Intune App protection separately for iPhone and iPad

Question

Intune App protection separately for iPhone and iPad

Mario Karp 40

Hello Community,

We have a scenario where Apple has released iOS 17.2.1 for iPhones, but not for iPads. Our current App protection policy is configured for conditional launch, with the requirement that apps should launch only if the device is on iOS 17.2.1. This setup works well for BYOD iPhones.

However, the challenge is that iPad users are receiving warnings to update to iOS 17.2.1, which is not available for iPads. We are seeking guidance on how to implement conditional launch policies separately for iOS Phones and iPadOS.

Is there a way to achieve this differentiation within the current app protection policy settings, or are there alternative methods we should explore?

Thank you for your assistance!

Regards,

Mario

1 answer

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Answer 1

Crystal-MSFT 53,991 Microsoft External Staff

@Mario Karp, Thanks for posting in Q&A. To apply the app protection policy separately for iPhone and iPad. We can create different filter in Intune by set the model for iPhone and iPad. (Based as I know, the model for iPad and iPhone is different.)

https://learn.microsoft.com/en-us/mem/intune/fundamentals/filters

After we create the filters, we can add different filter under app protection policy assignment to separate iPhone and iPad.

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Hope the above information can help.

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Crystal-MSFT 53,991 Reputation points Microsoft External Staff

2024-01-08T02:12:56.3333333+00:00

@Mario Karp, Hope the above information can help. If there is anything unclear, feel free to let us know.
Mario Karp 40 Reputation points

2024-01-09T16:41:46.7066667+00:00

Hi @Crystal-MSFT
Thanks for the reply.

I have already created filters as on the screenshot but when I go to the App Policy assignments and try to search for it it cannot be found. Can you please advise why is that?
Crystal-MSFT 53,991 Reputation points Microsoft External Staff

2024-01-11T02:34:38.8+00:00

@Mario Karp, Thanks for the reply. Based on my test, only the filters for managed apps can show in app protection policy. You can change the filter type to managed app to apply. https://learn.microsoft.com/en-us/mem/intune/fundamentals/filters#restrictions
Mario Karp 40 Reputation points

2024-01-12T10:55:22.59+00:00

Thanks @Crystal-MSFT we are getting somwhere. I've created the Managed app filter but when I try to add iPad, devices are not showing in Preview. I've tried multiple combination of Rule syntax
Crystal-MSFT 53,991 Reputation points Microsoft External Staff

2024-01-15T05:28:50.1566667+00:00

@Mario Karp, Thanks for the reply. I notice the preview does not show the deice. If we add the filter into app protection policy, will it work to only apply to iPad?
Mario Karp 40 Reputation points

2024-01-15T12:58:23.5533333+00:00

Thanks Crystal. In that case we would need to test it on live environment. Let me get the approval from the management and I will do it
Crystal-MSFT 53,991 Reputation points Microsoft External Staff

2024-01-16T02:31:40.95+00:00

@Mario Karp Thanks for the reply. I know you are waiting the approve to test. If there's any update, feel free to let us know.

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Intune App protection separately for iPhone and iPad

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