Windows LAPS - 10024 LAPS policy is configured as disabled

Nelson Figueroa 31 Reputation points
2024-01-04T15:48:03.5+00:00

We had a working Microsoft LAPS. However, we decided we wanted Windows LAPS so we:

](https://i.stack.imgur.com/iQYGz.png)

However, the Windows LAPS is doing nothing. The event viewer is showing successions of events 10003, 10024, and 10004. 10024 LAPS policy is configured as disabled.

[LAPS 10024

](https://i.stack.imgur.com/wzz0z.png)

Moreover, the ADUC computer properties are showing the LAPS tab but blank account name and password. [LAPS Tab

](https://i.stack.imgur.com/RRq39.png)

We rerun the configuration but we cannot seem to find what is amiss. We checked the Windows hotfix and we have the "2023-11 Cumulative Update for Windows Server 2019 for x64-based Systems (KB5032196)".

We have Windows Server 2019 but we have "Windows 2012 R2" domain functional level.

Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
3,614 questions
Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
11,198 questions
Windows
Windows
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
5,100 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,994 questions
{count} votes

6 answers

Sort by: Most helpful
  1. Nelson Figueroa 31 Reputation points
    2024-07-03T11:05:15.6166667+00:00

    The problem for me is mainly that we upgraded our server 2012 to 2019 but did not raise the domain functional level to 2016. The new LAPS need to be at 2016 domain functional level.

    Likewise, the event logs of the DC are not helpful. LAPS is now working but the events still show a succession of 10003, 10024, and 10004 events.

    The key to solving our LAPS problem, which I thought I read from here, is to check the events in the client computers instead. The LAPS event in the client computers shows specific errors, like the DC must be at 2016 domain functional level.

    Solution: check the LAPS event log of the client computer, not the DC

    0 comments No comments