Outlook don't open with error status

Sanaa Al-Tamimi 50 Reputation points
2024-01-10T10:31:19.22+00:00

I have a laptop and it's enroll in MDM with complaint status before long time with no issue, before few days i update and shut down my laptop after this the outlook not able to open with this error displaying in the screen.

I Make sure of every policy in intune its all complaint with my device.

User's image

I try the following solution:
Re-connect my device in intune and my device still complaint.
install the latest office365 apps update.

My case is TOP URGENT

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
5,687 questions
Outlook
Outlook
A family of Microsoft email and calendar products.
4,442 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
5,531 questions
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  1. Crystal-MSFT 51,726 Reputation points Microsoft Vendor
    2024-01-11T01:44:00.37+00:00

    @Sanaa Al-Tamimi, Thanks for posting in Q&A. For your issue, I would like to confirm if we have set conditional access policy in our organization. How did we set under Grant? Did we set to "require app protection policy"? If yes, please ensure app protection policy has been applied to this user's Outlook.

    https://learn.microsoft.com/en-us/entra/identity/conditional-access/concept-conditional-access-grant

    Meanwhile, from your description, I know your issue is urgent. For such case, you can consider opening case to work on it. Here is a link with the steps to open case for your reference:

    https://learn.microsoft.com/en-us/mem/get-support

    Please check the above information and if there's any update, feel free to let us know.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


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