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PIN screen disappears after several seconds (Managed Home Screen)

Jordy van Schijndel 0 Reputation points
2024-01-16T12:57:59.9066667+00:00

Device is in kiosk mode (managed home screen) via intune. When the device is booted, there is almost no time to key in the SIM card PIN before kiosk mode starts and the screen disappears. The device in question is a Spectralink Versity 9640 (it runs on android 10). Does anyone have any idea how we can ensure that the PIN screen stays longer or how to place it on top of the managed home screen? Delivering a device without PIN is not an option.

Microsoft Intune Android
Microsoft Intune Android
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Android: An open-source mobile platform based on the Linux kernel, developed by Google, and maintained by the Open Handset Alliance.
242 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,482 questions
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  1. Crystal-MSFT 44,411 Reputation points Microsoft Vendor
    2024-01-17T02:14:06.6966667+00:00

    @Jordy van Schijndel, Thanks for posting in Q&A. Based on my researching, I didn't find the setting to increase the SIM card PIN time in kiosk related policy or managed home screen policy.

    https://learn.microsoft.com/en-us/mem/intune/configuration/device-restrictions-android-for-work#device-experience

    https://learn.microsoft.com/en-us/mem/intune/apps/app-configuration-managed-home-screen-app

    I suggest open case to see if we can get more help.

    https://learn.microsoft.com/en-us/mem/get-support

    Thanks for your understanding.

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