Microsoft Authenticator Different Methods

Chris Roberson 45 Reputation points
2024-01-17T13:40:41.58+00:00

I'm working on enforcing MFA for all users in our tenant, and am wondering if when a new user is prompted for "More information required", and they choose "I want to set up a different method", currently the only options are Authenticator app and Phone. I have all but voice and certificate authentication methods enabled, but only the two mentioned are available. My goal is to have a Security Key be an alternative option to the Authenticator app and Phone. Is this a possibility? (FYI, I have fully migrated from the legacy MFA)

Microsoft Security Microsoft Entra Microsoft Entra ID
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  1. Carlos Solís Salazar 18,191 Reputation points MVP Volunteer Moderator
    2024-01-17T14:45:11.3166667+00:00

    To implement Security Keys as an alternative to the Authenticator app and phone in your Azure AD environment for Multi-Factor Authentication (MFA), you should follow these steps:

    1. Enable FIDO2 Security Key in Azure AD:
      • Sign in to the Azure AD admin center.
      • Navigate to Azure Active Directory > Security > Authentication methods > Authentication method policy.
      • Under the FIDO2 Security Key method, select Enable.
      • Choose All users or select specific groups if you want to apply it only to certain users or groups. Mor einfo https://practical365.com/achieving-passwordless-authentication-in-azure-ad/
    2. Configure Authentication Method Settings:
    3. User Registration of the Security Key:
    4. Security and Compliance Considerations:
    5. Monitoring and Auditing:
      • Administrators can verify and audit all registered authentication methods of the users in the Azure AD admin center.

    If you have any specific questions about the process or need more details, feel free to ask. And remember, if this information has been helpful, please accept the answer to continue supporting you with quality information.


  2. Ricky Simpson 165 Reputation points
    2024-01-17T17:07:08.0466667+00:00

    So this "should" work according to the table in this article. It might be worth checking to see if the tokens you have support U2F, which if I recall, is required to support the token providing the second factor in the authentication stack. Double check that compatibility and let me know.


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