'makstmpristupa@gmail.com' is a personal Microsoft account. Personal Microsoft accounts are not supported for this application unless explicitly invited to an organization. Try signing out and signing back in with an organizational account. Request Id: 1f0d5683-b764-4d32-a8ce- 6e36c41d5500 Correlation Id: d8469720-67a5-48e7-a7b2- 246cbe8f8fe6 Timestamp: 2024-01-20T19:49:11Z Message: AADSTS500200: User account 'makstmpristupa@amail.com/is a personal

    1 person found this answer helpful.
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  3. Roman 5 Reputation points
    2024-02-22T11:49:22.4566667+00:00

    I have the same issue, only with Onenote for Android (latest + beta). All other MS Apps are working w/o Problems with the private MS account. No Problems with Onenote on iOS, Mac oder Windows 11, only Android App. It's not an Entra ID issue as I already invited this account as guest and it did not solve the issue.

    1 person found this answer helpful.
    0 comments No comments